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    AdoringDress

Corporate Values

Overview

AdoringDress has a consumer rating of 3.59 stars from 170 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with AdoringDress most frequently mention customer service, wedding day and high quality.AdoringDress ranks 25th among Wedding Dresses sites.

  • Service
    27
  • Value
    27
  • Shipping
    28
  • Returns
    24
  • Quality
    27
View ratings trends
19
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What reviewers want you to know

Positive highlights

  • My daughter ordered her wedding dress from Adoring Dress and it arrived promptly and was perfect.

Critical highlights

No critical highlights yet

How would you rate AdoringDress?
Top Positive Review

“Exactly as beautiful as it did on the pictures.”

Linda C.
3/9/18

I wanted to say thank you for such a beautiful dress. It fit like a glove. And looked exactly as beautiful as it did on the pictures. Thank you for rushing it for me and delivering on time. Thank you for dealing with all my stressful messages, like the champions. Very professional. A bit darker then expected but still very beautiful! A big hit at the wedding :) And many thank for the early shipping.

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Top Critical Review

“DONT BUY FROM THIS COMPANY!”

Christine T.
4/26/18

I ordered a custom made dress the dress was shoddy, loads of mistakes in the stitching, couldnt even zip the dress up trying to return this dress, keep asking for photos and making excuses up. I would never ever buy from this company again and I strongly urge others not too either. Stuck with a mother of the bride dress that I cant do anything with. Nearly 300.00 dollars down the drain!

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Reviews (170)

Rating

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Reviews that mention popular keywords

wedding dress (24)
perrisl
2 reviews
0 helpful votes
April 26th, 2017

I had this dress made for my wedding (which hasn't happened yet; it will be June. 2017) and it is BEAUTIFUL! I had ordered the fabric swatches ahead of time and it's exactly perfect. It was so beautiful, stretches in all the right places, and looks fabulous. I used the Champagne satin lining fabric, and is just light enough that I need at least a double layer to make sure no nipples show. All in all they work great.

aimeew11
1 review
0 helpful votes
January 18th, 2018

Exactly what I was after for bridesmaids. Loved how you can choose different lengths. This type of material looks and feels luxurious and doesn't wrinkle. Colour is perfect for my Queensland Australia wedding! Thankyou very much.

lindac352
1 review
0 helpful votes
March 9th, 2018

I wanted to say thank you for such a beautiful dress. It fit like a glove. And looked exactly as beautiful as it did on the pictures. Thank you for rushing it for me and delivering on time. Thank you for dealing with all my stressful messages, like the champions. Very professional. A bit darker then expected but still very beautiful! A big hit at the wedding :) And many thank for the early shipping.

jasmined22
1 review
0 helpful votes
April 24th, 2017

Thank you for creating such a beautiful, classy dress to wear on my wedding day! The color, quality of material and design was beyond my expectations. I'm confident that my 6 month belly will only be complimented in this lovely dress. The straps were pretty overwhelming to see, but I'm excited to find the perfect wrapping style that will fit my growing body. Now I'm off to find the perfect shoes! Thank you again!

Tip for consumers:
Pleasure doing business with you and I will recommend this dress to all my friends!

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erint33
1 review
3 helpful votes
April 11th, 2017

This dress is just as beautiful in person as it is in the pictures. The fabric is light and flowing and the dress is extremely comfortable to wear. June was absolutely amazing and so accommodating throughout the whole process. I feel so happy knowing that the dress I will wear for my wedding was made by hand, by someone who truly cares about the craft, and that it was made especially for me.

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alexisw46
1 review
1 helpful vote
January 6th, 2018

This dress is gorgous and I can't wait to wear it on my wedding day! The shipping time was faster than described and Kathy offered amazing customer service!

alexandraj14
1 review
0 helpful votes
April 30th, 2017

I was so nervous buying my bridesmaid dresses online but June was so helpful and amazing! She sent me material swatches before I even placed the order to make sure they were suitable. Custom sizing, and a pleasure to deal with. The quality of the dresses is brilliant! They are a little sheer but it says that on the product details. Couldn't fault them at all. Shipped on time, perfect fit, beautiful, beautiful dress!

christinet92
2 reviews
3 helpful votes
April 26th, 2018

I ordered a custom made dress the dress was shoddy, loads of mistakes in the stitching, couldnt even zip the dress up trying to return this dress, keep asking for photos and making excuses up. I would never ever buy from this company again and I strongly urge others not too either. Stuck with a mother of the bride dress that I cant do anything with. Nearly 300.00 dollars down the drain!

janeth107
1 review
5 helpful votes
April 11th, 2017

Thank you so much, Alex! My dress was made quickly, shipped quickly and arrived to me like a dream. When I unwrapped it and looked at it, I was so excited because it is so beautiful. My dress is so much nicer than the picture! I love it. The delicate lace and beading on the sleeves just makes my dress so special. You have made me so happy and I'm so blessed, thank you so much!

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rachelf38
1 review
0 helpful votes
September 20th, 2016

My cousin and I ordered different dresses from this website for a wedding. Both of ours were horrible. They didn't look anything like the photos on the site. We sent in our measurements and both came back absolutely huge, and the armholes on mine were really tiny. Since they were "custom size" we can't return them or get any money back. Terrible terrible. Don't order from them!

emilyb146
1 review
0 helpful votes
October 30th, 2017

Very glamorous! Fantastic dress. Definitely a "wow" dress. Well made and fits like a glove. Some stretch to fabric, but tons of communication to make sure all is correct. Beautiful dress. Ordered for my bridesmaids and I absolutely love them. Company was great to work with! It shipped super fast and they were super helpful! Amazing!

amandaa118
1 review
1 helpful vote
January 14th, 2018

Love this dress! Simply beautiful. I had it custom made in a solid color and Kathy was so easy to work with. It came a lot quicker than I thought it would. I can't wait to give them to my bridesmaids.

nikkik25
1 review
0 helpful votes
February 7th, 2018

Shipped quickly... I live in the uk... lovely colour and fabric. Hangs very nicely off the body too and doesnt show lumps and bumps! I ordered this as one of my bridesmaids dresses to see what I thought and ill be ordering another two! Kathy was quick to respond and very helpful with any queries I had.

tracyt45
1 review
4 helpful votes
April 28th, 2016

I ordered a wedding dress from Adoring Dress and firstly never knew about the additional cost of import / Tax which was over a thousand rand and secondly the dress looks like the picture but was not made like the picture. I feel fat and awful in it and I wouldn't recommend one orders from here. They quality and making of the dress is no where near the pictures. It goes to China to be made.

laurac244
1 review
0 helpful votes
July 20th, 2017

Dresses just as described, great craftsmanship, amazing communication, and awesome customer service! Also, the turn-around and shipping was a lot faster than I had anticipated.
I will DEFINITELY be using this seller in the future! THANK YOU!

jenniferr191
1 review
0 helpful votes
May 6th, 2017

I ordered this dress to wear in my wedding and I am thrilled with how it turned out, and with the entire experience of ordering a dress from June Bridals. I found the communication was clear and prompt, and the delivery right as scheduled. The dress itself is perfect. I, like many brides, want to feel beautiful and pretty and ethereal and also comfortable on my wedding day, and this dress has delicacy and beauty (I got atlantic ivory satin for the skirt and stretch ivory lace for the straps) but is also sensible, wrinkle-free, easy to move in, forgiving, etc and MOST IMPORTANTLY affordable! Thanks so much!

christinab93
1 review
0 helpful votes
April 27th, 2017

I love my dress! It looked great at the wedding and awesome in photos. I had a hard time finding a dress in a traditional bridal store and this was the perfect alternative. I would definitely do business with this shop again - I've actually been trying to find an excuse to order another dress! The related YouTube channel is genius. I practiced several styles and combined two to make the dress of my dreams.

nicolek49
1 review
1 helpful vote
April 10th, 2017

This is truly the most magnificent dress for me. I am getting married for the second time so I wanted something simple, delicate, sage/mint green, and magical without looking too "bridal" and yet still a wedding gown. It is perfect-gorgeous! Thank you Stephanie so much for all your help!

laurat86
1 review
1 helpful vote
April 27th, 2017

Shipped promptly and was absolutely beautiful - I wore it to my sister's wedding and received a ton of compliments. The material was heavier than I'd expected but breathed well, so I was very comfortable for an outdoor event. I thought that I had followed measurement instructions, but the dress did end up on the large size, so I would say that if you're borderline, to go down, because I am going to get mine hemmed if I want to wear it without heels.

monicac72
1 review
1 helpful vote
September 1st, 2017

OMG Gorgeous. Beautiful dress, just as described. My daughter just love s and look fab in this dress. Thank you, it was worth the wait. Great condition! Fast delivery! Thanks!

robyng14
1 review
0 helpful votes
May 5th, 2017

Beautiful made to measure dress. Excellent for plus-size, such a lovely thick material that falls perfectly and covers imperfections! The straps have the right amount of material to make great styles and still be modest! I will be wearing this dress as a made of honor in a formal wedding as well as at a beach wedding.
Very pleased with the product and the service! Will definitely buy another dress in the future.

ginas61
1 review
2 helpful votes
April 12th, 2017

So I almost rates this four stars. I really like the dress but the sleeves aren't very flattering on my shoulders. I have broad shoulders, but I think if you didn't this dress would be great! Everything besides the shoulders is very flattering. It is very comfortable and well made. It was also shipped very quickly. Great customer service. I will probably be ordering more from this shop.

Tip for consumers:
Quality was good of the dress.

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laurens187
1 review
3 helpful votes
April 12th, 2017

Simply amazing. Tina has exceptional customer service, from the first to the last questions. I had a few changes that I requested for my dress and plenty of questions as I was nervous about buying my wedding dress online, Tina made the entire process easy, quick reply to all my messages and changes were made exactly as I asked. My dress arrived much faster than I thought, and the quality is exceptional, the dress is everything I hoped for, fit perfectly and I cannot wait to wear it on my wedding day. Thanks Tina, for bringing my dream dress to life you are one amazingly talented lady.

Tip for consumers:
comfortable material!

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meihanb
1 review
4 helpful votes
April 12th, 2017

This is the second dress I've purchased from Tina, I'm a big fan! Shipping was very fast, it arrived almost a week early. This dress is beautiful, very flattering, well-made, and the colors are more vibrant than they appear on the computer screen! Very comfortable and lightweight even in hot humid Singapore where I live. Thank you again Tina!

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heidil23
1 review
2 helpful votes
April 11th, 2017

Beautiful dress, June helped out with making a special belt and it was posted quickly too, if you are after a lovely bridesmaid dress that does not cost a fortune this is your shop!

Tip for consumers:
great service,the lace detail is high quality.

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Q&A (32)

Answer:

Be wise and don't buy from Adoring Dress! Oh yes, the dresses look totally adoring on the site, but these are real designer shootings/dresses. They are nothing like the dresses you'll get send home. The designs are poorly copied in China and it shows. I was blinded by the beautiful pictures and low prices. It was too good to be true. Your wedding and prep should be as fun and stress free as possible, but Adoring Dress gave me a total downer. I feel totally scammed and can't have contact with a real human being. They don't respond to my e-mails with pictures of the mistakes. Where shall I start: too small, bad design, cheap fabrics, beadings cheap and badly sewn, color all wrong... I am so so angry and disappointed. Bye bye money, I worked hard for. NEVER AGAIN!

By Caroline B.
See more answers (4)
Answer:

Literally the color is always different depending on when you ordered it. There is zero guarantee on what your color will be. I ordered 8 bridesmaid dresses from here at the same time in the same order and all 8 came in different shades of red.

By Meghan M.
See more answers (3)
Answer:

There is a number and email on the site. They never answer the phone and when they respond to email its not guaranteed they will make the change you ask for. My dress came just as I ordered it originally. But the changes I asked for afterwards weren't made. Still well worth it though. I loved my dress and total alterations were R500. Just changed the zip to lace up and replaced the straps.

By anine v.
See more answers (6)
Answer:

I used live chat, they respond me quickly. HELPFUL and KIND. Thanks.

By Karen F.
See more answers (4)
Answer:

I would not do it again the company under declare the value of the dress SA customs keep you liable for it and you must pay R1500 penalty plus 45% import duty and 14% vat the dress will cost you double what you initially thought you will pay. TNT did not deliver yet so I no idea what the quality is

By Lorettha W.
See more answers (2)
Answer:

I don't.

By Sandra B.

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About the business

Company Representative

adoringdressd
Kevin L.
WE ARE ADORINGDRESS.COM
AdoringDress.com, has more than 17 years in the garment industry, though the site itself was founded two years ago. At first, we served only our national customers, but with the development and expansion of international transport networks, and with powerful technological advances, we entered the international market and became a global online fashion retailer.

We strive to provide a mix of quality, service, and value, and to give people the freedom to choose their own style any time, to reveal their unique beauty and personality through unique and beautiful dresses. We are committed to your satisfaction and you can order from us with confidence that the process will be hassle-free and your final product will be top-notch.

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3.6
169 reviews
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