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    Bag Borrow or Steal

Overview

Bag Borrow or Steal has a consumer rating of 4.82 stars from 966 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Bag Borrow or Steal most frequently mention customer service, great experience and credit check.Bag Borrow or Steal ranks 4th among Handbags sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 96.5%
Positive
888
Neutral
22
Negative
10
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I opted to rent a Neverfull LV bag from Bag Borrow Steal.
How would you rate Bag Borrow or Steal?
Business's Favorite Review

“Best Consignment High End Bags Dealer”

Adoro S.
5/7/21

I have a modest LV collection with bags purchased directly from LV as well as Bag Borrow & Steal (BBS), 5 from them to be exact and I am super satisfied with their service, product presentation and quality as well as customer service BBS provides. One time I purchased a $1,600 LV that happened to not workout for me living in warm weather and they were very professional providing great communication and feedback and answering all of my questions. They mitigated the issue for me. It all worked out. I have since purchased other LVs from them. They are great and all products are guaranteed authentic. I recommend it to all my friends looking for well-loved authentic brand name goods.

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Top Positive Review

“Best Consignment High End Bags Dealer”

Adoro S.
5/7/21

I have a modest LV collection with bags purchased directly from LV as well as Bag Borrow & Steal (BBS), 5 from them to be exact and I am super satisfied with their service, product presentation and quality as well as customer service BBS provides. One time I purchased a $1,600 LV that happened to not workout for me living in warm weather and they were very professional providing great communication and feedback and answering all of my questions. They mitigated the issue for me. It all worked out. I have since purchased other LVs from them. They are great and all products are guaranteed authentic. I recommend it to all my friends looking for well-loved authentic brand name goods.

See positive reviews

Reviews (966)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12) confirmation email (4) credit report (3) lv bag (5) 2 years (3) credit check (3)
kenth126
1 review
1 helpful vote
October 3rd, 2021
Verified purchase

Was shopping for a Prada travel/duffle bag for some times but there are so many different sites on the internet. Eventually I found out an eBay seller is actually BBOS, and on BBOS site, they offer better price and discount. After checking if BBOS is legit on YouTube (which of course is 100% legit with positive reviews), I placed my order via BBOS. Fast shipping and good quality pre-owned product. I am happy with what I paid for.

responded to my email pretty fast even tho they don't have the answer for my question.

Reason I chose this business:

BBOS offered me 30% off discount

Reason I chose this product:

Was looking for travel bag

Service
Quality
janeld12
1 review
0 helpful votes
November 15th, 2021
Verified purchase

This was my first time borrowing a luxury bag from BBOS. The process was streamlined, the platform is very easy to navigate and I was able to track my package. Thankfully I happened to be home when it arrived, I was worried about possibly having to pick it up at UPS if I missed the delivery. The bag was packaged nicely with clear instructions. I did take some photos (kind of like when you rent a car) but the bag is gorgeous and still has that new leather scent.

Reason I chose this business:

BBOS's website was easy to navigate and shop from.

Reason I chose this product:

I'm thinking of purchasing a Louis Vuitton when I go back to France this spring and am testing out which style I like best.

Quality
mosesr23
2 reviews
0 helpful votes
November 26th, 2021

Amazing handbags with amazing quality! Great customer service and support. Looking to shop for authentic designer handbags that you can borrow or buy, you will fall in love at "Bag Borrow or Steal" The site is fantastic. So so many purse options, and its super fun to switch out purses. The site is easy to manage and i never had any issues.

Service
Value
jenniferg2224
1 review
0 helpful votes
March 14th, 2022
Verified purchase

BBS… is very professional & super easy to buy or borrow with! I'm a huge fan and will continue to use them in the future!

Reason I chose this business:

I love having the option to borrow seasonal bags and be committed to it forever

Reason I chose this product:

I loved the color for spring & I love Louis Vuitton

Quality
jamesp2529
2 reviews
0 helpful votes
June 28th, 2021
Verified purchase
• Updated review

Awesome! Very happy every purchase I make.
It is exactly as described and better. I love shopping at Bag Borrow or Steal

Quality
Awesome!
June 17th, 2021
Verified site experience
• Previous review

Awesome! Very happy every purchase I make

carolined207
1 review
0 helpful votes
September 30th, 2021
Verified purchase

A great idea executed with a fabulous "renting" experience. Got so many compliments on my bag & will definitely use again!

Quality
caroleq15
1 review
0 helpful votes
March 29th, 2022
Verified site experience
• Updated review

This place is amazing! I have borrowed a few items from them already and every time is a very pleasant experience when dealing with Customer Services. The best!

Reason I chose this business:

Because you guys RULE!

I must say that you guys have it together!
March 16th, 2022
Verified site experience
• Previous review

I must say that you guys have it together! Best customer services experience ever! I love dealing with your company. I always get an immediate reply to my questions and requests. I am super happy that I found you :)

ambers587
1 review
0 helpful votes
October 1st, 2021
Verified purchase

Shipping was quick
‘Borrowing' was easy
But the bag was kinda scuffed upon arrival and was NOT perfect so to speak.
I would have thought maybe a leather cleaner or buff and polish would be done between rentals but perhaps not. I will still use the clutch for a wedding I planned for, but I'm not sure it's worth the $100 rental fee for one night of use.

Reason I chose this business:

The option of borrowing instead of purchasing is very convenient and appealing.

Reason I chose this product:

Size and color

Quality
brandet
2 reviews
0 helpful votes
March 27th, 2022
Verified site experience

Such great items that are not what everyone else is wearing. I love the option to mix things up.

Reason I chose this business:

I wanted a cute bag to take on vacation that I don’t wear all the time at home.

rachelc769
1 review
0 helpful votes
July 18th, 2021
Verified site experience

Some improvements needed to search and shopping cart features on web site. If something is already on my wishlist, indicate that rather than a note saying "we know you like it... it's already in your bag"

Reason I chose this business:

Wanted to try out a bag before buying it

lisab2877
1 review
0 helpful votes
August 25th, 2021
Verified site experience

Always love to shop on BBS.
I can trust the condition of the item is exactly as described.

joyw177
1 review
9 helpful votes
October 16th, 2020

I purchased a gucci pelham. From the picture of the maniquin holding the bag it looked like a decent size. I love a medium to large purse on my shoulder. When I received it the box seemed large, but the product inside was way too small,. Not like the picture. It also had no shape what so ever, like the bottom had been removed. I'm getting to purchase a purse shaper to give it shape.

emilym1339
1 review
0 helpful votes
September 20th, 2021
Verified purchase

Just received my first Fendi back to borrow. Love the idea of trying out a new style before buying. It was clean and odor free. Looking forward to using it!

Reason I chose this business:

Creeped on the site for about a year and finally decided to give it a try.

Reason I chose this product:

I was interested in the products size

Quality
alexas91
1 review
0 helpful votes
July 2nd, 2021
Verified site experience

I love using bag borrow or steal. The bags ship super fast and are in great condition.

Reason I chose this business:

I am traveling for 3 days and needed a larger carry-on tote bag.

gingerg97
2 reviews
0 helpful votes
March 1st, 2022
Verified site experience
• Updated review

Great experience as always. Love to shop here, easy to find stuff. Keep up the good work.

Great!
September 23rd, 2021
Verified site experience
• Previous review

Great! One of the best on-line shopping.

As always a pleasure to shop
August 11th, 2021
Verified site experience
• Previous review

As always a pleasure to shop. One of the best on-line shopping. Keep up the good work.

hannahj171
1 review
0 helpful votes
September 17th, 2021
Verified purchase

I have ordered several times and have always been so happy with my purchases, this one as well. It was great price, about > $500 less than I've seen at other websites and also included the dust bag!

Reason I chose this business:

Prices, quick shipping

Reason I chose this product:

Price and style

Quality
sierrag43
1 review
0 helpful votes
January 16th, 2022
Verified purchase

Incredible deal on a bag in perfect condition. Shipping was fast and extra verification confirmed a authenticity. Extremely satisfied with my purchase over other resellers.

Reason I chose this business:

Found the perfect bag and thought I’d give it a try after reading reviews.

Reason I chose this product:

Perfect condition that appeared authentic.

Quality
antoinettef35
1 review
1 helpful vote
July 29th, 2021
Verified site experience

Nice selection and I'm a first time user but I've followed company for years I just rented my first bag so I'll disclose experience after.

Reason I chose this business:

Because I have an event and I want to look stylish in my outfit.

audraf19
1 review
0 helpful votes
June 25th, 2021
Verified site experience

I missed a sale and sent an email. Bag Borrow or Steal allowed me another day of the sale price. We are so excited for our order, thank you!

Reason I chose this business:

They honored the sale price. Thank you!

mariannep76
2 reviews
0 helpful votes
September 15th, 2021
Verified site experience

I've been very happy with each and ever purchase I have made my ver he years, keep up the good work. I do think you need to tap into the more recent styles to buy.

Reason I chose this business:

I do love saving money on designer items

tonis317
1 review
0 helpful votes
September 6th, 2021
Verified site experience

Good experience so far. I ordered my first rental today and online navigation was clear and easy. The number and variety of available bags is limited.

Reason I chose this business:

To try a variety of new bags before purchasing.

loneiap
1 review
0 helpful votes
January 28th, 2022
Verified purchase

My experience with bag, borrow or Steal has been a pleasant one! I will be using this site more!

Reason I chose this business:

I saw the great reviews.

Reason I chose this product:

Fendi is one of my favorite brands.

Quality
chelseap119
1 review
0 helpful votes
August 14th, 2021
Verified site experience

Amazing service! Quick shipping and easy to return and change out bags or if you really love it, keep it for another month!

dorothyp562
1 review
0 helpful votes
September 24th, 2021
Verified site experience

I have had nothing but a wonderful experience with this company. I even left my ear pods in one bag and they sent them back. Such a fun business idea - love it!

Reason I chose this business:

I subscribe to them.

jilliant55
1 review
0 helpful votes
October 3rd, 2021
Verified purchase

I ordered my first borrowed bag, a beautiful YSL. It was easy and quick. I can't wait to show off this purse at all my events this month.

Reason I chose this business:

Because it has a great selection and reviews.

Reason I chose this product:

I love purses but they are expensive to keep purchasing.

Quality

Q&A (2)

Answer:

If you send an email to customerservice@bagborroworsteal.com one of the team members will work to assist you with your issue.

By Robert T.,

Can’t see your question? Ask to get answers from the Bag Borrow or Steal staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Designer Handbags, Designer Purses, fine Jewelry buy today or rent for a month Michael Kors, Chanel, Louis Vuitton, Gucci, Kate Spade, Tory Burch

Company Representative

robertt128
Robert T.
Typically does not respond to reviews

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