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    Covers & All

Overview

Covers & All has a consumer rating of 4.74 stars from 4,191 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Covers & All most frequently mention good quality, easy process and fast delivery.Covers & All ranks 6th among Home Decor sites.

  • Service
    181
  • Value
    12
  • Shipping
    13
  • Quality
    1224

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 95.1%
Positive
2,949
Neutral
79
Negative
74
View ratings trends
5
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What reviewers want you to know

Positive highlights

  • Thank you for everything and great customer service and delivery!
  • Easy to use site, you basically put measurement in and choose the fabric colour.

Critical highlights

No critical highlights yet

How would you rate Covers & All?
Top Positive Review

“The website was quite easy to use and to order my covers. The quality of the product is very good.”

Jody K.
4/30/21

Easy to use website. Metric measurements would help the users in Australia. Some people may not order as they will need to convert metric to imperial measurements. I called them about one query and they actioned it immediately. They also answered my call straight away which was nice. No long waits to get an answer. Overall, very. Very happy with the whole experience and I want more of their covers on other items of mine. Will order again soon.

See positive reviews
Top Critical Review

“I even complained and knowone done anything about it”

Steve M.
2/20/21

I recently Pex based a pool table cover and on the inside were marks and stains all over it I emailed someone and they said they would get back to me and never have. Wouldn't recommend this to anyone, and will be telling people to avoid covers and all. Will be posting this on all social media platforms so this doesn't happen to anyone whilst spending their hard earned money. Ver very dissatisfied

See critical reviews

Reviews (4,191)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (22) use site (16) order process (15) web site (14)
jodyk91
1 review
1 helpful vote
April 30th, 2021
Verified purchase
• Updated review

Easy to use website. Metric measurements would help the users in Australia. Some people may not order as they will need to convert metric to imperial measurements. I called them about one query and they actioned it immediately. They also answered my call straight away which was nice. No long waits to get an answer. Overall, very. Very happy with the whole experience and I want more of their covers on other items of mine. Will order again soon.

I called them about one query and they actioned it immediately. They also answered my call straight away which was nice. No long waits to get an answer.

Reason I chose this business:

Price was very appealing.

Reason I chose this product:

The range of covers and variety of designs suited my requirements. The colour range matched what I wanted.

Service
Quality
Easy to use website...
April 8th, 2021
Verified site experience
• Previous review

Easy to use website... you have to move to metric measurements. No one in australia uses feet and inches.

stevem1791
1 review
1 helpful vote
February 20th, 2021
Verified purchase

I recently Pex based a pool table cover and on the inside were marks and stains all over it I emailed someone and they said they would get back to me and never have. Wouldn't recommend this to anyone, and will be telling people to avoid covers and all. Will be posting this on all social media platforms so this doesn't happen to anyone whilst spending their hard earned money. Ver very dissatisfied

nishants25
BannerBuzz R. – Covers & All Rep

Hello Steve. We apologize for the delay in responding to your complaint. Like every business, we have also been affected by the pandemic. With an unusually high number of inquiries and limited staffing, we are doing all we can to attend to every customer as quickly as possible.

We are committed to replacing any product that has a defect. Our Quality team did respond to your email dated 14 February requesting pictures clearly showing the problem, along with a picture of the taffeta label on the product. Kindly write back to us at feedback@coversandall.com with the requested pictures so that we can investigate this and offer a resolution.

t.b2
1 review
0 helpful votes
February 19th, 2022
Verified purchase

I stumbled across this website and saw that the reviews were great so I thought why not?
I sent my dimensions in with my order and was promptly asked for some clarification and extra digital images to show my needs - very thorough and efficient.
The new cushion covers were with me on the other side of Australia within a few days! They were an absolutely perfect fit and I could not be happier. This company is fantastic and I would recommend them to any and all.

Reason I chose this business:

Good online reviews.
Affordable and clear pricing - can clearly see costs before you commit.

Reason I chose this product:

Good warranty relative to the cost.
Nice colours and met my needs of outdoor resilience in a cover.

Quality
kimberlyr563
1 review
14 helpful votes
August 11th, 2020
Verified site experience

I badly needed to renew our outdoor cushions without breaking the bank, but with quotes of $650 for 4 coming in I was sure I couldn't make the wife happy. When I found your site, with its very user friendly step by step custom ordering and realistic prices I was pleasantly surprised. With Free delivery over $99 and various discounting thrown in, you have customers like me smiling with satisfaction. Thank you very much!

Reason I chose this business:

I hdetermined to search through Google for options other than paying a fortune at the local upholstery outlets...

tahliar2
1 review
0 helpful votes
January 8th, 2022
Verified purchase

The cushion covers I order are well made from good material. They fit perfect & the 2 sided zip makes them a breeze to put on. They never had ties before either so it's so good to not have then slipping around now. Ordering was a breeze & very well priced compared to local companies in my area. Delivery was fantastic within 2 weeks through the Xmas & NY period. I will definitely be back for other things in the future.

Reason I chose this business:

Was easy to use website to order, great options for extras such as ties & zip function & well priced

Reason I chose this product:

I needed new covers for my outdoor setting because the original covers were stained & discoloured from the sun.

Quality
kristinab268
1 review
0 helpful votes
February 3rd, 2022
Verified purchase

What an efficient service. Ordering on line was dead easy.We thought that we would have to wait ages (in these covid times) to receive our outdoor furniture cover but it arrived promptly and it fits perfectly. It was also reasonably priced. If we had bought a generic cover from a hardware store we would have ended up with 2-3 coverings and it would have not looked nearly as neat and tidy. Thank you again. We are one happy customer.

Reason I chose this business:

It was also reasonably priced. If we had bought a generic cover from a hardware store we would have ended up with 2-3 coverings and it would have not looked nearly as neat and tidy.

Reason I chose this product:

It was also reasonably priced. If we had bought a generic cover from a hardware store we would have ended up with 2-3 coverings and it would have not looked nearly as neat and tidy.

Quality
vladv35
1 review
0 helpful votes
February 12th, 2022
Verified purchase

I ordered the top tier fabric and I must say it's the best tarp material I've ever seen and touched. It's been raining cats and dogs with very strong winds for the past two weeks on end and there's not a single leak, covers are firmly attached, don't rattle in the wind, and most importantly, cut so well, they don't sag and form puddles. Order interface is nice too. I won't think twice to order here if I need any tarps or covers in the future.

Quality
leoniec17
1 review
0 helpful votes
December 27th, 2021
Verified purchase

Ordered online and was sceptical to what I might get.

Delighted to say the large outdoor table/chair cover and sofa cushion cover were delivered within 5 days during peak Christmas period, which was well ahead of proposed delivery timeframe.

Items are fabulous. Nicely made.

Online system SO easy to use.

Very happy with the entire experience.

Thank you.

Reason I chose this business:

Stumbled on a web search after being told of a three month delay by local upholsters.

Reason I chose this product:

Meet my requirements. Website easy to step through and measure.

Quality
barbarad908
1 review
0 helpful votes
January 5th, 2021
Verified purchase

Have been trying to get replacement covers for outdoor furniture for ages but could only find stretch covers which weren't what I wanted. Covers & All not only supplied made to measure covers in quality material at a very competitive price, they also had them delivered to rural Tasmania over the Christmas/New year period only one day over the estimated date - will definitely recommend this company to friends & family

mitchw75
1 review
0 helpful votes
February 1st, 2022
Verified purchase

I purchased a new Treadmill and was surprised that the manufacturer didn't have a cover available. I found Covers & All online. After ordering I discovered that they were manufactured in India and was a little dubious on how this would go. To my amazement the cover was completed in less than a week and delivered by DHL to my home 3 days later. The cover fits perfectly and is of excellent quality.

Reason I chose this business:

The order process is quite simple and explains in detail what measurements are required. The only thing to note is all measurements need to be in inches, be aware of this.

Reason I chose this product:

I wanted a good quality cover that has a high UV rating and is also Waterproof.

Quality
sallyr258
1 review
0 helpful votes
September 29th, 2021
Verified purchase

I found these weight bags online and haven't seen any others like it. Came fairly quickly and looks great on our umbrella in our pool area. Umbrella is nice and secure now and love that it is black and water proof. Will definitely order other covers in the future.
Great informative website and attentive with email tracking and updates. Extremely happy with my purchase.

Reason I chose this business:

Found on internet. Looked great. No one else had anything as nice or suitable.

Reason I chose this product:

Perfect for what we needed. Nothing else like it.

Quality
jadeg56
1 review
0 helpful votes
July 2nd, 2021
Verified purchase

There was a lot of back and fourth to make sure they got it right, and they did! The cover is exactly what I wanted with the extra request to have a Velcro section so that I could access the speaker system while it was on. It's a bit too big but at the end of the day, it's a water proof cover which means my PA system is protected when using outdoors. Thanks team!

Reason I chose this business:

Google search. Was a great price

Quality
stephanies2104
1 review
0 helpful votes
September 28th, 2021
Verified site experience

Absolutely Brilliant! I am a returning customer and am so thankful to have found you. I needed some new outdoor cushion covers after being quoted nearly $2,000 from another organisation. Covers&All made the covers for a 10% of the price, they were made perfectly, sent quickly. An absolute credit and I will continue to return and have been telling lots of people to use your company. Thank you

Reason I chose this business:

Returning customer

am997
1 review
0 helpful votes
March 28th, 2022
Verified purchase
• Updated review

Good. Website easy to use.
Item exactly as described and swift delivery despite covid delays. Only a couple of days behind ETA.
Customer service can improve upon comm's, it wasn't clear that I was ordering stock from o'seas, I thought it was produced onshore. It took four or more emails before I got a straight answer.
Customer service was excellent aside from this and I'm very pleased about the product quality and value for money. Will definitely use this company again.

I asked a fairly basic question but needed to repeatedly ask it in four or five different ways before it was answered clearly. I found this very annoying and was close to cancelling the order.
In future I recommend making it clear that items are not produced onshore in Australia but o’seas. Transparency is important when gaining a customer’s trust. Customer service should not evade the question.

Reason I chose this product:

Customisable and quality fabrics and zips.

Service
Quality
Good
March 14th, 2022
Verified site experience
• Previous review

Good. Website easy to use.

vanessap274
1 review
0 helpful votes
November 18th, 2021
Verified purchase

Different from what some reviews said, I was really well served since day one. Customer service was really attentive and followed up on each of my enquires. The products also offer great quality. They were all made exactly as requested and fit perfectly well. The fabric we chose seems to be the best option as it's water proof.

Great. Just as described previously

Reason I chose this business:

It was the first offer on my Google search. Then after reading reviews, I liked the idea of having them custom made and also the discount I was offered.

Reason I chose this product:

We needed to replace our outdoor furniture old cushion covers.

Service
Quality
caseym184
1 review
0 helpful votes
February 22nd, 2021
Verified purchase

It was excellent! Simple to enter measurements online, despite odd shape of my cushions not being completely rectangular. Staff emailed me for confirmation of where zip would go, and provided opportunity to send photos of current cushions to ensure shape is correct. The quality is better than I expected, I did wait a week or so longer for delivery than the revised email had predicted but it was well worth the wait and I was in no hurry. They fit perfectly, are of such a high standard and quality - I will not hesitate to use Covers & All again for any future projects.

maggieo36
1 review
0 helpful votes
January 27th, 2022
Verified purchase

This came very quickly and was plenty big for my very large Christmas Tree. The material is strong enough. The back isn't structured in the sense that it doesn't stay like a box but it didn't matter for my purpose. I liked the smaller bag too for decorations and I was able to fit my door Wreath and other things in there as well. Great not to have to tape up an old box!

Reason I chose this business:

You are Australian and I thought it was a good price and I liked your other products also.

Reason I chose this product:

I needed something very big and this fitted the bill.

Quality
nikkis246
1 review
0 helpful votes
July 11th, 2021
Verified purchase

I ordered 2x outdoor sofas worth of water resistant cushion covers in custom sizes. The website was easy to use with entering my own measurements and choosing the material, the price was lower than anywhere else (significantly so) and delivery to Australia was so quick! Very happy with the quality. The only thing I would change is I wish there were more colour options for the outdoor water resistant materials.

Reason I chose this business:

Google search, happy with the quote and a read of the site reviews cave me enough confidence to try it

Reason I chose this product:

I bought an outdoor couch and needed water resistant cushion covers

Quality
luker130
1 review
0 helpful votes
June 13th, 2021
Verified site experience

Good website. Impressed with the custom feature and the templates available. Phone response probably wasnt what i expected as it sounded like someone in another country.

Reason I chose this business:

Price and easy to use website

corinnes57
1 review
0 helpful votes
February 9th, 2021
Verified purchase

So glad I ordered from Covers & All. The new bench seat covers have given an old outdoor setting a new lease on life. I got the 'soft touch' type so is comfortable to sit on even though they are waterproof. Perfect sizing as per my measurements, so make sure you take the time to measure accurately. I tripled checked. Good strong zippers. Arrived a few days after estimated delivery. Maybe delivery took under 4 weeks or less all up. Was able to track my package from India to Singapore to Australia, via FedEx. Price very reasonable. Very happy, and I would order from them again, and would recommend.

tomm1657
1 review
0 helpful votes
November 26th, 2021
Verified site experience

Site is big, but quite easy to navigate. I would prefer to work in mm. Too many promo emails!. One per week max. Please.

Reason I chose this business:

Previous happy customer

kellyk761
1 review
0 helpful votes
September 25th, 2021
Verified purchase

Easy to measure existing cushions & place order. You had live chat to assist with any questions.
Received our cushions within 2 weeks, really happy they fit perfectly. Really well made, quality tuff fabric look like they'll survive outdoor weather conditions. Look well made, solid, strong double zips.

Reason I chose this business:

Affordable Price, product & made in Australia

Reason I chose this product:

Replace our covers the dog had spit open

Quality
annec629
1 review
0 helpful votes
November 2nd, 2021
Verified purchase

Contacted company via email as unable to purchase new cushions anywhere.
Forwarded measurements and picture of outdoor setting.
Covers twice contacted me via email to clarity and confirm measurements and placement of zips and ties.
Completed order was delivered last Thursday, two weeks after placing initial order.
Very impressed with this company and their product and we'll definitely recommended them to others.

Reason I chose this business:

Couldn’t find cushions with any retailer and they offered custom made covers for our cushions.

Reason I chose this product:

Needed new cushions on our outdoor furniture.

Quality
sandrak618
1 review
0 helpful votes
January 14th, 2021
Verified purchase

My cane lounge has never looked so good. The quality of the cushion covers is first class. So economical as well. Communication -kept in the loop. Quick delivery- order with measurements given 1 January 21 and delivered to regional NSW on the 14 January 21. Just what I wanted. The quality will impress.

sandrah1457
1 review
0 helpful votes
June 24th, 2021
Verified purchase

A big thank you for our new waterproof pool table cover. I had been trying to purchase fabric to make my own and couldn't find the right width or what I wanted. The vinyl I had covering it was too heavy and bulky. Contacting your company made it easy to explain what I wanted, colour and size. You made me feel confident with the double checking of measurements and colour that I would be happy with my purchase and I am.

Reason I chose this business:

My upholsterer friend advised me to search the net for pool table covers. I did and was impressed with your company and it's location. I could have cancelled my order at any time that I felt unsure but I didn't get this feeling dealing with you online. Price, Colour and having what I was wanting a great bonus to. Thank you.

Reason I chose this product:

After suffering floods in our area in 2019, we renovated our home and decided it time to re-felt our pool table. The guys took our table away which helped with storage until renovations were complete. Having children and now grandchildren, I need to protect my furniture from spills and wanted a nice waterproof cover for our newly felted pool table. It can be very breezy through our home so I needed something that wouldn't flap or slide off. It had to be easier to remove than the large heavy piece of vinyl I had been using and the large table cloth that had weights on it.
The new waterproof cover looks great, thank you. Now I can make the awesome fabric top cover I that will complete this area.

Quality

Q&A (0)

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Products (160)

Rectangle Cushion Cover
Rectangle Cushion Cover
80 reviews

The covers arrived very quickly, were of a high quality and fit perfectly. Very happy.

Custom Covers
Custom Covers
111 reviews

Reliable service, and I was pleased that they didn't make my cover without checking back with me - that's thorough. Maybe they could move beyond the 70's and allow things to be entered in those new-fangled metric measurements? And time will tell in terms of the durability in harsh weather, but it looks like a well-made product that is certainly value for money.

Custom Shape Cushion Cover
Custom Shape Cushion Cover
175 reviews

I have been searching for replacement cushions for 3 years for my outdoor setting. I couldn't be happier with the custom cushion covers, they are better quality product than the original and look lovely. Fantastic communication and speedy delivery at peak xmas period. Thank you

Square Cushion Cover
Square Cushion Cover
175 reviews

Well made and happy

Custom Outdoor Mattress Cover
Custom Outdoor Mattress Cover
175 reviews

Excellent quality outdoor fabric and construction. It was a perfect fit and very easy to slid over the foam mattress due to the very long strong zipper. The cover has only been outside in the elements for a short time therefore difficult to say how the UV & rain will affect the fabric. But from what I can see now I'm very happy with my purchase.

Built-in BBQ/Grill Covers
Built-in BBQ/Grill Covers
52 reviews

I went a little too big thinking I should n case it didn't fit. It does the job.

Heavy Duty Custom Tarpaulin
Heavy Duty Custom Tarpaulin
52 reviews

Fabulous very happy exact product and quick delivery

Round Table Top Covers
Round Table Top Covers
100 reviews

Perfect fit and durable for all weather! Thank you

Custom Pillow Covers - Rectangle
Custom Pillow Covers - Rectangle
175 reviews

My mistake with measurements but a little too small and tight. Happy with the product

Free Storage Bag
Free Storage Bag
12 reviews

Nice touch and a useful option too.

Round Cushion Cover
Round Cushion Cover
175 reviews

Cushions are great. Perfect fit. Great fabric and great colour. Delivery was so quick as well.

Custom Covers - Design 1
Custom Covers - Design 1
111 reviews

Fantastic delivery and product… very satisfied.

Rectangle Table Covers - Design 1
Rectangle Table Covers - Design 1
52 reviews

Great fit thanks.

Free Chair Organizer
Free Chair Organizer
9 reviews

See above comment

Free Grocery Bag(Set of 3)
Free Grocery Bag(Set of 3)
9 reviews

Great free gift

Custom Cylinder/Round Covers
Custom Cylinder/Round Covers
111 reviews

Excellent quality and fit. Second one bought. Only difference is colour. Bought the first one two years ago.

Clear Vinyl Covers
Clear Vinyl Covers
111 reviews

Perfect perfect perfect, from customer service to delivery, absolutely happy with the final product that I got. All covers are thick and protective. Will definitely order more for other furnitures at home.

Outdoor Daybed Covers - Design 13
Outdoor Daybed Covers - Design 13
100 reviews

Couldn't be happier with this. Perfect fit and protects from all weather. Highly recommend!

Sofa/Lounge and Loveseat Covers
Sofa/Lounge and Loveseat Covers
100 reviews

Excellent and well made. Very happy with the product.

Bolster Straight Back Cushion Cover
Bolster Straight Back Cushion Cover
175 reviews

Each of the cushion covers were made according to the measurements I sent. They are well made, fabric is great. Customer service was also great. They replied to my enquires before I put my order and also followed up on mu requests before finishing up the production.

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nishants21
Nishant S.
Typically responds within 21 hours

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