• Bookmark

    Cupid

Ratings On Other Platforms

Trustpilot
4.1 / 5
Corporate Values

Overview

Cupid has a consumer rating of 3.92 stars from 258 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Cupid most frequently mention meeting someone.Cupid ranks 12th among Dating sites.

  • Service
    67
  • Value
    41
  • Quality
    47

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 79.7%
Positive
55
Neutral
3
Negative
11
View ratings trends
2
See all photos

What reviewers want you to know

Positive highlights

  • It will be 1 month on December 13 that we are together.

Critical highlights

  • Today I was checking my bank account and found that this company processed a charge of $99.98 on my PayPal account!
  • The auto-renewal engages after the end of each membership period and automatically charges your credit card.
How would you rate Cupid?
Top Positive Review

“Met my ideal partner”

Candice W.
2/4/22

Trying plenty of online services, I was skeptical of these sites. But everything changes when I came across this website. It matches men and women together in all locations. I felt totally secure and met my ideal partner after 2 months. It's the best dating experience I've ever had.

See positive reviews
Top Critical Review

“NOT TO BE TRUST”

Pat T.
12/2/21

As all of them is not true that is fee, to begin with. Then, it has a lot of fake profiles to chat with you, so you spend money. But the worse, I did a one day subscription to check it out and when I went to cancel, I realised that they had put me on a 1 month subscription for £45. I had to do a questionnaire to cancel and call to an idiot who kept giving me other subscriptions to other pages, or more free benefits instead of simply cancelling. TOTAL SCAM

See critical reviews

Reviews (258)

Rating

Timeframe

Other

Reviews that mention popular keywords

bank account (5) credit card (8) chat requests (3) 3 days (5) money (30) ghost profiles (3) membership (23) 1 month (4) zero stars (4) 24 hours (3)
candicew128
1 review
0 helpful votes
February 4th, 2022

Trying plenty of online services, I was skeptical of these sites. But everything changes when I came across this website. It matches men and women together in all locations. I felt totally secure and met my ideal partner after 2 months. It's the best dating experience I've ever had.

ruudb3
1 review
2 helpful votes
January 29th, 2021

It's obvious that Cupid had extreme bad reviews at the very start and now... recently extremely positive reviews. Did they improve their business model? As a writer of a book about internet dating it doesn't take too much investigation that something could be wrong over here. The problem of all review sites is that fake reviews are made to get better rankings. And if a website gets mainly 5 or 1 star reviews you should be carefull.

Tip for consumers:
It's obvious that Cupid had extreme bad reviews at the very start and now....... recently extremely positive reviews. Did they improve their business model ? As a writer of a book about internet dating it doesn't take too much investigation that something could be wrong over here. The problem of all review sites is that fake reviews are made to get better rankings. And if a website gets mainly 5 or 1 star reviews you should be a bit carefull.

Service
Value
Quality
charleyt11
1 review
0 helpful votes
November 16th, 2021

A good place to meet and date someone with whom you share similar interests. There were some strange matches, but overall I don't mind recommending this site. It's full of interesting people. Spend most of my time here.

Service
jamesb1350
1 review
14 helpful votes
November 13th, 2018

No way would I open my wallet for this site. I stay free membership. How's this for part of a message sent to me? "Well am a mixed race my father from Thailand and my mother from Ghana but I moved to my mother now in Ghana since my father died in a car accident and lost him life." Just waiting for the, "I'm in need of money... " message.
A lot more sophisticated than emails from Nigerian jungle Lords saying they want us to help them with sharing $100,000,000 worth of locked funds in an offshore bank account.

kadink3
1 review
0 helpful votes
March 30th, 2021

This platform has great functionality. I have found all the selection and preference options very suitable for my generation.: smiley: It increases the chances of meeting someone with whom you can think of spending your life.

julietteh15
1 review
0 helpful votes
March 11th, 2021

I was skeptical before joining Cupid.com, but this great dating site has filled me with hope once again. Meeting like-minded people is easy, and I can do it from my phone! Men are always online wishing to chat.

leod128
1 review
0 helpful votes
February 4th, 2022

It's nice to see a site that knows the location filter should show people nearby not random members. Thanks for that and other great features.

genesisa27
1 review
0 helpful votes
November 18th, 2021

Pretty good site. I talked to several people, and in the near future planning to go on a date with one of them.

Quality
lizaa43
1 review
0 helpful votes
November 26th, 2021

Best site ever. I didn't think that it will work for me, but I found my husband here and we are truly happy

Service
Quality
hannaa38
10 reviews
2 helpful votes
March 11th, 2021

I've gotten so tired of rude people I meet on other dating sites that I almost dropped my chance at meeting someone special. This site came into my life right at the perfect time. I'm taken and happy!: relaxed:

clarkv18
1 review
0 helpful votes
February 9th, 2022

This is the website that gave me my lovely partner. After so many unsuccessful attempts on free dating services, this was the experience I had long expected to go through. Really awesome, thank you for the hard work.

Service
Value
Quality
hardinf1
1 review
0 helpful votes
August 14th, 2021

On this dating site, I enjoyed meeting people the most, as it has great search filters, which saves time. Also I enjoyed the perfect support, where you can write and solve all problems.

Service
Value
Quality
kalebg9
3 reviews
1 helpful vote
March 26th, 2021

Very nice online dating website. I have tried a lot of dating sites, but so far, Cupid.com is the best and easiest to use. I would recommend it to my single friends.

eilec1
2 reviews
0 helpful votes
December 7th, 2021

I didn't believe my friends about this site, so I had to try it. They weren't fooling me. Some pretty people here. Many of them in our area. I went on a first date not long ago, but I'm having fun since joining.

Service
Value
Quality
daniels1613
1 review
12 helpful votes
July 21st, 2020

Cupid has given me a whole new social life- I've been on loads of dates with single men in my area. It's perfect if you're not looking for anything serious and when you are ought to stay at home. There are loads of us girls who just want to have fun without any hassle and Cupid is the perfect solution.

mariiak4
Daria L. – Cupid Rep

Hey!
We are always looking for members feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
Regards

nicko295
1 review
0 helpful votes
July 26th, 2021

Sometimes you feel so fed up with work you have no time for personal connections, no matter what kind - physical or romantic. Cue online dating, now I find a guy in seconds sitting at home, super-convenient.

Service
Quality
grettat
1 review
3 helpful votes
September 14th, 2020

I would suggest this site for new female singles. Let not the overwhelming numbers of messages that are sex based deter you from reaching your king. I almost gave up until a gentleman knocked on my door

Service
Value
Quality
mariiak4
Daria L. – Cupid Rep

Hey!
We are always looking for members' feedback as a way of ensuring that the app is of the highest quality possible, so we thank you for providing us with your opinion.
Regards

bobbyb358
1 review
0 helpful votes
February 9th, 2022

The easy dating experience on this website took out all the negative feeling I had about these services. I wanted to meet someone with good looks and charming personality, and I met him here. After a couple of dates, we knew for sure that we're on the same page.

hanjik
2 reviews
0 helpful votes
June 17th, 2020

Very much what I did not like about Cupid is a big quantity of fakes and scammers. Fortunately, I have a function to block and report them. It was a problem in the beginning, But now is okay. Guys from customer support service handle it. Thank you

martinm941
3 reviews
0 helpful votes
February 1st, 2021

I am a serious dater, so seeing completed profiles is important to me. I met here only real women, not fake. The professional team of [sitename] actually listens to suggestions.

Service
Value
Quality
brennang5
1 review
0 helpful votes
March 30th, 2021

I've been missing out on romance and dates for too long, so I joined cupid.com and started meeting people instantly. This platform works and it will not let you down, trust me!

judaht2
1 review
0 helpful votes
January 19th, 2022

I signed up for 3 months and found my love after a couple of unsuccessful dates. Thank you for your great site, it brought us together in such a short time.

Service
patt233
1 review
2 helpful votes
December 2nd, 2021

As all of them is not true that is fee, to begin with. Then, it has a lot of fake profiles to chat with you, so you spend money. But the worse, I did a one day subscription to check it out and when I went to cancel, I realised that they had put me on a 1 month subscription for £45. I had to do a questionnaire to cancel and call to an idiot who kept giving me other subscriptions to other pages, or more free benefits instead of simply cancelling. TOTAL SCAM

Tip for consumers:
Don't use it

Service
Value
Quality
mariiak4
Daria L. – Cupid Rep

Hi!
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

elizeb4
3 reviews
4 helpful votes
October 7th, 2020

I did not expect that site will give me full access for free. Good move. The site seems legit and with strong anti-fraud system

mariiak4
Daria L. – Cupid Rep

Hey!
Thank you for giving us a perfect rating! We are trying to do our best so that you could enjoy the site and get the amazing experience here!
Regards

vernonv17
1 review
0 helpful votes
July 26th, 2021

Working 9 to 5, you have only two options for meeting people - bars and online dating. I got tired of the first, and the second one worked like a charm.

Service

Q&A (10)

Answer:

Only through your bank! Cupid managers are scoundrels! Have they also put you on an automantic renewal? They do it all the time, and they add bogus charges. I know we are supposed to read the fine print, but it's really hidden on Cupid. They use all methods and tricks to screw you out of your money! It was such a headache to cancel my membership! There are bunch of normal sites like http://j4Iove.com Which work in an honest manner, you pay as you go. But Cupid's team are fraudsters! You have to think twice ( no, 5 times!) before giving them your credit card details.

By Marcus B.
See more answers (2)
Answer:

Just become an uber driver bro. Thank for the info I just checked out the same site its a total scam full of call center girls and fake profiles.

By Gee m.
Answer:

I had it 3 times before they accept my page. So make new mail and sign up again and some web browsers block cupid sites like scam, same do google mail just don't allow them to send a letter.

By Svetlana S.

Can’t see your question? Ask to get answers from the Cupid staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

Sign up for free to dating site Cupid.com. Browse local singles, start chatting now! We have a large database of singles waiting for you!

Company Representative

mariiak4
Daria L.
Typically responds within 5 days

How do I know I can trust these reviews about Cupid?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.9
249 reviews
Have a question about Cupid?