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    CustomWritings

Corporate Values

Overview

CustomWritings has a consumer rating of 4.5 stars from 222 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with CustomWritings most frequently mention customer service, good experience and timely manner.CustomWritings ranks 21st among Essay Writing sites.

  • Service
    42
  • Quality
    59

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 87.7%
Positive
114
Neutral
6
Negative
10
View ratings trends
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What reviewers want you to know

Positive highlights

  • I needed a research paper done for a college course it needed to be 8-10 pages and had detailed instructions.

Critical highlights

No critical highlights yet

How would you rate CustomWritings?
Top Positive Review

“Review Shopping Experience”

Haley D.
9/1/21

- Got replied fast from agents, even via emails or Chat Now. - Quality services and works. - Receive the work on time/ in a good time manner. - Dispute team should be more flexible and deeper investigate the work to be fair with both parties. - Everything works well so far as using the service. - Will definitely recommend friends and continue using the service.

See positive reviews
Top Critical Review

“Poor service”

Pankaj S.
6/10/21

They wasted my 5 days. I asked for a research paper writing, and paid extra for preferred writer and complex assignment. The document i got was a school level essay with numerous mistakes. As refund they are willing to provide 40% back, which means for wasting your time they keep 60% of your money. Moreover if you ask for 100% refund, they will post article online, which is scary if you have tour research work in it. Was a mistake to use this website.

See critical reviews

Reviews (222)

Rating

Timeframe

Other

Reviews that mention popular keywords

paper (18)
haleyd59
1 review
2 helpful votes
September 1st, 2021
Verified purchase

- Got replied fast from agents, even via emails or Chat Now.
- Quality services and works.
- Receive the work on time/ in a good time manner.
- Dispute team should be more flexible and deeper investigate the work to be fair with both parties.
- Everything works well so far as using the service.
- Will definitely recommend friends and continue using the service.

- The service sometimes is too good but sometime not that well.

Reason I chose this business:

- Reasonable price, reliable service, and great works.

Reason I chose this product:

- Providing quality work.

Service
Quality
customw1
Cody J. – CustomWritings Rep

Dear Haley,

Thanks for your detailed review of our essay writing service. Our team really appreciates your insights ❤
P.S. I've forwarded your recommendation to our dispute department and am sure that they will take it into consideration >‿◕

Best regards,
Cody J.
Customer Experience Manager

dania30
2 reviews
8 helpful votes
November 17th, 2020

I've worked with them a couple of times, their customer service is great they are helpful and friendly and they do care about customer satisfaction, though, their work quality might not be the best thing on earth they make mistakes especially if you didn't pay extra to hire a professional writer, but they will try to fix it and makes you satisfied with your paper. Overall they are reliable when talking about delivering the work on time, however, I think their service a bit pricy for students.

customw1
Cody J. – CustomWritings Rep

Hi Dani,

Thanks for your honest review! Our team does everything possible to make sure your directions are followed and customers are satisfied:)
To save a bit, please, consider placing orders in advance. Longer deadline = lower price ;) Thanks for working with us ❤︎

Best regards,
Cody J.
Customer Experience Manager

lindenc2
1 review
2 helpful votes
March 11th, 2021
Verified purchase

I was skeptical at first, as professors usually know when someone plagiarizes and they fail, but everything was up to par and very professional. The lowest grade I've even gotten with a submission was a B. If you're not satisfied you can ask for a revision which is usually always better. This started as a one off something for a paper I forgot about and now I use it week for all my work.

customw1
Cody J. – CustomWritings Rep

Hi Linden,

Thanks for your detailed review. Being skeptical is understandable, and I'm happy you tried and liked our writing service ღƪ(ˆ◡ˆ)ʃ♡ƪ(ˆ◡ˆ)ʃ♪
Looking forward to assisting you further!

Best regards,
Cody J.
Customer Experience Manager

latoryaa
1 review
0 helpful votes
February 23rd, 2021
Verified purchase

The writers are excellent. They deliver papers on time and in a timely manner. I've never had a bad experience.

Service
Quality
customw1
Cody J. – CustomWritings Rep

Hi LaTorya,

It's great news •ᴗ• Thanks for working with our essay writing service!

Best regards,
Cody J.
Customer Experience Manager

shanonm10
1 review
0 helpful votes
March 3rd, 2021
Verified purchase

Fast, reliable and well written papers.the customer support is excellent and professional.
Thank you for making my study journey easier.

customw1
Cody J. – CustomWritings Rep

Dear Shanon,

You are most welcome (*^‿^*) It is our pleasure to assist you with your assignments!

Best regards,
Cody J.
Customer Experience Manager

ramonal64
1 review
0 helpful votes
October 12th, 2021
Verified purchase

I've had a very good experience with customwritings, they've delivered the essay perfectly just the way i wanted. Great service.

customw1
Cody J. – CustomWritings Rep

Dear Ramona,

Thanks for your feedback. Our essay writing service is always here for you ❤

Best regards,
Cody J.
Customer Experience Manager

nasirj4
1 review
0 helpful votes
June 20th, 2021
Verified purchase

The writers have always been great in assisting me woth work in writing and presenting. I always would recommend the writers on this platform. The customer service is always happy to assist as well which is always great.

customw1
Cody J. – CustomWritings Rep

Dear Nasir,

Your recommendations are our best reward (ღ ̆⌣ ̆ღ) Thanks for taking the time to review our essay writing service!

Best regards,
Cody J.
Customer Experience Manager

zexuanw
1 review
0 helpful votes
May 2nd, 2021
Verified purchase

Nice good morning to you and your family and your dad and your family have been doing well and is going to be good for you and your family and family are doing well and are not going to be able to make it to the end of the day

customw1
Cody J. – CustomWritings Rep

Hi Zexuan,

It's nice to hear that you're getting your money's worth (ᵔᴥᵔ) Thanks for choosing our essay writing service ❤

Best regards,
Cody J.
Customer Experience Manager

anthinym
1 review
0 helpful votes
August 14th, 2021
Verified purchase

I have used this service several times. I have never had an issue with the quality of the paper. Sometimes there are minor issues/details that need to be fixed but the customer service and the writer(s) are always willing to help and attentive to the issue and the deadline. I normally get the papers back with enough rime to review and ask for corrections before the due date. Never disappointed with the service or the quality of work!

customw1
Cody J. – CustomWritings Rep

Dear Anthony,

Our team is happy to meet your expectations. Thanks for taking the time to review our essay writing service ❤

Best regards,
Cody J.
Customer Experience Manager

kaeg
1 review
1 helpful vote
February 9th, 2021
Verified purchase

My friend told me about Custom Writing at a time when I needed serious help with a project. Not only did my writer come through, I got a solid A on that paper. I've also come back for other projects since then. Never disappointed.

customw1
Cody J. – CustomWritings Rep

Dear Kae,

It's great that you and your friend are happy with our writing service (*^‿^*) Come back for more academic help!

Best regards,
Cody J.
Customer Experience Manager

annas1194
1 review
0 helpful votes
July 16th, 2021
Verified purchase

My experience with custom writers has been Great thus far! Sometimes it's a hit or miss but overall when I make a complaint they're always willing to deliver.

customw1
Cody J. – CustomWritings Rep

Dear Anna,

Thanks for your honest review. We're not perfect, but we try to be ◉‿◉ Do not hesitate to get in touch with us in case of any problem!

Best regards,
Cody J.
Customer Experience Manager

pankajs74
1 review
4 helpful votes
June 10th, 2021

They wasted my 5 days. I asked for a research paper writing, and paid extra for preferred writer and complex assignment. The document i got was a school level essay with numerous mistakes. As refund they are willing to provide 40% back, which means for wasting your time they keep 60% of your money. Moreover if you ask for 100% refund, they will post article online, which is scary if you have tour research work in it. Was a mistake to use this website.

Service
Quality
customw1
Cody J. – CustomWritings Rep

Dear Pankaj S.,

Thanks for the feedback. I'm sorry to hear about your negative experience (◡_◡) It's true that we offer two kinds of refunds: full (100% & no ability to use writer's work) & partial (up to 40% & you can use parts of the paper). You can choose the one that is most suitable for you.
In case you'd like me to take a look at your order, please, provide your order ID.

Warm regards,
Cody J.
Customer Experience Manager

thomasg114
2 reviews
3 helpful votes
October 28th, 2020

It is my first time to require this service, I'm very satisfied with your work. Thank you for all the help you provide!

customw1
Cody J. – CustomWritings Rep

Dear Thomas,

You are most welcome. We're glad you like our essay writing service!

Best regards,
Cody J.
Customer Experience Manager

ja554
1 review
0 helpful votes
February 27th, 2022
Verified purchase

I have a wonderful experience with customwriting as they have always provide what I need to the smallest detail in a very short period of time. Thank you <3

Reason I chose this product:

Reasonable.

Quality
customw1
Cody J. – CustomWritings Rep

Dear J. A.,

You are most welcome ❤ Tell your friends about our essay writing service!

Best regards,
Cody J.
Customer Experience Manager

connier302
1 review
2 helpful votes
October 21st, 2021
Verified purchase

My order was cancelled and left me without a paper to turn in. I had to stay up all night in order to do my paper. Very disappointed. The person I talked with wanted me to replace the order which would have made it outraguously high and did not offer me a discout at the time. I have spent hundreds of dollars over the years with this company. I was so mad I placed my last order with another company.

customw1
Cody J. – CustomWritings Rep

Hi Connie,

Thanks for sharing your experience with us. Please accept my apology for the inconvenience caused. It was never our intention to let you down this way (◡_◡)
I see that you've reported your account hacked, and this is where all the confusion originated from. I'm sorry that the support team was not able to provide a better solution. Please, check my message, and I hope you'll consider continuing your cooperation with us ❤

Best regards,
Cody J.
Customer Experience Manager

mohamedz55
1 review
0 helpful votes
March 3rd, 2022
Verified purchase

Custom Writings has really helped me a great deal on my assignments. The service is a life-saver for me especially in my last year of studies. Most of my experience has been very good with the site. With the exception of one assignment, everything else went well. I would definitely recommend this website and their service to anyone and everyone!

customw1
Cody J. – CustomWritings Rep

Dear Mohamed,

Thanks for recommending our essay writing service ❤ I hope that one bad experience was resolved to your satisfaction (if no, please, get in touch with me in that order ;))

Best regards,
Cody J.
Customer Experience Manager

jadaj32
1 review
0 helpful votes
January 5th, 2022
Verified purchase

Experience was awesome until the quality of work diminished substantially. Allow ample time for re-writings in case you're dissatisfied with results. The 1 time I requested a refund because even the revision was substandard, I was rudely denied by an evaluator. They've subsequently tried to make amends but my grade did suffer.

customw1
Cody J. – CustomWritings Rep

Dear Jada,

Thanks for your honest review and sorry for the situation you've described. Our team is happy that you are mostly satisfied with the service. However, please, do not hesitate to contact me directly in case you feel like anyone treats you rudely. I'll make sure to check each case and be fair.

Warm regards,
Cody J.
Customer Experience Manager

badreahm
1 review
0 helpful votes
April 2nd, 2022
Verified purchase

This website provide his quality service, each time I have assignment to do I make Request. It really realize my Anxiety
Thank you so much

customw1
Cody J. – CustomWritings Rep

Hi Badreah,

You are most welcome ❤ Thanks for choosing our essay writing service!

Best regards,
Cody J.
Customer Experience Manager

hanim15
1 review
1 helpful vote
April 19th, 2021
Verified purchase

The pages prices really high & expensive compared to many assignments helping sites, even though the other sites have professional experts and high quality work. Moreover, they have "real academic levels" not fake as I dealt with Customer Writings.

customw1
Cody J. – CustomWritings Rep

Dear Hani,

Thanks for the feedback. I'm sorry you feel this way. Our team makes sure to keep academic levels updated, and we'll be happy to review any writer if you feel they are over/underrated. Please, do not hesitate to get in touch with any member of our team, and we'll take it from there.

Best regards,
Cody J.
Customer Experience Manager

brittneym94
1 review
0 helpful votes
March 17th, 2021
Verified purchase

I've recently got back into school, and between my professional and school life is pretty difficult. Custom writings has helped take the stress and pressure off from school work, and I can focus on other things. Thank you for your assistance!

customw1
Cody J. – CustomWritings Rep

Hi Brittney,

You are most welcome. Our essay writing service is always here for you ❤

Best regards,
Cody J.
Customer Experience Manager

shararan
1 review
0 helpful votes
September 28th, 2021
Verified purchase

I am very satisfied with the quality of the service customWritings provided, highly professional, super fast and reasonable price.

Any time I need to add or edit my paper I have contacted them and they have always been responsive and helpful.

Reason I chose this business:

A friend recommended.

Reason I chose this product:

It helps me in my academic success.

Service
Quality
customw1
Cody J. – CustomWritings Rep

Dear Sharara,

We are very happy to see you satisfied (⌒‿⌒) Thanks for choosing our essay writing service ❤

Best regards,
Cody J.
Customer Experience Manager

cierrah19
1 review
0 helpful votes
September 2nd, 2021
Verified purchase

I utilize custom writings often. They have never disappointed me. My papers have always been done before the deadline.

Reason I chose this business:

A friend told me about it because I struggle with writing.

Reason I chose this product:

Good writing

Quality
customw1
Cody J. – CustomWritings Rep

Hi Cierra,

It's our pleasure to assist those who struggle with writing. Thanks for choosing our essay writing service ❤

Best regards,
Cody J.
Customer Experience Manager

marcuss177
1 review
3 helpful votes
August 7th, 2020

Most inept company out there. They paper was below par, then worse, they refused to honor their money back guarantee service. Don't waste your time, energy or money. You can take a chance but I promise you will regret.

customw1
Cody J. – CustomWritings Rep

Dear Marcus S.,

Thanks for the feedback. Once again, please, accept my apology for the inconvenience caused. We've already reviewed your case, and besides all initial instructions being followed, a partial compensation you've requested has been issued.

Best regards,
Cody J.
Customer Experience Manager

ahmadzias
1 review
0 helpful votes
July 5th, 2021
Verified purchase

I have very good experience using this writing solution. There were some of my orders which I got the best result from them. Best follow-up process and on-time responses.

customw1
Cody J. – CustomWritings Rep

Dear Ahmad Zia S.,

We're glad to hear you like our writing service! Thanks for the feedback & looking forward to our future cooperation (ღ ̆⌣ ̆ღ)

Best regards,
Cody J.
Customer Experience Manager

tonyar117
3 reviews
3 helpful votes
March 21st, 2022
Verified purchase

I have used their services frequently, with majority satisfaction. The key is to utilize the "writer preference" feature and select native speaker and advanced or top 10 writer.

I requested revisions and a new writer for some orders. Before assigning a more competent employee, customer service provided the original writer an opportunity to make the changes which were unsatisfactory. This issue was resolved, but presented constraints with my proofreading and submission deadlines.

Reason I chose this business:

The products have mostly exceeded my expecatations.

Reason I chose this product:

I needed assistance in meeting deadlines and structuring.

Service
Quality
customw1
Cody J. – CustomWritings Rep

Hi Tonya,

Thanks for sharing your insights with us ❤
Our service offers a variety of writer preferences so that students from all over the world choose the most suitable contractor. I'm glad you've found your preferable category (⌒‿⌒)

Best regards,
Cody J.
Customer Experience Manager

Q&A (10)

Answer:

Dear Joshua, It happens in 90% of the cases :) Yet, early delivery is not guaranteed (!) We can guarantee only the deadline you pay for. So it is better either to place your order in advance or expect is done within the ordered deadline;) Warm regards, Cody

By Cody J., Customer Experience Manager
Answer:

Dear Brian, We check each paper for you using our own plagiarism detection system. Upon order approval, you can double-check it on any anti-plagiarism service you like ;) Originality is guaranteed! Best regards, Cody J.

By Cody J., Customer Experience Manager
Answer:

Hi Jean, You can get in touch with our support team with your order details, and they will offer you the most suitable discount! Best regards, Cody J.

By Cody J., Customer Experience Manager
Answer:

Hi James, You can either request a free revision (to get your paper adjusted) or a full/partial refund (depending on whether you're going to use parts of the order or not). Best regards, Cody

By Cody J., Customer Experience Manager
Answer:

Dear Thomas, Thanks for your curiosity :) While ordering, you can request a previous writer to assist you with your assignments. Just remember the writer's ID, and you're good to go! Cheers, Cody

By Cody J., Customer Experience Manager
Answer:

Dear Antony, Our returning clients constantly get special offers from our marketing department (from regular % discount to free services like smart paper, advanced writer and more). Do not forget to subscribe to our mailing list;) Best regards, Cody

By Cody J., Customer Experience Manager
Answer:

Hi James, We guarantee original papers, free revisions, 24/7 support, confidentiality, and100% money-back. You can find out more at https://www.customwritings.com/guarantees.html Best regards, Cody J.

By Cody J., Customer Experience Manager
Answer:

Hi Thomas, Please visit our website for more samples (https://www.customwritings.com/our-essay-samples.html). Warm regards, Cody J. Customer Experience Manager

By Cody J., Customer Experience Manager
Answer:

Dear Markus Y., Excellent question! Get in touch with our support team if you're a new client or subscribe to our mailing list to get special offers if you're a regular;) Best regards, Cody J. Customer Experience Manager

By Cody J., Customer Experience Manager
Answer:

Dear Ayesha P., Please, let me know your order numbers or contact me through your order page so that I could check on them. Warm regards, Cody J. Customer Experience Manager

By Cody J., Customer Experience Manager

Can’t see your question? Ask to get answers from the CustomWritings staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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Gain trust and grow your business with customer reviews

About the business

CustomWritings.com is a leading custom essay writing service that has been offering writing assistance for over a decade. The company operates worldwide and helps students write different papers on a variety of topics. The staff includes over 400 professional academic writers who can deliver high-quality paper samples within a limited timeframe and relieve the students’ writing pain.

Business History

We are a high quality writing service established in 2005. We are dedicated to providing customized, authentic papers to our clients in the United States, the UK, Canada, Australia and other countries of the world.

Company Representative

customw1
Cody J.
Customer Experience Manager
Typically responds within 4 days

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