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    DressV

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Trustpilot
1.9 / 5
Corporate Values

Overview

DressV has a consumer rating of 4.62 stars from 77 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with DressV most frequently mention good quality and customer service.DressV ranks 22nd among Wedding Dresses sites.

  • Service
    36
  • Value
    36
  • Shipping
    35
  • Returns
    26
  • Quality
    36
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5
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What reviewers want you to know

Positive highlights

  • Any time i email customer service they get back no later then next day.
  • I had couples of shopping experience with DressV.com, and they never disappoint me at all!

Critical highlights

No critical highlights yet

How would you rate DressV?
Top Positive Review

“I will buy again soon”

Elva H.
4/17/15

I ordered 3 times and I'm so happy with all the products. It's a very good relationship quality/money (if you buy something too cheap you can't expect much quality, right?) but they have a lot of clothes for us to choose:) They are precise, and always respond to every question that you do. You need to pay the shipping but it's ok because the clothes are cheap. I love this store and I will buy again soon.

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Top Critical Review

“Fraud alert”

Cynthia H.
3/30/20

I made a purchase I early January 2020 and the order arrived in late march, and was NOT anywhere close to items ordered. I contacted the company showing the same logo, but they claim that I have never placed an order with them, and wished me luck and also reminded me that many companies use the same name, but logo too? Really, I could be wrong, but I doubt it. $70 out the window, ouch!

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Reviews (77)

Rating

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Reviews that mention popular keywords

customer service (6) shopping experience (3)
elvah2
3 reviews
10 helpful votes
April 17th, 2015

I ordered 3 times and I'm so happy with all the products. It's a very good relationship quality/money (if you buy something too cheap you can't expect much quality, right?) but they have a lot of clothes for us to choose:)
They are precise, and always respond to every question that you do.
You need to pay the shipping but it's ok because the clothes are cheap.
I love this store and I will buy again soon.

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nicolaw4
1 review
12 helpful votes
August 31st, 2014

This was my first time buying from this site and I just have to say that it was wonderful. The dress is gorgeous and I would definitely recommend to my friends. Wearing it feel really so beautiful!

Tip for consumers:
gorgeous and definitely recommend to my friends

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mcfarlint
1 review
0 helpful votes
February 18th, 2016

Perfect! Looks exactly like the picture, I had it custom made and it fits great! Very Happy. I will order more dresses.

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mariac124
1 review
14 helpful votes
February 18th, 2016

I have recommended this website to all of my friends and family. The dresses are breathtaking. I ordered this dress (custom sizing, in some shops I'm a size 10 in others a 12), for the cost of a little extra I was not disappointed. It fits perfectly. Will definitely continue to shop with you and recommend you. Thank you DressV.

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cynthiah387
1 review
12 helpful votes
March 30th, 2020

I made a purchase I early January 2020 and the order arrived in late march, and was NOT anywhere close to items ordered. I contacted the company showing the same logo, but they claim that I have never placed an order with them, and wished me luck and also reminded me that many companies use the same name, but logo too? Really, I could be wrong, but I doubt it. $70 out the window, ouch!

maryr95
1 review
9 helpful votes
June 22nd, 2015

All purchased clothes is the same as on pics. DressV has low prices, but a huge range of dresses and really good quality. Shipping for Russia was also fast. I`m satisfied and want to make new purchase soon!

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pamelah365
1 review
11 helpful votes
January 14th, 2020

Everything I order was dispatched individually. Each item received does not at all match to the item ordered (see pictures in attachement). When you write to the customer service and send the photos you get generic emails telling you to please explain what the problem is - when it is obvious! You can see the screen shot of the order with the tracking number, then the parcel received with the same tracking number and a completely different dress. I ordered a gold embroidery dress, got a black dress with gold buttons, ordered a silver gown, got a rainbow t-shirt instead... and it goes on... Unreliable and fraud.

tierag1
1 review
12 helpful votes
January 20th, 2020

I ordered on dec. 7th did not receive product until january 14th. When the product finally arrived it was not even close to what i ordered. Then when i asked for a refund they offered me $10usd, what i paid was $100usd. When i told them that that was unacceptable they then offered $ 14usd. Icannot believe that they can continue to stay in business. I urge everyone to avoid this website unless you have money to throw away. Beyond frustrating!

almaj8
3 reviews
8 helpful votes
April 23rd, 2015

The only site that has dresses at the lowest price! I ordered my dress last March and it arrived a few days later! Just in time for me to wear it on a Friday re union party! So happy! Will be ordering from you guys again!

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renatac
3 reviews
0 helpful votes
April 23rd, 2015

I've never been disappointed with an order. I'm glad they allow us to order many and ship once. Keep up the good work!

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abdulm80
1 review
1 helpful vote
January 4th, 2020

We have brought a product 8 weeks ago and still have no info and the service links do not work and it won't let us have a refund.

maryj60
4 reviews
21 helpful votes
April 26th, 2014

Warning! Do not use dressv! The dress they mailed was the wrong size and sewn incorrectly. After contacting them multiple times, they waited 2 weeks to contact me. They refuse to except returns unless you can prove they are at fault. No matter what proof you give them (picures, emails) they will make up some excuse as to why they wont accept it. You will not get your money back from them. I don't know where these other reviews came from but I would warn everyone not to use dressv.

tobeyb2
3 reviews
14 helpful votes
April 15th, 2015

I'm happy with my purchases. Items are as described and looks just like in the photos. If using fast delivery, it is indeed fast. I have used free shipping before too. Eventhough it takes a longer time, items arrived in good condition. The price of the accessories & clothes that I like are good too, definitely will purchase again from dressv in the future.

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clarab28
2 reviews
2 helpful votes
January 5th, 2015

Dress is stunning lots of compliments - Dressv.com very customer friendly. Only wish they were based in the US. Would recommend

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katieb52
1 review
12 helpful votes
February 22nd, 2016

I ordered this skirt a while back and by the time it had arrived I was not able to dispute it. I ordered a long black skirt but it is made backwards and is so long it would cover by entire body. It's 48" long! Nobody is that tall! Most of the other reviews are clearly fake as the spelling is awful and the way that are written makes it obvious

dressvc
Dressv R. – DressV Rep

Dear Katie,
We are so sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could offer more help? Thanks a lot. Please don't worry and I believe that your questions would be resolved soon. Any other questions, please feel free to let us know at reviews@dressv.com.
Have a nice day.
Dressv

hassanm23
2 reviews
7 helpful votes
January 6th, 2016

This fury woolen over coat looks amazing, Just my opinion though. I love how simple this is but still has the style. This can really work with me. I also love the price they are giving. I should buy this one..

Tip for consumers:
Better quality for low price, too simple, but I love it.

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danielley2
54 reviews
290 helpful votes
May 9th, 2015

So everyone wonders why there cheap infact they stole many U. S designer dresses. My prom dress from sherry hill was on the site and Its really bad quality. Also all the people reviewing this website are either new or review the other asian websites like tide buy since there owned together

dressvc
Dressv R. – DressV Rep

Dear customer,
We are very sorry for this unhappy shopping experience happened on you. Could you please let me know your order number so that your questions can be resolved soon? We are always trying our best to improve our service quality and if you have any other questions, please feel free to let us know at service@dressv.com or reviews@dressv.com.
Have a nice day,
Best regards,
Dressv Team

amandal35
2 reviews
13 helpful votes
January 4th, 2015

My pearl bag is just gorgeous and perfect for my wedding in Canada this Feb. We re having a beach wedding and reception so it ties in beautifully with the beach/sea theme. It's very good quality and I'm blown away by the very reasonable cost. Well done dressv!

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eleanorea1
4 reviews
12 helpful votes
April 15th, 2015

I have always loved shopping on line. I recently discovered an online store that has beautiful dresses. I chose Elegant Ruched A-line One-shoulder Long Prom dress. I loved the color and the design. Their services were fast and friendly. I also loved the fact that the products are of good quality and the prices are quite affordable. I will definitely shop again at dressv.com.

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ellieb27
1 review
7 helpful votes
April 20th, 2015

Exciting site! I must say you people going to me addictive shopaholic by giving these kinds of deals every day. Should I expect some more discount :p.

jocelynd4
3 reviews
11 helpful votes
April 23rd, 2015

I am completely satisfied with this site. So many beautiful products, very great and fast purchase and I would recommend it to everybody! Just note that, if you need it urgently, you had better choose DHL, it is a long distance. The first time I ordered, I thought it is in USA, but it is in China, beautiful Country~

satyajitg
1 review
0 helpful votes
March 17th, 2016

Very happy with the products and the speedy delivery. The company does what it says. Happy customer here.

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zarak7
3 reviews
10 helpful votes
April 23rd, 2015

I was completely astonished with the tempting red color of the formal evening dress. I am so happy with the prompt shipment made by Ericdress when I ordered this formal evening dress.The delivery was too fast, many friends told me about their shipping and they are really fast. I am sure I will buy another items from here soon.

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jessicas69
1 review
14 helpful votes
November 14th, 2014

I had couples of shopping experience with DressV.com, and they never disappoint me at all! The price is so affordable and the products are always nice, I've tried their shoes, sandals and bags, and all of them are in great quality!
They always have discounts going on, which is nice! The delivery is also fast, and I always receive the package in great condition.
Totally recommended! :)

susanw32
1 review
15 helpful votes
September 9th, 2013

I am writing this review for my mother. She recently purchased a bridesmaid dress for my sister to attend a wedding of her friends. After looking at several different websites she stumbled across Dressv. I now only hear good things about the service that was provided. Not only was the dress reasonably priced it was shipped right on time and fit perfectly. I would definitely recommend this site to any users looking to find quality dresses.

Q&A (11)

Answer:

Thanks for your question here. Dear friend, Dressv is special in all kinds of wedding dresses, special occasion dresses and so on for many years. Our customers are from more than 230 countries such as US, European, Australia and more. We have our own designers and teams. The key goal of us is offering the best service to our customers and creating safe and secure purchase environment. If you like the dress at dressv, you can take 100% care to go shopping. If there are any questions, please feel free to contact with service@dressv.com or reviews@dressv.com. We will be so pleased to help you. Hope you can enjoy your shopping. Have a nice day. Best wishes. Dressv Team

By Dressv R.,
See more answers (2)
Answer:

Hi, dear friend, Thanks for your question here. Our customer service number is 0086 29 68019221 and I see that we have big time difference. You can call us anytime. Also, If you have any other questions, you can also write us at service@dressv.com or reviews@dressv.com and we will surely reply you with in 24 hours. Have a nice day. Best regards, Dressv Team

By Dressv R.,
See more answers (2)
Answer:

I ordered my wedding dress from here on 2/23/16 and they just shipped it out yesterday. I will post a full review when it gets here. Please tell me about your experience and quality of dresses you recieve

By Taylor E.
Answer:

Dear friend, Thanks for your question. We are so sorry for this unhappy shopping experience happened on you. Could you please send the email with your order number to service@dressv.com or reviews@dressv.com? We will resolve your problem as soon as possible. Have a nice day. Best wishes, Dressv Team

By Dressv R.,
Answer:

Hi, dear friend, Thanks for your question here. You can see the processing time of the items you want on our site. For the shipping, standard shipping will be 4-8 days, expedited shipping 2-5 days and the super saving will be slower than others. The total time would be processing time plus shipping time. Also, If you have any other questions, you can also write us at service@dressv.com or reviews@dressv.com. Have a nice day. Best regards, Dressv Team

By Dressv R.,

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Typical questions asked:
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  • Where is the company located?

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About the business

Dressv.com is a famous online store which specializes in fashion wedding apparel and special occasion dresses for different parties. We also offer fashion accessories such as gorgeous rings, fashion shoes, cheap bags and so on. If you are planning to attend a party or wedding, Dressv must be your best choice. The most important thing is that all the products from Dressv are not only cheap but also fashion. We always follow fashion trend. That is the reason why we can offer the most fashionable products to our dear customers. All products are designed by experienced designers and highly authoritative and experienced team. Want to be a party queen? Then follow us. Follow Dressv means follow fashion.

Company Representative

dressvc
Dressv R.

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