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    DressWE

Ratings On Other Platforms

Trustpilot
1.9 / 5
ResellerRatings
4.3 / 5
Corporate Values

Overview

DressWE has a consumer rating of 3.58 stars from 458 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with DressWE most frequently mention good quality, fast delivery and online shopping.DressWE ranks 9th among Prom Dresses sites.

  • Service
    84
  • Value
    80
  • Shipping
    83
  • Returns
    54
  • Quality
    83
View ratings trends
24
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What reviewers want you to know

Positive highlights

  • I love my dress Content: I ordered one unique wedding dress for my up coming beach wedding.

Critical highlights

  • I have had no luck with correspondance with the customer service department, either.
  • So I ordered a dress from dresswe.com without first checking their return policy... Big mistake.
How would you rate DressWE?
Top Positive Review

“Excelent prices with an equal excelence in quality”

Maria G.
10/30/19

I ordered it from Mexico and it arrived at the appointed time. Everything I ordered came in perfect conditions. The quality of the dress was impecable, and the price was also amazing. Here in Mexico you can´t get a deal of this sorts while trying to buy a dress as fine as the one I bought in dresswe; you have to pay more than triple the cost. I not only recommend this store but will continue to purchase in it. Great site!

See positive reviews
Top Critical Review

“SCAM!”

Quitia G.
6/24/20

I ordered a pair of sandals two months ago and i haven't received them. I've emailed the company three times to cancel my order and to refund me my money and I haven't got a response.

See critical reviews

Reviews (458)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (64) wedding dress (31) return policy (13)
mariag508
1 review
0 helpful votes
October 30th, 2019

I ordered it from Mexico and it arrived at the appointed time. Everything I ordered came in perfect conditions. The quality of the dress was impecable, and the price was also amazing. Here in Mexico you can´t get a deal of this sorts while trying to buy a dress as fine as the one I bought in dresswe; you have to pay more than triple the cost. I not only recommend this store but will continue to purchase in it. Great site!

jackr116
1 review
2 helpful votes
September 28th, 2017

Initially introduced to dresswe by a close friend of mine, I have grown fond of this place. I am not a person that is easily pleased, but thanks to the massive selection available here I always manage to find something for me. When I dont, customer support is always there ready to assist me.Not only that, but shipping is very fast. This dress arrived a lot sooner than I anticipated and was glad to get it early as I had time to try it on. Great site!

quitiag
1 review
1 helpful vote
June 24th, 2020

I ordered a pair of sandals two months ago and i haven't received them. I've emailed the company three times to cancel my order and to refund me my money and I haven't got a response.

pabloa13
1 review
1 helpful vote
February 17th, 2017
Verified purchase

It was my first time ordering from this site, and I have to say I am impressed. My friend recommended it to me saying the button-down shirts were well made and made him look "fancy". He is always looking sharp, so of course I believed him. It might seem a little expensive, but they are definitely worth it. My shirt arrived just in time for a ceremony I had to attend. I received many compliments on how well my outfit looked. I felt full of confidence, and really enjoyed that evening.

nandinig
4 reviews
1 helpful vote
December 9th, 2018

It's really great to see such a collection of elegant dresses here. I was looking for a gorgeous evening dress which will suit in Winter also. And, I found here a loads of dresses which were awesome as well as difficult to choose the perfect one. All were stunning! Anyway, I got my dress and its perfect with my height and body. Thanks for your service.

solomonc5
1 review
0 helpful votes
May 16th, 2017

I ordered this dress for prom, and it came very quickly, so I did not have to worry about that. It is a bit small for me, but not enough to make it uncomfortable to wear. All the embellishments look wonderful apart from a couple of loose threads, which aren't really visible and can be easily fixed. As for the colour, I ordered this dress in navy and I didn't regret it - it looks exactly like in the pictures. Thank you, Dresswe!

rhodan1
1 review
0 helpful votes
September 20th, 2018

I was recommended to the site by a friend after terrible experiences with so many 'global' clothing sites. I was a bit skeptical about shopping here but OMG! I cannot think of shopping anywhere else. I mean I got the fastest shipment of my goods. The quality is amazing. The clothes look exactly like they do in the site. I am shook guys! Thank you so much and I will definitely be back.

karistah
1 review
1 helpful vote
August 27th, 2017

I always have difficult finding evening gowns due to my height and size, but not with Dress We! They thoroughly make sure everything is measured correctly verifying all inches. The dress came out a perfect fit and just the way it was described

Tip for consumers:
They are very accomodating so dont be afraid to ask

Service
Value
Shipping
Quality
magdalenab6
1 review
3 helpful votes
September 20th, 2018

Stay away from this company! I have purchased three pair of shoes from this place and they came in 2 months after. The shoes were not even close what the pictures show and were not WEARABLE!. After contacting customer service about returning them they told me they will only be able to credit me less than half for what I paid. Its a scam! Not that the quality sucks they try to keep your money too!

summery
Summer Y. – DressWE Rep

Hi,
So sorry to hear you had some problems with your order.
Could you please let me know your order number so that I could be able to help you? Thank you. You could also contact us at info@dresswe.com for any questions. Have a nice day.
Best wishes,
Dresswe Team

rahulp46
1 review
0 helpful votes
September 21st, 2018

Great quality and awesome product. I really like the product that they deliver. In addition to these there customer support is also very pleasant and user friendly. I will for sure make my best order soon.

andram3
1 review
0 helpful votes
June 6th, 2018

Just arrived on monday my dress, is great really happy even i can tell that is better than the actual pic, gorgeous custom size made that fits perfectly

zofed
1 review
0 helpful votes
March 23rd, 2017
Verified purchase

I've already ordered several dresses at Dresswe. This because I am something bigger woman and still worthy on elegant clothes.
I have some dresses from Dresswe changed the design to my at my specifically wishes through Dresswe (without extra charge!).
I recommend this site for women like me. The clothes fit, the quality of fabrics and workmanship is super. The communication with Dresswe also works very well. Great quality and it does not even last a month until you hold the dress in hands. I will continue to make dresses at Dresswe to my mass according to my wishes.

jackieh142
1 review
1 helpful vote
February 11th, 2019

I purchased a dress online and when it arrived, it did not fit correctly. I immediately contacted customer service to request a refund. They then started a negotiation on how much they would offer as my refund. It started low and then slowly went up, but ultimately they are refusing to give me my full refund. I would not recommend this company!

moreenk
1 review
0 helpful votes
September 20th, 2018

I ordered my birthday dress here after a friend recommended it and wow! The fitting is amazing. I received so many compliments, am definitely ordering more dresses from the website.

vardac
1 review
0 helpful votes
May 4th, 2019

The clothes doesn't fit and take a long time to email you. When they received it they got the nerve to said their a smell and not give the money back. I brought it for an event. Please stay away from this website,

winniek6
1 review
0 helpful votes
September 18th, 2018

I'm still shook at the quality of the dresses that I received from DressWe. I got two dresses and I love the feel of the material and the finishing is amazing. They have a fitting to die for. I wore one of the dresses to my birthday and boy I felt and looked like a princess... thank you so much DressWe for the amazing amazing dresses! I will definitely come back for more

lilyh29
1 review
0 helpful votes
January 24th, 2019

I received this dress in a month as it is indicated in the ad. It is beautiful and caught every one's eyes at the scene.

nolid
1 review
1 helpful vote
January 28th, 2017

Love the dress measure yourself and pick your size according to your measurements your dress will fit you perfectly. I order it in the Champagne and absolutely Love it. It's beautiful made well and design is fabulous. Dress takes time to make they gave me a time frame as to when it be deliver and they follow through. Very happy with the entire experience.
Thank you

julianas26
1 review
0 helpful votes
March 20th, 2019

Was more than amaizing, i love the dresses i ordee and the quality, it was perfect! I will order more for sure!

rosamariac
1 review
0 helpful votes
March 29th, 2018

Quality dress, I suggest ordering 1 month or more in advance so you get the dress on time. They reply fast with any concerns you have. I will definitely be ordering from here again.

pellyj
1 review
0 helpful votes
May 17th, 2017

This dress is very beautiful! I ordered it in pink and it is a very nice shade. Just be aware that if you want it to look full like in the photo you will probably need a hoop or other filling. The beads on the top are like in the picture and they are very pretty! The neck is also very secure and has strong clips to hold it. Overall it is a very lovely dress and I hope to order from here again!

nickp96
1 review
11 helpful votes
February 21st, 2018

I ordered 2 dresses from dresswe.com, order number 253090. They did not look or fit as described on the website.

I read the return policy carefully and followed their instructions. However, upon emailing them as they requested in order to obtain the shipping address, they made some new claim that they could only offer me a small percentage of the cost due to specially making this dress, that they are just the manufacturers. This violates their advertised policy which offers a full refund. This amounts to a scam.

I would appreciate appropriate resolution, refunding me fully for the order I placed. Otherwise I will have to take further action in litigation.

dennisd55
5 reviews
13 helpful votes
February 15th, 2017

After all these months I was finally lucky to find the best gift for my girlfriend here!
I love all the products and it took me some hours to decide what to choose because all are so chic so elegant and so fashionable. I love the colors, I like the models because they made my choice easier, I found easy to have the best price ever.
There are a lot of dresses for every occasion. OMG my sister saw it and she told to his husband to choose something for her for saint valentine day, I am so lucky always when I find this kind of pages better than in a shop

leonac7
1 review
0 helpful votes
October 31st, 2017

I am very happy with the dress and the service. There are no words to describe the fantastic service I have been given and the dress is unique! I am very pleased... very well done! Will for sure order an other dress in a few weeks time. Thank you so much for the service. I recommend DressWE to everyone I talk to about special occasions clothing. Keep up the good work and excellent service!

tshidij
1 review
3 helpful votes
July 13th, 2017

I placed an order for my wedding gown on the 30 June 2017 and i received my dress on the 12 July 2017. The dress is on point, classy, pretty, beautiful and it looks expensive. Just the length is too long, but that can be fixed. Dresswe it the best. I am going to spread the good news about Dresswe. I will post a picture after my wedding. I am over the moon. HAPPY AND PROUD. I LOVE DRESSWE..

Q&A (119)

Answer:

Dear Sarah, Thanks for your question here. I have informed your questions to our representatives and you will get a reply shortly. If you have any other questions, please directly contact us at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team

By Summer Y., Dresswe Sales Presentation
See more answers (7)
Answer:

Hi, Nadine, Glad to hear from you. Very sorry to reply so late. Yes, it will showing a different address information when you choose to pay with west union, but please take it easy, it doesn't matter.we can accept your order and your payment.If you have a paypal account, we suggest you pay with it, believe it will give you a more security guarantee. If you have any questions please send email to info@dresswe.com or service@dresswe.com, Have a nice day! Dresswe.com

By Summer Y., Dresswe Sales Presentation
See more answers (10)
Answer:

Hi, Kenya, If you give me your order No., We will give you an affirmatory answer. Yes, It depends on the shipping method you chose will take from 5 days to over 2 weeks. Have a good day! Dresswe.com

By Summer Y., Dresswe Sales Presentation
See more answers (12)
Answer:

Unfortunately, I would replace the dress today. I ordered a few dresses two months before prom, and received only one, and the quality was low. I hit a brick wall trying to communicate with 'Susan' in China. And, if you do receive it late, it is difficult and expensive to return it. Good Luck.

By Debra P.
See more answers (4)
Answer:

Dear Karen, Thanks for your question here. If you want to order from our site. Our suggestion is that you should refer to our size chart so that everything would be fine. If you are not sure about it, you could also go to our live chatn and our representative would give you suggestions, Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team

By Summer Y., Dresswe Sales Presentation
See more answers (10)
Answer:

Dear Skey, Thanks for your question here. We have a huge amount customers around the world and they alol speak highly of us. If you want to order, I suggest you choose the size according to our size chart. Of course, we could make the dress according to your requirements, just fill in your requirements when you are placing your order. Thanks. If you urgently need the items, we suggest you use the fastest shipping. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team

By Summer Y., Dresswe Sales Presentation
See more answers (14)
Answer:

Dear Peg, Anything about placing an order you can contact us at 86-29-82016892, or you can send an email to info@dresswe.com or service@dresswe.com Have a nice day, Dresswe.com.

By Summer Y., Dresswe Sales Presentation
See more answers (4)
Answer:

Hi, dear friend, Thanks for your question here. All the dresses are made in good quality. As for the size, please kindly check our size chart before any order is made. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team

By Summer Y., Dresswe Sales Presentation
See more answers (7)
Answer:

Hi, dear friend, Thanks for your question. Yes, that is possible if we haven't shipped your order. If you have any other questions, please directly contact us at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team

By Summer Y., Dresswe Sales Presentation
See more answers (3)
Answer:

Dear Customer, Thank you for the question here. For customer reviews, please feel free to visit below link: http://www.dresswe.com/reviews/ Thank you. Any questions, please feel free to email us at info@dresswe.com. Dresswe Team

By Summer Y., Dresswe Sales Presentation
See more answers (4)

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Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Hear we share dresswe reviews! Welcome to share your shopping experience about dresswe.com!

Business History

Our company are devoted to making the best wedding dress for all females and we hope that every girl can realise the sweet dream when wearing our wedding dress.No matter who you are, no matter where you are, choose dresswe to make a gorgeous encounter here.

Company Representative

summery
Summer Y.
Dresswe Sales Presentation

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