I made the mistake of signing up for a year based on past experience with eHarmony (years ago). After an hour of looking through their "matches" (online because I could not get into the app), I realized I had just wasted $500. They will not refund. They will not let me out of the agreement. Nobody who believes in their product would have such policies. Take Bumble. It's orders of magnitude better, and you pay by the month. Be warned.

I have had no adequate matches. I am 55, in shape, highly educated, no children or ex's, own my home, financially independent, very nice looking and have answered questions in a fairly detailed manner. As I said above, I live in a large city in between Boston and Hartford.
So NOT HAPPY, especially for the price of admission to this show. Total waste of money and time.
How convenient you add proof of purchase to limit this review. You already have that in your data. But here it is. I'll be looking for my review to be posted.

Huge waste of money, my word the things I could have done with the money wasted. One understands why the hapless characters still hoping for dates on this dreadful site have not met a match. Very few people to choose from - NONE in professions I would choose from. I am listed as ‘liberal' - as an example - and I keep getting matches from those who label themselves ‘very conservative' - really? And they have no interest in refunding you money. No fool like an eharmony fool.

Many of the 'matches' are fake. Requesting a refund after 3 days realising this I was ignored and then had the withheld payments sent to a debt collector.

This company is incredibly dodgy and not at all genuine or honourable. Stay away from them and stick to other dating sites that are free and offer better and more genuine profiles.

This company is purely about making money!

When you sign up and pay for a subscription on eharmony they will not stop charging you even if you cancel your subscription. It is terrible that they do this. I found my perfect match and we both wanted to cancel of accounts and subscription. They will cancel our account but will continue to charge both of us. I had a 6 month subscription and don't need it anymore. They are going to keep changing me for 4 more months even with my profile deleted. So be very careful about using eharmony.

This is the worst online dating site. Not only are 80 recent of my matches without photos and 99 percent with completely opposing political views, today I got a match with a porno profile photo! Two hour after reporting it, it is still there. Several of my matches have been blocked for being fake profiles. I could tell immediately. None of my matches have been slightly suitable. Customer service is non-existent, and the tech is difficult to navigate. Don't subscribe! They take a lot of your money for absolutely nothing, except frustration and disappointment!

This company prey on lonely people and the small print which you feel you'd be safe agreeing to, is a big scam. If you cancel even after a few minutes they charge you extra straight from your bank account. No time passes it's gone. Absolutely disgusting and they throw small print at you to get out of any refund. Don't touch with a barge pole! If I could put zero or a negative as a review I would

This service may only work if you live in a large city or densely populated area. For us that live outside the city, it is worthless and ridiculously expensive. I had only 2 matches relatively close to me, the rest were anywhere from 3 to 5 hours away. Just imagine, driving 10 hours to date someone. That's not dating, that's a vacation!
Further, no reasoning is accepted by this company, once you sign, you pay, no matter what. Forget cancellations, it doesn't matter if the product does not fit you or does not apply to your lifestyle.
Don't waste your money, find other alternatives or a more consumer-friendly service.

I have tried cancelling 2 times with E-harmony.ca. They refuse to give me a full refund. They responded the first time with ridiculous consumer suggestions like transferring my membership to a FAMILY MEMBER!. I want a refund... The telephone number is constantly busy and hangs up. I WANT a full refund... Why on earth am I getting US American profiles with the border closed with Canada? What does your stupid company not understand.?

Eharmony first off charges ridiculous high rates and when I signed up- it was a 4 month agreement but then I realized I was being scammed so I went to cancel my subscription and they had me apparently signed up for a year! On top of that, you can't get in touch with any service rep- all their phone numbers are disconnected! Not even emails! It's a hoax. There maybe 1 or 2 real people but a majority is outside search criteria which is not what I paid for. They don't filter members well.

Don't even bother signing up on this site. They don't have enough candidates for you to choose from as they've pre selected them based on the answers that you've provided when you signed up. The men on my queue were the type of men that I've swiped left on Tinder and Bumble. Those two sites are better and free. Between E. Harmony and Match.com I'd go with the later. This is an expensive site and not even worth my money. I want my money back!

I tried the service for a few days and didn't like it however was refused a refund and am now stuck with a one year membership. It's absolutely extraordinary that a company refuses to cancel the subscription when it doesn't cost them anything. The customer service promising commitments are not only misleading but they are false. Stay away from this site

Money grubbers! Fraudulent scam site. I joined http://J4Ldating.com a while ago and I had several dates before the second wave of lockdown. I cancelled my Eharmony account as soon as I had my first date through another site ( 4 months ago). But I'm still fighting to get my money back, and I don't think they will ever refund me. They use all kinds of tricky and deceptive rip off schemes, especially automatic renewals at a much increased rate. It's truly shocking and bold scam. Once you have given them your credit card details you are in trouble. So just stay away from these rascals! I hope my review can save someone from this outrageous scam.

I don't usually write bad reviews but I would not recommend this dating site! It really deserves NO STARS! There are few viable matches! Matches deleted often, leaving fewer choices. Few valid participants! Does not live up to its boasts! No refunds... period! STAY AWAY!

Please don't fall for their marketing scam. If you get on there you are hooked in for at least six months. What a waste of money. The only person who liked me was a 74 year old invalid and I am an attractive fit 68 year old woman who recently lost her husband. If they were legitimate they would refund your money, but they aren't!

Its expensive and something is wrong with the site. I thought it was me at first but I read a review and the same thing was happening to that person. No one even looks at my profile. And anybody who did try contact me was blocked saying they were reported for to eharmony for violating their rules. You cannot get a refund unless you die or are disabled. It is a total RIP off and there is no way to contact them.

Purchased the premium, see what it was like. Felt exactly like Tinder. I wanted to cancel within the three day grace period. Come to find out it's only applicable in about 4 states to receive a refund. $171 well wasted. With no help from the team you could easily feel that it's a MONEY SCAM. Just collecting every cent they can. Will never go back and will always recommend for people to stay clear of this terrible company.

E Harmony has the worst sign-up and cancellation policy they automatically renew your subscription and never send a reminder. When you sign up there is no option for a fixed term! I forgot to cancel less than a week and noticed on my visa, they will not refund my money and it was 578.34 for a year, a total rip-off. Outdated site, much better sites to try Bumble or Hinge or even Match. No one uses this site please don't use it.

This company has no morals and even if you cancel your account you will continue to get charged. I've made repeated requested to have my profile deleted and removed from the site, and they repeatedly ignore those requests and keep telling me to reply to the email if I would like to proceed with profile deletion. Every time I have made it clear, in no uncertain terms, I want my profile deleted, but they either won't or can't delete it. I don't know what to do!

I can't recommend that anyone sign up for this site. They have no ethics or morals, and just want your money.

I didn't care for eHarmony at all. The matches were extremely limited in my area. After a year of not using the service, my bank account news automatically charged with no reminder of the subscription renewal. EHarmony refused to reimburse me after several attempts since I don't use the app. They have no customer care number and you can only contact them via email or chat. I highly recommend to avoid eHarmony and simply use a free dating app. I've had much better luck.

It's a crack head business, absolute scam and rip off! They have taken to misleading their customers, using fake photos, bots, encouraging all kinds of scammers. There is no background check. Scammers are never banned. They have made several attempts to put unauthorized charges on my bank account. Cancelling your membership is a real challenge. So just avoid this site, it's not worth a minute of your time!

I cancelled my auto renewal shortly after I paid for this site, but it wasn't recognized nor did I get a confirmation letter of cancellation. They charged me two years in a row, which nothing was ever refunded. Do not pay for this site, it's UN-exciting anyway. Too much work put in and nothing gained. POF is a gold mine, comparing to eharmony!

I included part of my Eharmony receipt. I decided to sign up for this site instead of Elite Single because of their Religion Denomination functionality. It turned out, the website contains misleading information. The actual product doesn't have the functionality. They said it is no longer available. My advice, please contact their customer care for any product functionalities they have promised. The credit card company took a side with them so yes, don't think you can dispute your money. They are not accountable to deliver what their website promise about the product.