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    Fairy Season

Ratings On Other Platforms

Trustpilot
3.8 / 5
ResellerRatings
4.5 / 5
Corporate Values

Overview

Fairy Season has a consumer rating of 3.38 stars from 3,233 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Fairy Season most frequently mention good quality, online shopping and fast delivery.Fairy Season ranks 45th among Women's Clothing sites.

  • Service
    232
  • Value
    223
  • Shipping
    223
  • Returns
    200
  • Quality
    210

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.5%
Positive
358
Neutral
30
Negative
26
View ratings trends
205
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What reviewers want you to know

Positive highlights

  • Payment is easy and gift and coupon offers add up to a delightful online shopping experience.
  • All in all i am satisfied with the customer service and quality products they delivered.

Critical highlights

  • Cannot get any support from their customer service team.
  • They have Horrifice customer service and no phone number to call.
How would you rate Fairy Season?
Top Positive Review

“Petite is perfect length”

Eva K.
12/25/20

Absolutely stunning. The light pink sequins are the texture of little shells so that the dress has a sophisticated look with some bling silver sequins scattered throughout creating a subtle hombre effect. Perfect for my daughter's wedding. I had to have the hem taken up a little and altered the small train without completely removing it since I'm wearing flat sandals. Nice little panel insert at the train.

See positive reviews
Top Critical Review

“Junk! Spam! Do not give them your money”

Jennifer G.
12/11/20

I have ordered a few items from here and i received al junk, remade cloths. Long sleeve shirts with no cuffs, you can see the sleeves where cut back and then hemmed. An off the shoulder shirt was nothing near off the shoulders. Clothing sizes were off. A cut out shoulder sweater looks like it was ripped off. They are refusing to refund me my money and offering a discount on my next purchase. I will NEVER order from this scam website again!

See critical reviews

Reviews (3,233)

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Reviews that mention popular keywords

customer service (397) phone number (70) post office (30) shopping experience (35) quality products (34) credit card (66) business bureau (22) quality clothes (14) clothing store (11)
evak101
1 review
3 helpful votes
December 25th, 2020

Absolutely stunning. The light pink sequins are the texture of little shells so that the dress has a sophisticated look with some bling silver sequins scattered throughout creating a subtle hombre effect. Perfect for my daughter's wedding. I had to have the hem taken up a little and altered the small train without completely removing it since I'm wearing flat sandals. Nice little panel insert at the train.

vernas31
2 reviews
6 helpful votes
May 7th, 2021

I recommend this retailer, the pajama set I got was exactly as described and high quality for a good price. Shipping does take a few weeks if you live in the United States but it was still faster than other things I've ordered coming from China. It was presented well in a Chic Me branded thick zip bag and had a boutique tag attached. The pearl and heart applique are perfect and I love the grey leopard print! I would buy from this shop

jenniferm2535
1 review
1 helpful vote
December 27th, 2020

Love this dress, wore it to my parents anniversary meal. Quality is top, so comfortable to wear & very flattering as generous cut. Fabric is really good quality. I can't quite believe how gorgeous this is. It is VERY short so I will be using with leggings but it does look really nice with near legs and heels. It is comfortable, flattering, nice fabric, beautiful color. Exactly what you get on the picture... And for this price, an absolute bargain. I will buy another one in a different color.

Tip for consumers:
Perfect purchases need you to be cautious!

Products used:
Yidarton Womens Jumper Dress Knitted Dress Sweater Dress Elegant V-Neck Backless Long Sleeve Tunic Dress with Belt

molliecampbell.
2 reviews
0 helpful votes
April 3rd, 2022

Great! This is my first time ordering, It was easy and I really like how you have a detailed description on every item, which let's you know what is or isn't available immediately, and the prices are reasonable, love the payment options. Hopefully I will get my items in a reasonable amount of time without any interruptions, but I am aware of what we ALL are going through right now. With that being said, I do see myself ordering again in the near future

jenniferg1214
1 review
10 helpful votes
December 11th, 2020

I have ordered a few items from here and i received al junk, remade cloths. Long sleeve shirts with no cuffs, you can see the sleeves where cut back and then hemmed. An off the shoulder shirt was nothing near off the shoulders. Clothing sizes were off. A cut out shoulder sweater looks like it was ripped off. They are refusing to refund me my money and offering a discount on my next purchase. I will NEVER order from this scam website again!

imogenhudson.
2 reviews
0 helpful votes
February 17th, 2022

Easy, I read items run big on some reviews so I went with small for all of my items. They are very fitting, medium probably would have fit more comfortably. One outfit I gave to my daughter. I'm 5'2 and weigh 132lbs. I'm between a 2 and 4 which makes it difficult most ranges are from 0-2 and 4-6. So when I order the 4-6 items tend to be a bit too big on me. I either need to gain more weight or lose a little lol overall I really like the print, colors, material.

Tip for consumers:
great service

Products used:
dresses

alexandracarr.
2 reviews
0 helpful votes
April 3rd, 2022

It's very easy to move around in this site, which was nice because I could look at more things. There are too many cute things to buy, making it tuff to decide. I have spent hours just looking at everything. Every item has a great description of it. Everything is right there that you need to see, price, colors, what the product is made of, size, etc. There are some great sales too! There is something for everyone. I will definitely be shopping here again!

ivah7
1 review
0 helpful votes
December 29th, 2020

These are nice mid-heavyweight, warm and cozy- for me they are exactly what I want for kicking around the house sweats. Unlike modern joggers (even though these are listed as ‘joggers') or more form fitted sweatpants, they are really built for comfort. Run tru to size, very good quality and do not appear to shrink at all after washing. Waist band is wide and lays flat and has a drawstring. Very happy with them! Got the grey with oatmeal contrast.

Service
Value
Shipping
Returns
Quality
bethanylawrence.
2 reviews
0 helpful votes
April 3rd, 2022

The best customer service, extremely happy I made a clothing purchase online here and it was very easy to find what I was looking for. Very easy to use and navigate website. Delivery says 15 business days. It arrived in less than two weeks. Very professional packaging. The dress was even better than I imagined and of very good quality. I will definitely be back for more clothes. And I will definitely tell all my friends and family to dress up in 10/10 fashion!

helgaj4
1 review
0 helpful votes
December 31st, 2020

I bought three of these to pair with funky tights. They fit well without clinging in weird places, and are super lightweight but not see-through and won't show every single bra line. I lived in these at work over the winter because it felt like I was wearing pajamas. It's also nice - when paired with tights - to be able to sit criss cross applesauce because the skirt is roomier than it looks. Highly highly highly recommend.

Service
Value
Shipping
Returns
Quality
lolab95
2 reviews
0 helpful votes
January 9th, 2022

This swimsuit has just enough give that I feel like I can get into it easily, but also I feel secure wearing it and it smooths out my curves. Plus the fasteners on the back are easy to use. I've had swimsuits where the hook makes it impossible to take off, but the two on the top of this swimsuit are just easy enough to get off myself without me worrying it will come undone while I'm swimming. It's a really cute swimsuit and the material is nice.

Tip for consumers:
Amazing service.

Products used:
Swimsuit.

tiaburton.
2 reviews
0 helpful votes
April 3rd, 2022

Very good material for my new blouse, I had no problem with the sizes, even considering that they were not clothes for me, but for my sister as a gift. What you have to do is be guided by the indications of measurements according to size. And meter in hand, choose the right size, the design is very beautiful. Remarkably, the day arrived that indicated that it would arrive. A success without a doubt, it is already a reference store.

courtneybarrett.
2 reviews
0 helpful votes
March 23rd, 2022

I bought a dress here, I never got a tracking number or any postal information, I was able to contact the boutique via email and they were SO good that I would recommend them!
I received my delivery yesterday, and they sent me a message today saying it was delivered! I love that someone keeps track of inquiries and pays close attention to deliveries.
Amazing service! I'll be back for more!
The dress is perfect!

laurajackson.
3 reviews
0 helpful votes
March 23rd, 2022

I absolutely LOVE your clothing! First time shopping on your site. I am 5'0 smaller framed and well proportioned, except for that stubborn upper thigh area, so I try to 'hide' that flaw with either a swing dress, long shirt or an overlay which helps disguise that area when wearing tight fitting stretch jeans etc. Enjoyed my experience shopping with you!

ivanaj11
1 review
1 helpful vote
December 27th, 2020

This dress is amazing! Super soft and comfy, plus flattering! Not see-through. I bought a size medium in black, I measure, bust: 36", waist 32", hips 41", size medium in most tops, size 10 in pants. The dress is long, but it was okay so it touches the floor even when wearing heels, but I don't mind the length. The material is stretchy and cool to the touch, also super soft! I am extremely happy I bought it!

Service
Value
Shipping
Returns
Quality
beckym322
2 reviews
0 helpful votes
July 15th, 2021

I bought this especially to have when we go on our cruise, and I think I will really enjoy it. It's a one-size dress... it fits me nicely. I think it would fit at least 2 or 3 sizes larger, but if you're considerably smaller it might be a little over-whelming. The fabric is pretty thin (not sheer). With the volume of fabric I'm thinking (hoping:-) it will be fine after dark without a slip. It really is very pretty... will look great with just sandals.

albenb
1 review
1 helpful vote
October 2nd, 2020

I have made several purchases of clothes in this online clothing store. The online process was very easy to do! I have ordered several blouses and a sweater, I was very happy with all! Customer service handled my questions in a timely manner via email, even when I asked for too small an order, they responded quickly and helped me get the correct size. I like to track shipments, you know exactly when they will arrive!

mahnoorf2
1 review
3 helpful votes
September 29th, 2020

I got fall and Christmas tops from fairy season. Loving all the things. They're exactly as pictured and of course great quality!

demis25
2 reviews
0 helpful votes
August 4th, 2021

So... I got to say I love the dress. I weight 160 pounds 5'5" usually wear 8-10 for dresses and got me a large size and fitted me a little loose Probably medium would've been better. Material is OK. The dress has several stains but I will keep it just because I like it. It was above and beyond my expectations. So happy I got this. I received many compliments when I wore it out. Looks great with the perfect heel.

kellyh757
1 review
0 helpful votes
January 6th, 2021

They offer adorable clothes for men, women and children that are absolutely adorable and extremely affordable! This site is definitely best for online shopping. This is a very quality company. The website and app are both easy to use and customize for your personal sizes. It's fun too because there is always something new to browse. Plus buying consignment is an easy way to help the environment. I love Fairy Season!

silkej
1 review
1 helpful vote
December 27th, 2020

I am 5'4,125-130lbs and I bought a small. It fit just as expected, and swept the floor just a bit standing barefoot. I ended up wearing about a 3'1/2 heel with it, lifting it about an inch off the ground. I wore it to a Corporate Christmas party with an embellished belt and it was just lovely. I regret not saving the money and only dress it up with a more glamorous necklace and no belt. Either way, great budget dress that is perfect for an evening fall/winter party.

skyelloyd.
3 reviews
1 helpful vote
March 23rd, 2022

Yes, this boutique has always delivered amazing results with the products I have purchased on the site. Everything is of exceptional quality for an incredibly affordable price that you simply don't get with most other online stores I've come across. I always buy again for their incredible range of products, high quality materials and low prices. Plus, they are reliable with shipping and send a tracking code to keep track of when your items will arrive.

imogenhamilton.
2 reviews
0 helpful votes
February 18th, 2022

The clothing looks beautiful. Abundance of style and choice. Very feminine. I read the reviews and decided to take a chance. If the items indeed are of good quality, and as beautiful as they look on your site, you will have a loyal customer. I am a nurse, no one I know has shopped on your site as of yet. So, you just might get some new clientele depending on results. Am looking forward to delivery.

nikkip82
3 reviews
1 helpful vote
September 30th, 2020

I really love this Fairy season website. The staff members are always making sure your comfortable, they help you with choosing a dress, and give you advise on which dress is more accurate for you occasion.
It has many beautiful dresses as well as their customer service is supportive too. I strongly recommend Fairy season
Check out their website to see awesome offers"

peterk770
1 review
4 helpful votes
October 20th, 2020

Hi there, If I talk about casual outfit T-Shirt tees is one of the best outfit which gives me a funky look. I was excited when I have seen the gray. T-shirt tees on Fairy Season I was tempted to get it at the same time. Fortunately I placed my order they didn't make me wait. I am happy for their services. Thank you for the beautiful product. Anyone recommended but read the terms and condition carefully.

Q&A (202)

Answer:

I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.

By Amy M.
See more answers (15)
Answer:

If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.

By Carole V.
See more answers (9)
Answer:

You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.

By Laurie L.
See more answers (4)
Answer:

I had ordered back in October and never received so I emailed I. November 11 only to be told I would recieve my items that week... i have yet to receive any of the items I ordered and they wont even reslond to my emails anymore.

By Dawn F.
See more answers (4)
Answer:

They run super small. I ordered a XL and when I received it, it fit like a Small

By Marissa J.
See more answers (2)
Answer:

It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.

By Shannon S.
Answer:

No. I ordered 2 pair, one is a "medium" & its HUGE and will likely bust at the seems its so cheaply made. The other was supposed to be black leggings, but they have a skirt on them :/

By Shannon S.
See more answers (3)
Answer:

Mine took much longer. I wouldn't bet on it. FYI. Quality and sizing of items are terrible. No returns.

By Kim H.
See more answers (2)

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Fairyseason F.
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3,226 reviews
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