If I could give zero or negative stars I would. Please spend your $ elsewhere. This company Is a scam. I bought four tops off of this website, not one of them looked anything like the picture the material was awful. I tried to return the items within the 14 day window and they wanted to reimburse me FAR less than what I paid. I tried contacting the company relentlessly with no response. I'm even trying to dispute the purchase with my credit card company.

After ordering a dress three & half weeks before my daughter's wedding it arrived 2 weeks after her wedding. When I clicked on My Orders it said I hadn't ordered anything yet even though I have 60 points in my account. They only allow a "live chat" on preorders & not post orders. No ph# for customer service & no order # I could do find so I'm stuck with a dress I no longer need! Frustrating on how much time all of this took which produced nothing!

Bought 2 items of closing on July 31st, 2021. Neither the fabric nor the size were of quality and as described. I returned them (US warehouse adress) at my own expense and I keep sending emails asking for my refund. They simply ignore me. TOTAL LOSS. When it is too good to be true, it is. Floryday is one these Chinese companies attracting customers with great prices for which you receive pieces of crap. You never get your refund!

I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.

It isn't worth your aggravation. Ordered dresses and they never arrived. After 2 weeks of waiting and having to reach I was informed one dress was out of stock, received a refund, but the other items never showed up. The tracking info still shows the remaining items at the facility, saying the order is complete. Ended up having to request a full refund & will never order from them again. If you don't have what customers need then you need to close your business.

Finally got credit for returned purchases. Starting to think a little better of this company. Last return I had which was less than 3 days ago, I was told not to send it back but was still given credit.

I implore anyone considering buying from this company to not waste your money. The clothes are not as described, clothes described as cotton or linen are viscose. Badly cut, nothing like the advertised image - it's an utter disgrace and scam. It is extremely difficult to get your money back and even if you can they take off a load for postage. This is a cynical scam and I intend to contact trading standards about their their misleading and false claims. DO NOT BUY.

I ordered a couple shirts today and a couple hours later had to cancel. Only then did I see these reviews. So we will see if the money gets promptly returned to my account. If it does I'll change my rating and place my order again. Will follow up.

Stay away from this outfit... cheap all around. I ordered 5 items which took over 6 weeks to arrive. Tracking stopped after awhile and any attempt to reach the company was futile... what they call 'chat' is 3 more websites which tell you nothing. Email requests were answered with form emails which said the same thing each time. Poor quality! I returned all of the items and was charged $30 for the original shipping cost. I paid $20 to return the items so it cost me $50 learn this lesson... stay away from Floryday!

Recieved my clothes and returned due to poor quality and looking nothing like the pictures. Still waiting for refund 4 weeks later They say due to "system maintenance " their refund system is down! They offer alternatives but I would not buy again. What a con. Avoid at all costs!

Ordered 2 items 1 day apart on June 23rd, received one July 6th and now waiting for shipping address to return for a refund since July 7th.
Second item has been sitting in Memphis for over 8 business days now, called Fed Ex they told me it is LOST.
Wrote back to this company and all I get is their generic replies. Nobody is reading my messages.
I purchased their insurance for. 99 let's see what good that is.

EDITING TO ADD: Floryday contacted me almost within the day that I submitted this review for a full refund for both dresses ( one I have and have yet to return -no address sent yet -and the other which never arrived.) I feel I left an honest review and do not see why I would remove it. I do THANK Floryday for it's prompt refund but only because I posted in this forum does not erase their previous actions. Please be aware that you are ordering from Hong Kong and shipments do take longer than usual and in my case never arrived even though I still see in my account at the Memphis, TN facility.

After initial problems Im pleased to report that the company responded To me immediately with a refund

I'm sorry to write again, but I'm so upset with my recent chats with this company (no phone number). I wish I had read the other reviews before I ordered from them. My last response from their chat customer service was, "we respect your opinion". Not a good enough response.

I ordered 6 pairs of shoes online on 3 April - received after 8 weeks. Only 1 pair fitted. 2 were too big, 1 was too small and 1 was damaged. Return policy impossible to understand, and no contact email or telephone number. Returned by recorded delivery to sender address on box. Received, but no acknowledgement.
They look good value, but customer service in extremely poor.

I received my order and I was not happy with it. I tried to follow online directions and it just keeps telling me I do not have an order even though I am providing the order number. The website sends you around and around. Does not let me contact by email and provides no phone number. I have been trying to this for 2 hours and am no closer to a resolution. I will not order from this company again and will probably not get my refund.

Here's an update on my experience with Floryday. Guess what, still no refund! I recommend to everyone not to buy ANYTHING from this crooked, scumbag of a company. The quality of their clothing is shocking, their delivery time is months and they NEVER give refunds, even though they send you false bank transfer records. They're hoping you'll just go away and keep your
Money. They are thieves!

My items were shipped from China, and were slow to arrive. They were poor quality - shapeless styles and low quality material. The returns website and chat "help" rerouted me back again and again to the same form which could not be submitted. Apparently they do not accept returns in actuality. Why else would I get this hopeless run-around? I will be donating my unusable items with tags still on to charity and hope this review will caution others away from this business.

I placed an order with Floryday and then read the reviews! After reading about the poor quality of the items I attempted to cancel but was too late. I was very skeptical when I opened the package. However, I was surprised to see the quality of the items was better than I anticipated! Granted the items look better in the pictures but that's pretty typical. I am very pleased with my purchase. Shipping was very timely also!

First problem: I ordered two dresses on 5/17 and received 7/23/20! I needed the dresses by 6/25. I never got an email stating the date of delivery. My card was charged on 5/18.

Second problem: Their website LIES about returns to warehouses all over the world. They only have one in CHINA! You will have to pay international mailing charges to return any items. The cost to return it to China was more than the cost of the two dresses.

Third problem: material is cheap and flimsy.

Order arrived shapeless and creased so had to return it even thou as said free returns they charged me £3. Customer live chat Gonzalo could not care less and sated I was wrong as I didn't look into it more closely. I will never use this site again and I suggest no one else does either

This company has never heard of consumer protection and appears to be violating a number of laws, including deceptive advertising. Their website is impossible to navigate and I am unable to get a refund, or chat or talk with a representative about a refund. I ordered a dress that appeared cute in the catalogue, but arrived in an absolutely ridiculous size - not sure it would fit anyone. Company mass produces clothing from another country and rips off American consumers.

Ordered clothes from Floryday, been trying to return for two days, no response from emails ( 3 sent), been trying to own load returns label for 48 hours... still not downloading!
How am I suppose to return my items within 7 days if I have already spent two days trying to get hold of the company.
I even tried the CHAT icon, only to be told... we don't deal with returns and cut me of... so annoying.
Please, please can anyone help me... the service so far is horrendous!

It should not take over 30 days to receive product. Especially if the promised date of delivery is December 23. I ordered three items on December 3, in hopes of receiving them by Dec. 23. I emailed customer service and I get a general reply indicating that they are still putting the order together, what? How many days does it take to put an order together. If you do not have the product then it should indicate 'out of stock". Here it is Decemberr16 And still no product.
I would not recommend this company unless you can wait over a month for your clothes. Don't waste your money!