• Bookmark

    Focalprice

Ratings On Other Platforms

Trustpilot
1.3 / 5
ResellerRatings
4.2 / 5
Corporate Values

Overview

Focalprice has a consumer rating of 3.41 stars from 253 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Focalprice most frequently mention free shipping, excellent products and fast delivery.Focalprice ranks 34th among Discount Shopping sites.

View ratings trends
See all photos

What reviewers want you to know

Positive highlights

  • Delivery is good, and the customer service is very kind.

Critical highlights

No critical highlights yet

How would you rate Focalprice?
Top Positive Review

“Excellent Customer Service/Variety”

Electorials E.
11/21/17

If you contact them, they will reply to you instantly, most of the time same day and they have a good live chat service. They have a massive variety of items in their store and they offer attractive prices from phones, to charges to garden supplies to whatever you need. They have so many discounts and reduced prices for anyone to shop. Excellent overall! -Electorials

See positive reviews
Top Critical Review

“Bad experience”

Pepe B.
1/10/18

Really bad experience, they took my money and dont sent me anything, I dont recommend that store, there are better sites to buy.

See critical reviews

Reviews (253)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (26)
electorialse
1 review
0 helpful votes
November 21st, 2017

If you contact them, they will reply to you instantly, most of the time same day and they have a good live chat service. They have a massive variety of items in their store and they offer attractive prices from phones, to charges to garden supplies to whatever you need. They have so many discounts and reduced prices for anyone to shop. Excellent overall!

-Electorials

aymenk5
1 review
12 helpful votes
November 18th, 2017

I highly recommend you buying from FocalPrice because of many reasons, it's 100 % trustworthy site and what i mean by that FocalPrice guarantee you a delivery with no problems and also it's a site where you will find everything you search for, every product you are looking for and with a excellent quality and without any delivery problem and more of other benefits, it's like one the best shopping site ever!

achrafb
1 review
10 helpful votes
December 12th, 2017

Site FocalPrice is a great site where excellent products of high quality in the world of various categories ( Electronics, Accessories, Games, Clothing,... and many of the purposes) provide high services that facilitate shopping, which drives them to achieve many sales by people because of its excellent quality.
Thanks FocalPrice

chanichac
1 review
1 helpful vote
August 3rd, 2017

Focalprice is one of the confident site and also good customer service. I really enjoy buying in this site it s offer you:
Good experience
Low prices
Easy and convenient purchase
Fast and free shipping
Good qualitys
Products same as pictures
Quick and excellent service
Any problems

I realy advice you guys to use and try it

Service
Value
Shipping
Returns
Quality
pepeb2
1 review
2 helpful votes
January 10th, 2018

Really bad experience, they took my money and dont sent me anything, I dont recommend that store, there are better sites to buy.

ayoubr5
1 review
7 helpful votes
September 26th, 2017

I am very satisfied with FocalPrice.
They have a very efficient "customer relations" service, they answer very quickly, they give you advices and instructions, and they fix any problems.
If you want "speed and efficiency" it is at FocalPrice that you have to give your confidence.
They are very respectful towards customers who believe on them.

Tip for consumers:
Be a loyal costumer and you will get a lot of rewards

Service
Value
Shipping
Returns
Quality
zahera2
1 review
1 helpful vote
November 21st, 2017

Really i recommend anyone to buy from this great website which i don't have real word to describe his awesome services. Minimum i can say that's so amazing.

angeliaz1
1 review
9 helpful votes
July 27th, 2017

I am pleased that I work with the Focalprice store. All the issues that arise are resolved very quickly. The store values its customers and always goes to meet their wishes. And mistakes that are inevitable, with such a volume of work are corrected instantly. The support service is responsive and friendly."

Service
Value
Shipping
Returns
Quality
abderrahimb2
1 review
0 helpful votes
January 17th, 2018

I love this company and i have the honor to have a partnership with this company really amazing website shopping

younesa6
1 review
0 helpful votes
November 21st, 2017

Site FocalPrice is a site rich in excellent products of high quality of the world of various varieties (clothing, electronics, games, accessories... and many) has a lot of sales by people because of its excellent quality.
Thank you FocalPrice.

mohameda101
1 review
12 helpful votes
August 26th, 2017

It was a decent involvement with this site even the huge separation amongst china and Moroccco; in light of the fact that I'm Moroccan however it doesn't make a difference I get my products with no issue in my perspective this site is a decent decision thank you to such an extent

abdr
1 review
0 helpful votes
October 3rd, 2017

After the site sent the product.
I was surprised by the quality of the product.
The product was very good.
From now on I admire this terrible site

anase5
1 review
1 helpful vote
July 28th, 2017

You can find good equipment at low prices. Service is quick and excellent.
Even when there is a problem with an ordered item, customer services are quick to respond and replace or refund if necessary

Service
Value
Shipping
Returns
Quality
fernandor28
1 review
3 helpful votes
January 10th, 2018

They show many offers they never send you. I have purchased a mobile phone with a great disccount, i paid it and then, pending of shipping status, the cancel it by the face.

Many problems to contact them, and to return my money.

Avoid Focalprice. They are a pain in the ass.

Best wishes

ayouba8
1 review
5 helpful votes
August 2nd, 2017

With this company you will be 100% satisfied. First of all because prices are so low, and more than that is the costumer service is so good they answer about the questions fast and they make you solve all your propblems. I really advice people to buy products from this company.

zoeh18
1 review
0 helpful votes
July 31st, 2017

I still believe Focalprice as always.
At least, I am very satisfied with their service attitude.
There is no doubt about this.
So I will always order products at Focalprice.
And my clients are very fond of me ordered.
Thank...

noraa23
1 review
7 helpful votes
October 2nd, 2017

I am delighted with this site we find everything at least cost! I regularly buy accessories (jewelry, bracelets,...) and clothes. You have to look at the reviews and find out about the sizes but the sellers are accomodating.

anassf
1 review
0 helpful votes
November 1st, 2017

I am very happy with this site and everything is available at least cost! I always buy (clothes, electronic devices...) and clothing. You have to con

ahmedi11
1 review
1 helpful vote
November 14th, 2017

I am very happy with this site it has the best products and the price is very suitable and did not encounter problems during delivery Thank you very much

saulh30
1 review
6 helpful votes
October 23rd, 2017

I used this website many times and it never let me down. Shipping service is on point and products are in great condition always, customer service is awesome, and the greatest thing about it is the prices.

chelsevenh
1 review
1 helpful vote
September 28th, 2017

Searching for good service, good prices and high quality. You can visit FOCALPRICE and it provides you with everything you are looking for.

mohamedf13
1 review
2 helpful votes
September 29th, 2017

Focalprice is one of the best sites in the world in terms of professionalism and is my favorite site

adrianv12
1 review
2 helpful votes
January 10th, 2018

The make offers and 2 days after the payment the mark the order as invalid. They didn't read the messages in the website.

wendyt33
1 review
12 helpful votes
May 17th, 2016

I first placed the original order on Feb 27 and received the parcel on Apr 5. I immediately reported missing dolls (only received one instead of 13). After repeated communications, seller promised to resend 13 items on April 11. On May 13, parcel arrived but found again only one item inside. Apparently this company is trying to cheat me by sending one item each time. They are so unprofessional and dishonest! They are just wasting my time, efforts and money! I have no confidence to buy on line with this company any more!

nicolasp4
2 reviews
11 helpful votes
July 30th, 2015

I've now made 9 purchases at Banggood and everything is always perfect: no shipping fees or very low, quite fast delivery, large product catalog etc... etc... I'd like to tell a very big thank you to the customer service who is always answering very quickly, and always find a solution to any problem.

A must for all your purchases

Service
Value
Shipping
Returns
Quality

Q&A (3)

Answer:

I bought two cell phones from them that were both lemons and never worked from day one. I jumped thru hoops but could not get any satisfaction from them. For me they are a ripoff, willing to lose future customers...

By jean t.
See more answers (2)

Can’t see your question? Ask to get answers from the Focalprice staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

Best China electronics products free shipping: 50,000+ electronics products made in China, including tablet pc, apple iphone accessoires, smart phones, car accessories, etc. at our china electronics online shopping store with high value and best price...

How do I know I can trust these reviews about Focalprice?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.4
219 reviews
Have a question about Focalprice?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business

Related articles and tips

6 Prom Dress Disasters

Prom season is here, and you deserve to look and feel amazing for your big party! Whether you are attending prom for the first... read more