I chose HostGator because we used at work and it was fine. However, for a non-website professional, this system is NOT dummy proof so I will call the help desk again tomorrow. Totally frustrated with this whole thing. After posting this initial review, the customer satisfaction team reached out to me and they where absolutely wonderful. Superb customer service and for this non-website professional, I did publish my website with their help. Thanks a lot.

I was able to build my site, which has many photos, corresponding dialogue and a store with a shopping cart easily and quickly. I love the drag and drop feature and the flexible page structure. I changed font sizes easily and I'm very happy with how easily it was to publish and to modify the site. I am featuring the books I have written and my nature photographs and poetry.

I haven't had any problems with hostgator yet, well yes I have had some minor ones, but as I said, they were minor and I easily solved them by myself or with the help of the customer support.
The reason why I can't give them 5 stars, is because Hostgator hosting plans are very expensive, I got a good deal for 2 years, but I don't know If after the 2 years I'll still be using their hosting

I can state this without any hesitation - HG has performed well above my expectations. Possibly the only other company who has come close to their excellent service is InMotionHosting - but you will pay through the nose to use their service. I have a cloud based service and paid $400 for 3 years. The amount of amenities, service, reliability HG provides is remarkable - impressive.

I would like to leave feedback to hostgator that any interactions that i have had with the customer service Team has always been well handled and dealt with the same day.The hostgator team as far as i am concerned have always been helpful and quick to respond. Would i recommend hostgator for your website hosting... Yes i would.

oozetech.com Many Thanks for your team excellence.

It offers best options for professional developers like me. I am giving 4 stars because i cannot change/update my mobile phone number in billing information profile.

I am a loyal customer to hostgator for more than 10 years. Everything is fine. High technology. Great customer service.
What i really recommend for them, is to review the prices some how it need to be reduced for a loyal customers like me
Thank you guys

Hostgator has exceeded all my expectations as a website hosting provider. Their service is always up, quick, and responsive. The app is easy to use and the plugins and additional services Hostgator provides meet all my website needs. I've used this service for over seven years with no issues. It is also very affordable and offers several different plans to meet my needs as they change. Happy customer!

I was going through a guide to building a website from college info geek creator Thomas J Frank and he had a discount for Hostgator in his instructions. Also, when I did an internet search myself on Hostgator rankings it had some good reviews compared to a few other hosts. I was pretty excited about getting my website going and didn't want to lose my nerve so I bought it pretty quickly.

I looked for an economical way to get started with a webpage that allows people to see services that I offer including:
1.3D Printing
2.3D Modeling
3. Writing Services - both technical and fiction
4. And Engineering Services
5. Also I may use this as a place to showcase new inventions - pending details on IP Protection.
Hostgator seemed like a good fit for all this

Tyler Moore did convince me to choose HostGator with his discount he offered on his youtube channel. But, until now, I think the platform is so well organized and easy to use. I will probably upgrade my hosting soon if I get more clients. Thank you very much

Extremely bad and irresponsible scam company that can give me a miserable refund for more than 2 months. Have extremely illiterate customer support who make a lot of mistakes during our infinite conversation where I tried to get my refund. All of customer support agents are from India with a really bad quality of communication.

Never trust this company!

I found HostGator through a blog by simply hatch, I had seen ads for you on other blogs to and everyone seemed super happy. I can now say that the customer service I received today, after a few issues which were entirely my own doing, was excellent, really helpful and quick to get back to me. Simple site to use just as everyone said it was.

Day 3, of support request from my Dedicated Managed Server Support. I am informed that that "Admin" will get back to me. Since I can't do any business with many unhappy customers I might as well give a day by day update to help other not to signup with HostGator. They are not what they once were. Their service has nearly grinded to a halt and has become a "door stop" to any sort of stable ecommerce. They say a picture says a thousand words... see attachment.

It the best... can't be beaten on any offering. Totally in awe of how a business can be so well run. Thanks

Best price for the upfront cost. I have used Hostgator pages for web education for years. I was however disappointed to find I had to manually install SSL as I have asked others and they didn't have the problems I did with this process even though it looked super simple in Wordpress. Email didn't immediately work and I still can't use the default client in windows to log into my mail even using the very specific email instruction and videos that look so easy. Honestly considering a refund so far.

Good reviews from affiliates, partners and YouTube.
Almost instant phone support, tech guy Jerome super nice, polite and friendly very professional, knowledgeable solved my issue right away!
So far very happy,. THANK YOU JEROME

You have very knowledgeable support personnel, and they always us resolve issues. The package we have is a great deal!

I had a good experience. Your tech support was able to find the issue and help me to resolve it.

In a market segment that's plagued with subpar customer support and service, HostGator offers live chat or telephone support 24 hours a day / 7 days a week.

If your issue requires more in-depth, technical support, your request will be escalated to the proper support staff.

I'm going on 15 years with HostGator and can say that any issues that have occurred during my hosting relationship with them have been ultimately resolved and generally resolved in an expedient manner.

Any company can provide you bandwidth and a hosting platform but it takes great customer service to make the relationship last!

So far they are brilliant. I have been able to perform my web opt with their furnished platform as a hosting and domain provider. Good wishes to them.

I bought a domain name and a hosting plan from Hostgator. Though it is not my usual area of expertise, I am trying to build up my website. At some point Ihad difficulties and Hostgator support team was up to the task in supporting me to resolve the issues. One of my main issues was a registral mistake I amde at the beginning but this was solved after escalating my issue to admins. Thank you Hostgator.

I'm satisfied with the service I got. Support guys are very nice and solve my doubts easily. CPanel is useful.