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    Joy Shoetique

Ratings On Other Platforms

Trustpilot
3.9 / 5
Reviews.io
4.8 / 5
Corporate Values

Overview

Joy Shoetique has a consumer rating of 4.42 stars from 1,175 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Joy Shoetique most frequently mention customer service, good quality and shopping experience.Joy Shoetique ranks 15th among Shoes sites.

  • Value
    44
  • Shipping
    44
  • Quality
    66

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 82.5%
Positive
132
Neutral
18
Negative
10
View ratings trends
62
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What reviewers want you to know

Positive highlights

  • A superior product and good customer service makes this an easy review.

Critical highlights

No critical highlights yet

How would you rate Joy Shoetique?
Top Positive Review

“LOVE IT”

Louise R.
5/1/20

Was honestly very very sceptical from buying from this place so I found a heap of girls on Instagram that had purchased and they said it's all good so I finally gained the courage to order and honestly I was scared but I'm so glad I did. I only order one thing in case it was a scam but it arrive today and the quality and sizing is perfect! I absolutely adore the dress so much and I can't wait to get our again and wear it!

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Top Critical Review

“This site posts fake positive reviews!”

Michaela S.
8/25/20

I should've known not to order from this site when I saw it wasn't in the U.S. but instead in some warehouse in China?! The quality of your clothes is not worth the full price you charge they sell the same items on AliExpress for half the price. Refund your customers! My package had a missing item that I was not notified about. Bad business is bad business spam and scam your way up to 4-5 stars all you want the truth will always unveil.

See critical reviews

Reviews (1,175)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (52)
haithama36
1 review
0 helpful votes
February 16th, 2022

I ordered 6 shirts from teechip. They arrived earlier than expected and were in excellent shape. Made with premium fabric, they were very comfortable to wear. Plus the printed designs looked amazing andThis is the best I have come across in years, so amazing indeed. I therefore highly recommend it for every one.

Tip for consumers:
We've always had great feedback about the product and are really glad to hear that you're happy with it!

Products used:
the shoes

Service
Value
Shipping
Returns
Quality
louiser114
1 review
14 helpful votes
May 1st, 2020

Was honestly very very sceptical from buying from this place so I found a heap of girls on Instagram that had purchased and they said it's all good so I finally gained the courage to order and honestly I was scared but I'm so glad I did. I only order one thing in case it was a scam but it arrive today and the quality and sizing is perfect! I absolutely adore the dress so much and I can't wait to get our again and wear it!

fionas59
1 review
15 helpful votes
April 30th, 2020

Excellent. The team at this boutique was fast and friendly from start to finish, the shopping experience was very good, which surprised me. I would recommend them to anyone looking for a very nice embroidered dress design, whether for work, gifts or vacations.

carolel155
2 reviews
0 helpful votes
February 9th, 2022
Verified purchase

Crop tops im 53 years old and need longer tops you can see the bottoms well cause they are always in pants

Reason I chose this product:

Loked the looks

* Joy Shoetique attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
brittneyp14
3 reviews
12 helpful votes
December 19th, 2019

Looks exactly like the picture though they ran just a tad bit small. I'd definitely buys again just in a bigger size, This isn't my first time to buying on joyshoetique, and definitely not the last. Also, joyshoetique has great customer support, they are very efficient and they will help you to solve your problem in no time. I ordered M for a bit of a looser feel, not a fan of tight lines. I highly recommend!

bettinac13
4 reviews
0 helpful votes
January 28th, 2022

Just adore my shoes, what a leather! OMG! Thank you for creating such perfect boots. So warm, so beautiful!

kendylm2
1 review
0 helpful votes
September 5th, 2020
Verified site experience

The shipping is long time. A lot of times, I am contacted after my order that they are out of items I ordered and am asked to replaced with another item, which I still haven't received some replacements. The clothes and shoes come 80% good quality. Some items I have to alter, some shoes aren't as great quality, but the clothes are cute and the shoes are cute when they come in good quality. Still waiting on my replacement items. Over 3 months

Reason I chose this business:

The clothes and shoes are unique And cute and I like that, when they do come and are good quality. And when they don’t run out after my order.

michaels5078
1 review
0 helpful votes
October 4th, 2020
Verified site experience

I did some awesome retail therapy shopping for my Birthday! Such great selections of clothes but I love the shoes! Thank you!

Reason I chose this business:

I’ve heard of other people shopping with you guys so I needed to see what you guys were about! Super excited to get my stuff!

nicoleb34
2 reviews
1 helpful vote
November 15th, 2021
Verified site experience

Easy navigation, wonderful payment options! I really hope shipping is fast! I need that Christmas romper ASAP for my photoshoot!

Reason I chose this business:

I Google image searched this outfit because originally I bought it on Wish but they just refunded me due to selling out. Then I saw this one with open back was even better! I really hope it gets here fast! I have a photoshoot soon!

lornaw36
1 review
0 helpful votes
September 11th, 2020
Verified site experience

It was great, except I didn't understand why you asked me to measure my foot but provided no conversion from the measurement to a size.

Reason I chose this business:

Style and price were right.

ilyak25
3 reviews
0 helpful votes
November 27th, 2021

I like buying shoes, because I believe that shoes reflect who you are. Your identity is pointed by the shoes you wear. Of course, it's sometimes can be very difficult to choose the pair of shoes to your whole outfit, however if you like this process, you will be very happy I guess. I have decided to acquire some new shoes in this store, because it seemed to me pretty attractive. Well, everybody should know that if they need a new pair and they're lazy to go to the supermarket or mall, they can easily apply to this company, because conditions are pretty enticing here.

elizabethb1640
1 review
0 helpful votes
June 17th, 2021
Verified site experience

I tried to order the black dress as well but it didn't allow me. So l had to do a separate order and get charged two delivery fees.

* Joy Shoetique attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

nancyr1261
1 review
0 helpful votes
July 24th, 2021
Verified site experience

You have Beautiful items this would be my first time ordering. Looking forward to receiving and enjoying my merchandise soon.

Reason I chose this business:

Looking online for styles and ran across this app.

jenniferh1667
1 review
7 helpful votes
July 31st, 2020
Verified site experience

Everything I have ordered so far has fit perfect and well made! Just takes along time to get your shipments ;)

thomeaa
1 review
1 helpful vote
September 6th, 2020
Verified site experience

The offer showed 30% off but I was only given $1.20 off a $13.97 total. False advertising. The discount should have Ben $4.19

helenp639
1 review
0 helpful votes
July 20th, 2021
Verified site experience

I like paying with paypal as u can get yr money refunded, as it s not easy shopping on line

Reason I chose this business:

Like the shoe

xxxx20
1 review
0 helpful votes
February 5th, 2021
Verified purchase

It is silly that you deal with China, while this is completely unclear from the start

Reason I chose this business:

Because the shoes look hot

Reason I chose this product:

Because the shoes look hot

Value
Shipping
Quality
maureenr146
1 review
0 helpful votes
December 2nd, 2020
Verified site experience

Was disappointed in the shipping chg. Would appreciate an option as to kind of delivery, I thought you'd like to know., otherwise easy to order the items. Thank you

tonyac180
1 review
0 helpful votes
May 4th, 2021
Verified site experience

Love all my items I just ordered, hopefully the items look as the pic look and if not still cute, nice and wearable because do not like sending merchandise back. Hoping I can fit everything also. We shall see.

Reason I chose this business:

Had ordered my daughter like 7-9 pairs of shoes and wanted some thing for myself and "LOVED" what I was seeing.

tinaw365
1 review
0 helpful votes
November 10th, 2020
Verified site experience

Very well n fast it would be even better if the shoes came before the 18th when I take my trip

Reason I chose this business:

Just love sneakers

estherr70
1 review
0 helpful votes
September 15th, 2020
Verified site experience

This is the first time buy in this store.
So far, everything look good.
Let wait until I recevid my product.
Only the shipping it takes too long.

thelmas37
1 review
0 helpful votes
September 8th, 2020
Verified site experience

It was easy to order. O hope it goes around not behind the head. Thanks!

Reason I chose this business:

I liked it because it said blessed which I truly believe I am.

barib11
1 review
0 helpful votes
November 17th, 2021
Verified site experience

Easy to purchase and customer service was excellent I couldn't find an item and they helped me immediately.

jenniferb1653
1 review
7 helpful votes
July 23rd, 2020
Verified site experience

Love the variety of clothes so many things to choose from. Love this website. Xx

Reason I chose this business:

So many gorgeous pieces. X

jaclynr32
1 review
8 helpful votes
July 26th, 2020
Verified site experience

4/5 because i haven't received my item yet to confirm it looks as it appears/quality is good. Easy site to use and lots of variety.

Q&A (15)

Answer:

It's very convenient to find contact information on the homepage, or Facebook and Instagram.

By Callla P.
See more answers (3)
Answer:

One month! It takes 28 days minimum, possibly a week dinner if paid extra for express shipping. Still, the fastest you will receive order is 3 weeks

By Oana A.
See more answers (2)
Answer:

10 days. Faster than i used to buy on other website

By Andy S.
See more answers (2)
Answer:

I bought my favorite shoes on it. They are very nice!

By Jonna L.
See more answers (2)
Answer:

About 10 days, I do not wait too long. I think if you cannot wait too long, you can choose pay the express shipping, But I used the normal shipping and it does not come to me late.

By Nancy W.
See more answers (2)
Answer:

You will probably never get them. I also ordered shoes (over two months ago). The shoes never arrived.

By Carissa G.
Answer:

They may never arrive. Do not take the risk. I ordered shoes over two months ago. The package was never delivered to the postal office.

By Carissa G.
Answer:

Go way up. Bought a large and it could fit a tiny 6 year old

By Claire L.

Can’t see your question? Ask to get answers from the Joy Shoetique staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Products (702)

Lace Hem Outdoors Breathable Face Mask
Lace Hem Outdoors Breathable Face Mask
5 reviews

I liked my friends.

Toe Ring Flower Design Flat Sandals
Toe Ring Flower Design Flat Sandals
3 reviews

I love flowers.

Letter Pattern Bling Rhinestone Face Mask
Letter Pattern Bling Rhinestone Face Mask
3 reviews

Pretty and price is right.

Snakeskin Star Design Lace-Up Sneakers
Snakeskin Star Design Lace-Up Sneakers
3 reviews

They are very nice

Colorblock Crochet Lace Lingerie Set
Colorblock Crochet Lace Lingerie Set
2 reviews

Love the color and the design. A combination made in heaven. Daydreaming to see in my love one.

Plain Lace-Up Oxford Shoes
Plain Lace-Up Oxford Shoes
2 reviews

SO CUTE

Animal Mouth Print Breathable Face Mask
Animal Mouth Print Breathable Face Mask
2 reviews

To wear to Richmond Tigers AFL football matches.

Crochet Lace Insert Tassel Backless Cover Up Dress
Crochet Lace Insert Tassel Backless Cover Up Dress
2 reviews

Also great for the beach and just about any where!

Hollow Out Breathable Bling Rhinestone Face Mask
Hollow Out Breathable Bling Rhinestone Face Mask
2 reviews

I had already purchased and received a similar black bling rhinestone face mask. It is more beautiful than I could ever have imagined.

See more products

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About the business

Company Representative

chengc1
ChicME O.
Typically responds within 18 hours

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