• Bookmark

    June Bridals

Ratings On Other Platforms

Trustpilot
2.5 / 5
Corporate Values

Overview

June Bridals has a consumer rating of 3.84 stars from 428 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with June Bridals most frequently mention wedding dress, customer service and high quality.June Bridals ranks 14th among Wedding Dresses sites.

  • Service
    46
  • Value
    46
  • Shipping
    48
  • Quality
    45

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
9
Neutral
0
Negative
27
View ratings trends
69
See all photos

What reviewers want you to know

Positive highlights

  • From the very start of my order, customer service was outstanding.

Critical highlights

  • Quantity Price Subtotal Spaghetti Tired Lace Vintage Wedding Dress With Sweep Train
How would you rate June Bridals?
Top Positive Review

“Lobe my dress”

Alicia S.
9/7/20

Just wanted to say that I would definitely order from you all again. When I placed the order they made sure they kept in touch from the tailoring to the time it arrived at my house. My dress came rite on time for my wedding and it for great. I did order a few sizes up because I knew it was being shipped overseas but it was so worth it and affordable

See positive reviews
Top Critical Review

“WARNING: DO NOT PURCHASE”

Leah M.
4/12/22

I truly believe that all of the positives reviews were purchased by the company themselves. It is a China based company which they are notorious for doing. I purchased two dresses from them and the quality is what is expect from a bad Wal-Mart costume. Not something you want to wear on your wedding day. Does not refund you or accept returns even when they mark the front of your dress with blue pen. Customer service is awful. Offered $10 refund for a dress that cost $200 and I cannot use because they ruined it before shipping.

See critical reviews

Reviews (428)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (35) wedding dress (53)
corrinr2
1 review
4 helpful votes
February 14th, 2022

I was very unhappy with the dresses that I ordered. I contacted and sent pictures and went a week with no reply. I ended up escalating the issue to PayPal. The company finally got back to me and offered 80% back less their shipping cost. Their return policy states a full refund including shipping for items not as represented. Buyer beware. Look elsewhere.

Service
Value
Shipping
Returns
Quality
marahm3
1 review
1 helpful vote
January 31st, 2022

I impulsively ordered a dress and later started worrying that the company was sketchy, possibly a scam. However, I am actually quite pleased with my purchase. The quality is what you would expect in a dress costing several hundred dollars more. It looks like the photo below (granted, it doesn't look as good on me as it does on the model but I feel that the description and picture of the dress are accurate). Communication from June Bridals was good: they send you regular emails telling you when your dress will ship, when you can expect it to arrive, etc. The company is based in China (I discovered this after I'd made my purchase). I am in Tennessee, so to be truthful I wasn't sure if a dress would even arrive, but it did arrive in a timely manner. Pleased with my purchase.

Tip for consumers:
I was worried that this company was a scam, especially since most of the positive reviews were written in broken English, but it’s not.

Products used:
white wedding dress

Service
Value
Shipping
Quality
robing573
1 review
0 helpful votes
October 23rd, 2021

I ordered my wedding dress from here. It needs some minor alterations in the bodice. My only disappointment, is that I paid for a bustle that wasn't done. Other than that, I am very pleased with the quality, and workmanship.

Products used:
Wedding dress

Service
Value
Shipping
Quality
karenm3838
1 review
3 helpful votes
February 15th, 2022
Verified purchase

The only reason I gave it a one star is because a zero is not an option. This is the worst company I have ever dealt with. The dress they sent did not look like the picture and did not fit. I followed the return instructions, and after paying $44 for shipping, I sent the dress back. I sent the dress back in November. It's mid February and I have never heard anything from them. Communication stopped completely. I still have no refund. I would not recommend this company to anyone.

Tip for consumers:
Policy says full refund for returns. You pay a fortune to send it back and you are never going to see a refund

Products used:
I won’t use anything from this company ever again

Service
Value
Shipping
Returns
Quality
annaf913
1 review
2 helpful votes
February 11th, 2022

Once I received my dress, which did not fit, all communication with customer service halted. Their policy is that you have to contact them within 7 days and they have taken that and then some, absolutely no response. I would not recommend this site to my enemy.

Products used:
I bought a dress.

Service
Value
Shipping
Returns
Quality
danettel5
1 review
22 helpful votes
January 21st, 2020

Purchased 2 dresses. Asked about return policy. Oh no problem BUT what they don't tell you is you have to return the dresses to China! Pay for shipping plus only refund 80% of your money back! Shame on you for doing this to any Bride! They suggest selling in on EBay or Craigslist REALLY? I will tell everyone NOT to order from your website! Just awful!

juneb56
June B. – June Bridals Rep

Hi Danette,
Good day.
This is Alex from JuneBridals and I am in charge of the customer support team.
You have asked our return policy in November. Estella responded, "If you order a standard size, you can return it for any reason. And if there is no quality issue, you can return it and get 80% refund of the dress price, shipping cost not included.
And if you order a custom size, we are sorry you can not return it."
You have read our return policy before placing an order on our site. If you disagree with our return policy you may have tons of choices to shop elsewhere, once you ordered in our shop you agreed our terms and policies.
Yet you choose to placed the order in December which means by that time you have been fully aware of our return policy.

Please review our return policy here:
https://www.junebridals.com/article/return-policy.html

Any questions, please don't hesitate to let us know.

Best Regards,
Customer Support

ah532
1 review
5 helpful votes
April 28th, 2021

Ordered a dress and made the mistake of waiting for our group to try it on as if we were shopping in person. Dress was cheaply made lace, white rather than a natural tan shade of the pic and already freying on the edges. Sadly, we missed the 14 day return policy and now I'm stuck with this dress and out the money to purchase a new one! Better off shopping on Amazon!

juneb56
June B. – June Bridals Rep

We are terribly sorry that you missed the 14-day return time window. We would much like to help you out if you could come to us earilier. :)
Have a nice day!

oliviat209
1 review
4 helpful votes
February 9th, 2022
Verified purchase

I reached out to June Bridal's customer service email over a week ago without any response. I am beginning to wonder if this is a scam. I did not receive my package from June Bridals, instead I received it from the name of a different online retailer. I would not recommend this company to anyone who values transparency.

Tip for consumers:
Do not trust that you will receive your product or get any order updates from June Bridals. You might get information from a completely different retailer. This site is potentially a scam.

Service
Shipping
Returns
charlieh221
1 review
2 helpful votes
February 2nd, 2022

I purchased a wedding dress on 28th Dec 2021. When it arrived it was of poor quality and the sizing was off. I could not fit my arms in it and the neck line was very high. Whilst the dress looked similar to the picture it is the sizing/quality and materials that were unsatisfactory. My many emails have gone without reply. I have contacted paypal and then the company offered a return envelope but it never arrived.

glennal7
1 review
1 helpful vote
March 14th, 2022

I have requested a refund through PayPal, seems this site is a scam, no items sent and they don't reply to any questions about a tracking number or order update, disappointed, I should have spent my money else where.

Tip for consumers:
Don't use it, it is a scam.

Products used:
Items never arrived, I received nothing.

jessicab2537
1 review
3 helpful votes
February 8th, 2022
Verified purchase

I emailed June bridal prior to placing my order to make sure I would be able to return dresses if I didn't like them on me and they said Yes as long as they are not altered. I ordered 2 dresses which was the same dress but in two sizes. Neither of them fit so I emailed requesting the return approval and return label per the instructions on the website. It's been 6 days and they are not responding. They are quick to respond about placing an order but are now ignoring me since I need to return, what a scam! Don't buy from this website!

Service
Value
Shipping
Returns
Quality
jodyc149
1 review
1 helpful vote
September 28th, 2021
Verified purchase

I requested a change of color on a dress. I re iterated this change 3 different times in emails. I also told them it was time sensitive and we're they absolutely sure I would receive it in 2 weeks with paying for rush. I was assured 3 times yes. The dress came in 3 weeks and wasn't what I ordered. There are runs in the tulle fabric two places and the dots are discolored. Customer service only offered a 60% refund. Poor craftsmanship and service

Service
Value
Shipping
Returns
Quality
ericam452
1 review
1 helpful vote
January 24th, 2022

They present as if they are a kind company willing to work with you and their products. What they then do is IGNORE you when you inquire about returns. They are quick to note you have 14 days to request the return label and then when you reach out to get that, they ignore you and let the time pass. I have sent 5 emails requesting to speak to someone, no response! Will never order from them again. Hope to sell the dress I ordered for more than I paid for it, since they wont take it back!

andrear576
1 review
3 helpful votes
March 13th, 2021
Verified purchase

I am now on my third purchased dress from June bridal that are basically non-returnable this one fits and I'm so excited. The problem with this dress is there is pink on the buttons what looks like lipstick, snags throughout the lace on the dress and ripples in the waist area that are unable to be hidden. It is a beautiful dress but the lace is stretched out and I look pregnant. I have contacted them about this with three emails still no response! I am now in three dresses from JUNE BRIDAL that are unreturnable with NO RESPONSE and still no wedding dress.

juneb56
June B. – June Bridals Rep

We remade dresses twice for free. Therefore the customer had 3 dresses at hand. But the customer is still unsatisfied with the dress and wishes to refund all dresses for a refund.
We responded to all the messages but it seems we were unable to reach an agreement.

beam41
1 review
0 helpful votes
March 2nd, 2022
Verified purchase

I bought a dress of a standard size (no tailoring requested). When the transaction went through PayPal, I discovered June Bridals was not located in the US (Dayton, Ohio), but in China. I then looked up reviews and discovered June Bridals makes knock offs of other designers' clothing. I canceled the order immediately. I then received a response on the following morning that the order could NOT be canceled as "tailoring" had begun (DESPITE PayPal confirming that my payment was not yet received by June Bridals or charged to my bank)! Therefore, why would they begin "tailoring" a dress they had not received payment for?! When I pushed this with June Bridals, they insisted they would only give me an 80% refund MINUS the shipping costs! Remember, the item has not yet been made or shipped as confirmed by June Bridals' own order status! This company is a scam. They illegally use copyrighted photos, in addition to photos of customers from actual stores to sell dresses whose designs are stolen from legitimate companies.

Tip for consumers:
Do not make my mistake!

Service
Value
Shipping
Returns
Quality
shaiet
1 review
2 helpful votes
September 15th, 2020

Ordered a custom size dress recieved it within 2 weeks from ordering! Dress is exactly as shown on the web site only issue was dress was a little big! Still have time to tailor! Thankyou junes bridal

kaef2
1 review
0 helpful votes
March 22nd, 2022
Verified purchase

Ordered what was supposed to be an elegant vintage style dress. What I received was a cheap knock off that looked absolutely nothing like the picture. Their return policy is that you may return the item with approval and that your refund will be deducted shipping and handling fees. Beware! Do not buy.

Tip for consumers:
Colors and styles do not match what they send you. This purchase was a huge waste of money.

Products used:
None

Service
Value
Shipping
Returns
Quality
cynthias255
1 review
10 helpful votes
July 26th, 2018

I cannot say enough nice things about Sunny and her patience with all of my questions to customize a topper and skirt. I got the top with cap sleeves, longer length and a scoop back. It fits PERFECTLY and is exactly how I wanted it. She even rushed the order no charge. Do not hesitate to order any of her hand and custom made items you will not find anything this special or unique in a store. Many thanks to Sunny and her team for making items for us non traditional people.

karenc476
1 review
15 helpful votes
May 22nd, 2018

I love my dress so much! It's beautiful. The chiffon material has a nice weight and you can't see through it even though it's white (I ordered the White). The length and fit are perfect, no alterations needed. Katie was great about answering my questions before I ordered, and I received my dress only four weeks after ordering, even though it was over the holidays. Now to impatiently pass the time until my wedding deciding which style to wear it :) Thank you Katie!

alicias244
1 review
1 helpful vote
September 7th, 2020

Just wanted to say that I would definitely order from you all again. When I placed the order they made sure they kept in touch from the tailoring to the time it arrived at my house. My dress came rite on time for my wedding and it for great. I did order a few sizes up because I knew it was being shipped overseas but it was so worth it and affordable

selinau1
1 review
3 helpful votes
March 15th, 2021

The company is Mafia groups ‼ I ordered my wedding dresses but after 15 days, they cancelled my order!
Almost 1 week now but still did not refunded my money. I have message for all Americans, please report for united business administration thanks

Tip for consumers:
Online

Products used:
Wedding dresses

juneb56
June B. – June Bridals Rep

And again... Speechless

sarahk1397
1 review
0 helpful votes
April 2nd, 2022

June Bridals is a complete rip-off. The dress I received is clearly a knock off of the designer dress pictured on their site, and the glowing reviews left for it are certainly fake. The dress I received has sewing mistakes, uneven and unsightly white cups, stains on it, and is made of cheap material in the skirt. I'm so disappointed. To make matters worse, June Bridals does not provide a shipping label to return dresses for free to them, so shipping it back from Canada, where I live, would have cost over a hundred dollars, plus potential import fees. It wasn't worth it to send it back and get a refund.
Don't waste your money!

Service
Value
Shipping
Returns
Quality
kk437
1 review
1 helpful vote
March 18th, 2022

I was hopeful and excited about this company and finding an affordable wedding dress. Unfortunately, communication and lack of response has been a huge issue. My biggest frustration was after the dress (and veil) arrived. The quality of the dress was decent, but was not in the color ordered (bright white rather than ivory). The quality of the veil was horrendous and again not ivory. I reached out to June Bridals via email (as they requested and I could not find a phone number). No answer. I emailed again. No answer. The website is clear that returns must be started within 14 days of receiving item and returns will NOT be accepted without prior approval from June Bridals (meaning, I can't just go ahead and mail it back without Customer Service responding first). I am quickly running out of time to return and still waiting to hear anything from June Bridals. I am extremely frustrated at the total lack of response from this company. Beware.
Timeline for reference:
1/31-email confirmation that dress is ordered/payment received
2/3-email that dress is being tailored and will take 20-25 days to be ready
2/28-email that dress is shipped (no tracking info)
"leave us a message" sent via website sometime that week requesting tracking info, no response
3/8-dress & veil arrived (via DHL), wrong color
3/12-sent email requesting return instructions, no response
3/13-TRACKING INFO received via email for the dress (even though dress had already been delivered the week before)
3/16-sent second email requesting return instructions, no response
3/18-"leave us a message" sent on June Bridals website, again requesting return information, no response

Pic of bright white dress and veil against my ivory veil (middle) I got from Amazon

Service
Returns
danielleb175
1 review
8 helpful votes
July 26th, 2018

I fell in love with dress about a month before prom after many failed attempts at finding a dress that is long enough in stores
(I'm 6'1"). June Bridals was so sweet and incredibly accommodating throughout the entire process. I asked for the lining under the embroidered skirt to go all the way down, and she executed my requests to perfection. I looked good and felt great on my prom. Thank you so much! Will definitely order again!

tracib104
1 review
0 helpful votes
June 24th, 2021

I love my dress! Seller worked with me through the entire process. I had so many questions and customer support was so patient to answer each of them. Such a great quality dress tailored specifically for me and my baby bump. Totally recommend her! Thank you!

Service
Value
Shipping
Returns
Quality

Q&A (32)

Answer:

It will take 20-30 days normally. With rush service, it could be shorted to 15 days. :)

By June B.,
See more answers (2)
Answer:

DOn't know, my order never arrived, has never even been sent.

By Glenna L.
See more answers (2)
Answer:

They say they will only refund if it is not a custom made dress. Make sure that you have contacted them through Live Chat first before you order, so you have an open ticket about your order.

By Melissa H.
Answer:

I clicked on the Live Chat and entered my question. They responded the next day. Seems they are in CHina, so will only respond 24 hours later to you.

By Melissa H.
Answer:

I don't know, but they email back promptly. They always answered all of my questions.

By Erica C.
Answer:

From the day our order went through to the day we got our dress was just under 2months.

By Erica C.

Can’t see your question? Ask to get answers from the June Bridals staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

2017 Latest Fashion Styles of Wedding Dresses, Bridesmaid Dresses and Prom Dresses at Incredible Wholesale Price for Your Big Day!

Company Representative

juneb56
June B.
Typically does not respond to reviews

How do I know I can trust these reviews about June Bridals?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about June Bridals?

Related articles and tips

6 Prom Dress Disasters

Prom season is here, and you deserve to look and feel amazing for your big party! Whether you are attending prom for the first... read more