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    MakeYourOwnJeans

Corporate Values

Overview

MakeYourOwnJeans has a consumer rating of 4.56 stars from 2,095 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with MakeYourOwnJeans most frequently mention great service, good quality and second pair.MakeYourOwnJeans ranks 1st among Jeans sites.

  • Service
    57
  • Value
    138
  • Shipping
    138
  • Quality
    166

This company does not typically respond to reviews

Positive reviews (last 12 months): 91.2%
Positive
385
Neutral
23
Negative
14
View ratings trends
6
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What reviewers want you to know

Positive highlights

  • My measurement still coming up little off other than that the shopping experience was fine.

Critical highlights

  • Poor quality bad fitting and disgusting customer service.
How would you rate MakeYourOwnJeans?
Top Positive Review

“Pants are fine”

Rick x.
2/23/21

I received my pants and for the most part the fit was good. The length while the document said was 44.5 it was actually 45.5. Its OK my wife can hem them. Delivery was by DHL. Is mail cheaper? It cost me $35 in customs duty. This plus the CDN$ exchange rate made these pants over $130; no longer such a good deal. However I do like the fit so will probably continue to buy pants here.

See positive reviews
Top Critical Review

“Awful. Baggy. No accountability.”

A G.
8/20/21

Jeans were too big, stretchy instead of 100% cotton. Enough space in the butt to carry an extra person. Also found 2 live cockroaches in the bag. Their answer. Send us pictures, measure again, pictures again, then: Customer is wrong, would you like a 30% off your next order. Eh, NO! My dad's jeans actually fit me better than what they consider right. I am not going to spend another 150$ with that company. I suggest you don't trust them either. Make your own jeans sounds great in theory, in practice worst business and customer service I have ever dealt with.

See critical reviews

Reviews (2,095)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (40) shopping experience (12)
davids4823
1 review
1 helpful vote
October 31st, 2020
Verified site experience
francisg67
1 review
16 helpful votes
May 30th, 2020
Verified site experience

I think you have great attention to detail on these orders. One I had some wonderful skin tight jeans that all the ladies that I dated loved. However as a 100% service connected disabled combat veteran, with joint replacemants fused back etc, train on bowfles to help strengthen the musles. However I gained 13 LBS of musle working out, and now cannot fit into any of them. I gave them all away. So I am starting over.

joelw261
6 reviews
0 helpful votes
December 21st, 2021

It took around two weeks for my jeans to arrive. Excellent tailoring, good quality, and a very cheap price. They have a slightly longer inseam, so I wear them a little higher. Overall, I'm pleased, and I've placed an order for two more pairs. Everything was fantastic. The one thing I would have loved was a label inside the non-tweed pair of trousers telling me what fabric it was made of.

vivm5
1 review
1 helpful vote
February 16th, 2021
Verified purchase

Really good experience all round thanks. Will make a repeat order but need to adjust measurements slightly as I didn't do it quite correctly last time and the waist is a little too high. However, that was my error and not the manufacturer. Would recommend to others!

Reason I chose this business:

They were for husband and he had tried so many others which did not fit well enough.

Reason I chose this product:

Chose the fabric, colour and style he likes most.

Value
Shipping
Quality
rickx15
1 review
1 helpful vote
February 23rd, 2021
Verified purchase

I received my pants and for the most part the fit was good. The length while the document said was 44.5 it was actually 45.5. Its OK my wife can hem them.
Delivery was by DHL. Is mail cheaper? It cost me $35 in customs duty. This plus the CDN$ exchange rate made these pants over $130; no longer such a good deal. However I do like the fit so will probably continue to buy pants here.

Value
Shipping
Quality
lukem245
1 review
2 helpful votes
October 29th, 2020
Verified site experience

I am a fundraiser in DC and I just wore my first purchase from this site to work. Multiple people commented to me how much they loved it (I am the boss but still) and it was awesome to know it was so much cheaper than suit supply or other custom suits. I've spent $2-3k on suits and $800-1,200 on coats/blazers. These are just as good at a solid deal. I highly recommend.

larryo101
1 review
1 helpful vote
December 11th, 2020
Verified purchase
• Updated review

This was a simple process and it was great that you could design the jeans exactly like you wanted them and the exact measurements. The quality of the jeans and all the stitching was just excellent. Also the measurements were exactly as ordered. This is a very well made product, and this was so refreshing. This was the most I have ever spent on jeans, but it was well worth it to get exactly what you envisioned.

Reason I chose this business:

It was the only way to get exactly what I wanted, and the price was reasonable.

Reason I chose this product:

Because it fit the style I was looking for.

Value
Shipping
Quality
This was a simple process and it was great that you...
November 11th, 2020
Verified site experience
• Previous review

This was a simple process and it was great that you could design the jeans exactly like you wanted them and the exact measurements.

elizabeths1335
1 review
1 helpful vote
November 7th, 2020
Verified site experience
benc854
2 reviews
1 helpful vote
March 5th, 2021
Verified purchase
• Updated review

The jeans are great and overall I'm very happy - in fact, I've just ordered two additional pairs.

I have a longer leg length, so buying jeans in regular outlets is difficult. With makeyourownjeans I could replicate the measurements of a favourite pair, and they're a really good match.

I've made some changes to the next order though; the sizes came up slightly larger than I expected (this is ok though - I'd rather they were slightly larger than smaller). Also, I'm not sure if the fit I selected (slim tapering) was what arrived, since the cut was presumably based on my supplied measurements - which limits how much you can alter the fit, I presume?

Overall though, very happy. Thank you!

Value
Shipping
Quality
I love being able to customise my measurements
March 5th, 2021
Verified site experience
• Previous review

I love being able to customise my measurements - as someone fairly tall, I struggle to find well-fitted jeans in regular shops.

parkashs1
1 review
0 helpful votes
October 24th, 2020
Verified site experience

Dignified experience. They Take the time and care to craft a pair of jeans that dont put you out of place.

patriceh43
1 review
1 helpful vote
November 22nd, 2020
Verified site experience

The fit guarantee did not become obvious to me until I was in the checkout window, so went back and selected a different jean as this was first time ordering.
I would really have liked to have had a denim color selection available.
But I do appreciate the guarantee fit policy and the website did correct me when I entered the length via inseam vs outside full length measurement. Crossing my fingers that these will fit perfectly

christopherl442
1 review
12 helpful votes
June 2nd, 2020
Verified site experience

Happy and excited to try this service. I have never had custom made anything, so I feel a bit spoiled. Concerned if I measured correctly. Would be interested in shorts! [Hot sunny Florida :)]

joeh1098
1 review
0 helpful votes
March 7th, 2021
Verified site experience

I love your company. I'm hard to fit and you nail it everytime. I will never buy from anyone else

suganyar1
1 review
0 helpful votes
January 11th, 2021

At ACTE Anna Nagar I actually have completed my Data Science Course gather huge information. Are also trainers adherent to the program, they're usually redundant to the challenges of the world. This position incorporates a robust student infrastructure. I learned thorough info and thanks ACTE for the superb course.

carrier160
1 review
0 helpful votes
October 29th, 2020
Verified site experience

This is a great service. Thank you!

kerrif30
1 review
0 helpful votes
April 10th, 2021
Verified purchase
• Updated review

Good so far. Hope I measured correctly. So hard to find a great fitting pair of jeans. Fingers crossed!

Reason I chose this business:

Hard to find a great pair of fitting jeans

Quality
Good so far
March 13th, 2021
Verified site experience
• Previous review

Good so far. Hope I measured correctly. So hard to find a great fitting pair of jeans. Fingers crossed!

davidn552
1 review
0 helpful votes
January 6th, 2020
Verified site experience

Great today. It was a problem getting my measurements to work, but now that they do, the whole process is very good.

peterd1171
2 reviews
0 helpful votes
December 24th, 2020
Verified site experience
• Updated review

Not too bad. I get a bit nervous with the measurements but that's not your fault.

Reason I chose this business:

Offering made to measure at a good price, with the material I wanted.

Reason I chose this product:

I like corduroy

Pretty good
November 24th, 2020
Verified site experience
• Previous review
davids5797
2 reviews
1 helpful vote
April 20th, 2021
Verified purchase

I carefully followed instructions, and am pleased to say that MakeYourOwnJeans delivered as promised. It was a little odd that they don't use an inseam measure, but it worked correctly. Fit was very good, and length just where I wanted it. Next time - yes, there will probably be a next time - I will make some adjustments to get a slightly lower rise. I'd ordered the maximum stretch fabric, and it's not quite an American style denim. However, I wanted to bicycle in these jeans, and it's great for that. I also kept the leg opening small so it is neat around the bicycle chain.

Reason I chose this business:

I'm short. Did not want to buy and pay for alterations. I was looking for a specific purpose - jeans I could bicycle in, and I could both get stretch needed for exercise, and keep the bottom of the leg tidy. MYOJ gave me the flexibility to build jeans that look like jeans but act like sport pants.

Reason I chose this product:

Just looking. I usually buy made in USA jeans, but couldn't find an online USA made to measure company for informal attire.

Quality
michelei53
2 reviews
0 helpful votes
September 14th, 2021
Verified site experience
• Updated review

It was easy to manoeuvre through the site, and a lot of different options to choose from, I didn't see leather pants for women which was a little disappointing, hope my items are gorgeous. Thank you, Michele

I did not know how to do measurements, and they showed...
September 11th, 2021
Verified site experience
• Previous review

I did not know how to do measurements, and they showed with pictures how to measure, I truly appreciated that I had guidance on how to measure and the conversation, I only understand inches, cm doesn't make sense to me.

josep261
1 review
12 helpful votes
September 15th, 2021
Verified site experience
• Updated review

Easy process for ordering and self measuring if you want a truly custom fit. I've been shopping here for almost 10 years, and I have NEVER been disappointed by the quality or craftsmanship of any items I've purchased.

Keep up the great work. I actually just ordered another item!

I've been shopping with your website for years
December 18th, 2019
Verified site experience
• Previous review

I've been shopping with your website for years. I love the denim selection and styles. Don't get me started on your prices! Your website not only customizes denim to the customers exact size, your prices beat department store prices hands down. Even the "off rack" high end denim is still too expensive.

The quality of the craftsmanship is second to none.

All in all, I'm not sure why more people aren't flooding your website for more orders. Keep up the great work!

clintond21
1 review
2 helpful votes
February 13th, 2020
Verified site experience

Other sites allow you to choose cm or inch for all measurements, no converting. Other sites clearly tell you body measurement or garment measurement, this site has you choose styles or fix which is confusing and pictures show the person measuring themselves while wearing the garment which is in between both methods. I'm did my best to follow example photo/instructions but have low confidence that it will work out without needing redone.

christianm246
1 review
0 helpful votes
June 9th, 2020
Verified site experience

The site was very easy to use and I like that most pages provide users the opportunity to suggest improvements. While the measuring instructions were pretty clear, I think a video would be helpful. Also, I would appreciate the opportunity to sign-in to my account at PayPal to provide my payment information rather than having to enter it as a "guest" of PayPal. Thank you.

teyea
1 review
0 helpful votes
March 26th, 2021
Verified purchase
• Updated review

Very pleasant and straight forward ordering process. The order was delivered in a nice package. International customers should aware that shipping and duty charged upon delivery will increase the end price.

Reason I chose this business:

Custom fitting

Value
Shipping
Quality
Very pleasant and straight forward
March 5th, 2021
Verified site experience
• Previous review
jamesb4427
1 review
0 helpful votes
March 7th, 2021
Verified site experience

I wish you had wrinkle free fabrics. I would have been buying all my shirts from you for the last ten years if you had.

Americans do their own laundry (most of us). I only iron for special business meetings, parties, etc. The great majority of my countrymen/women do the same.

50% polyester, 50% cotton is a big favorite.

Q&A (5)

Answer:

They do not take returns. Even if they mess up you have to pay return shipping, and upon approval, they will fix the issue. They have certain fabrics that are fit guarantee, but it seems like you're out of luck if they are hideous or don't fit right. I just emailed pictures of the 2 inch error in the waist of a pair of jeans I ordered I don't have high hopes for any resolution, I think I am out the money. I will stick with store bought jeans from reputable stores with good return policies, Or thrift store jeans.

By kelly K.
See more answers (3)
Answer:

They don't. They state that they allow a 2% margin. What happens when its outside that? They ignore you and 'hope that you understand that'. Bad customer service, but you only find out once they get the product wrong. Use at your own peril.

By Dale J.

Can’t see your question? Ask to get answers from the MakeYourOwnJeans staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Products (453)

Custom Jeans With Fit Guarantee
Custom Jeans With Fit Guarantee
56 reviews

Awesome Company! True to there word, I had to tweak my measurements a little and Make Your Own Jeans made my custom fit jeans with fit guarantee for free the second time. Great Quality Jeans! I have since ordered more jeans and will continue to order from Make Your Own Jeans. I have been telling everyone about this company.

3% Stretch Custom Jeans With Fit Guarantee
3% Stretch Custom Jeans With Fit Guarantee
47 reviews

Fantastic! Easily the best pants I own! The pants fit perfectly stretch nicely and are very durable would buy again!

1% Stretch Custom Jeans With Fit Guarantee
1% Stretch Custom Jeans With Fit Guarantee
34 reviews

Love my jeans! Ready to get a second pair. I hate shopping and trying things that never fit right. I will gladly pay more to have a custom fit and great product.

Skinny Jeans - Stretch Denim
Skinny Jeans - Stretch Denim
30 reviews

Pants made of the highest quality, and fit perfectly

Stretch Jet Black Overdyed Jeans
Stretch Jet Black Overdyed Jeans
28 reviews

Best jeans I\'ve ever owned. Excellent fit, gorgeous fabric. Love them!

Corduroy Jeans
Corduroy Jeans
23 reviews

I never ever got a bad pair of jeans/pants from this co. Their material is top of the line, their stitching is great. I wont buy anywhere else but from this co! Love Them!

Corduroy Dress Pants
Corduroy Dress Pants
23 reviews

I love my corduroy trousers. The fit me perfectly, but I needed them to be a little longer. So the next pair I ordered I increased the length by half an inch. They were worth every penny.

Classic Cargo Denim Jeans
Classic Cargo Denim Jeans
19 reviews

Good service great jeans we were very impressed and will order again

7oz Light Weight Jeans
7oz Light Weight Jeans
18 reviews

I have tried to find light weight jeans like these for a long time. These are perfect.

Leather Pants - Jeans Style
Leather Pants - Jeans Style
17 reviews

Perfect fit, perfect look, perfect craftsmanship! I have 3 of them and I am super happy of all!

Selvedge Denim Jeans - Raw Unwashed
Selvedge Denim Jeans - Raw Unwashed
14 reviews

They are expert pants makers. They will give you exactly what you ask for. I recommended them to my tall friend Jess when she was talking about the difficulty she experiences buying clothes. I would recommend finding someone who knows about measurements of clothes though, the instructions are clear but it would be helpful to have someone with some experience when you are figuring out the measurements of your inseam etc.

White Tuxedo Jacket
White Tuxedo Jacket
12 reviews

Great jacket! Got it for my prom this year and I stood out from all the rental tuxes, hands down this was the best jacket at the dance

Heavy Jet Black Overdyed Jeans - 14.5 oz Denim
Heavy Jet Black Overdyed Jeans - 14.5 oz Denim
10 reviews

Lovely jeans, they fit really well and feel great. I'll be buying more in the future.

Black 14.5oz Heavy Denim Jeans
Black 14.5oz Heavy Denim Jeans
9 reviews

Great fit, great workmanship. Only way we can get pants that fit our tall, skinny child. Great deal.

Dark Blue 14.5oz Heavy Denim Jeans
Dark Blue 14.5oz Heavy Denim Jeans
9 reviews

This order with Make Your Own Jeans was perfect. I ordered two pair that fit wonderfully.

Corduroy Cargo Pants
Corduroy Cargo Pants
9 reviews

The trouser was perfect made. For me the trouser maybe some more loose fit model. But I am very happy with my order. Thanks again.

X - Men Origins Wolverine Leather Jacket
X - Men Origins Wolverine Leather Jacket
9 reviews

The jacket is very well made and fits just as I would expect for one made for me. I will be ordering all my jackets from here as well as shirts as I have very long arms and for my height I have a large chest and small waist. It makes it difficult to get off the shelf items to look good and fit the way I would like. My new jacket is a perfict fit.

Khaki Chinos With Fit Guarantee
Khaki Chinos With Fit Guarantee
9 reviews

Theses are made to be perfect fitting pants and they are. I am very very satisfied.

Spanish Brown Leather Jacket # 653
Spanish Brown Leather Jacket # 653
9 reviews

Excellent service. I sent a wildly inaccurate measurement. The company saw this and followed up so I could correct and get the right sized jacket. Just terrific service. The jackets itself is extremely comfortable and accurately made. Quality on initial inspection seems to be on par with more expensive products. I look forward to testing its durability long term. Excellent purchase. Highly recommend.

Stretch Cross Hatch Black Jeans - Hard Wash
Stretch Cross Hatch Black Jeans - Hard Wash
9 reviews

Favorite jeans I've ever owned. Fit like a charm! I'll soon be ordering another pair.

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About the business

Tailor made custom jeans, suits & leathers, MakeYourOwnJeans is the leader in providing custom clothing for Men and Women!

Company Representative

vickys245
Vicky S.
Typically does not respond to reviews

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4.6
2,116 reviews
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