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    Rotita

Overview

Rotita has a consumer rating of 3.98 stars from 7,454 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Rotita most frequently mention good quality, many compliments and long time.Rotita ranks 2nd among Discount Shopping sites.

  • Service
    1313
  • Value
    1299
  • Shipping
    1311
  • Returns
    1236
  • Quality
    1295

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 90.4%
Positive
1,161
Neutral
37
Negative
87
View ratings trends
322
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Special offer from Rotita
Holiday Sale, 3rd 20% 5th 60%
Buy Now Gain trust and grow your business with customer reviews

What reviewers want you to know

Positive highlights

  • The site is very clean and well organized--making my shopping experience easy and FUN!
  • It makes me feel sweet and choose a correct a right size at last.
  • I like this top.The material is heavy and looks like quality material.

Critical highlights

  • Since I have no order number, could you look into this by my name and address which is 4522 Oregon st. #6.
How would you rate Rotita?
Business's Favorite Review

“Great company!”

Rebekah S.
11/14/21

So far, I've got really good things to say; quality of my items were way above (average) clothing these days, especially for the prices! The material is thicker than rice paper, seams sewn well and obviously quality checked. The customer service has been both prompt, and engaging, explaining things to me with different options on (one item's) return. I am so happy to have found this new-to-me company!

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Top Positive Review

“I like this shop!”

Marzena U.
11/15/21

Love the clothes from this store. They are extraordinary and very up-to-date. New, fashionable items are added every now and then. Shipping to Poland is very fast! I highly recommend it if you are looking for perfect dresses. I was ordering pants for the first time and I am very impressed with the quality!

See positive reviews

Reviews (7,454)

Rating

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Reviews that mention popular keywords

customer service (669) bathing suit (237) order number (92) return policy (140) return address (103) shopping experience (50) right size (39) quality products (43) quality material (40) right places (19)
marzenau
1 review
1 helpful vote
November 15th, 2021
Verified purchase

Love the clothes from this store. They are extraordinary and very up-to-date. New, fashionable items are added every now and then. Shipping to Poland is very fast! I highly recommend it if you are looking for perfect dresses. I was ordering pants for the first time and I am very impressed with the quality!

Service
Value
Shipping
Returns
Quality
clk6
1 review
111 helpful votes
July 3rd, 2020

These clothes look nice in photos, but are actually terrible quality. I ordered several tops--some had badly mis-aligned buttons or mismatched fabrics. Others were too small, although all items were supposed to be the same size. Then it was a big hassle to return them--Rotita required photos of my items before they would give me the return address. The return postage was more than $20--a huge waste of my money and time for items that were completely unwearable.

bobbies120
1 review
6 helpful votes
August 21st, 2021
Verified purchase

I was skeptical ordering from an overseas site. The pretty designs and affordable prices were so tempting I decided to give it a try using PayPal. Items arrived within 2 weeks. Look exactly like pictured. Fit generously true to size. Loved the adjustable shoulder straps.
I heard a stitch or two pop when putting suit on. Will watch how it wears after multiple uses and washes. I would buy them again.

juhin1
2 reviews
2 helpful votes
July 16th, 2021

Got a High Low Red dress from Rotita and must say that it fitted me like a dream. The fabric is so comfy and fitting so perfect that I have kept it aside as my special dress for my birthday. Also, the fabric flows like a dream. Not to forget that the dress arrived so well in time. You should definitely order from Rotita. They have an amazing collection of dresses.

charlened135
1 review
0 helpful votes
December 20th, 2021
Verified purchase

I can't say enough about Rotita's excellent customer service. They always reply to my emails and within a reasonable amount of time. I had to return one item a few months ago. As soon as they received it and processed it, my refund was submitted... no hassles.
I also like the quality and workmanship of the clothes I have purchased from Rotita. Rotita also carries lovely styles in their tops and tunics.
Thank you, Rotita!

amandag1030
1 review
3 helpful votes
August 31st, 2021

I really enjoy the rotita website. Lots of choice. My clothes were a good size and a high quality. Will use again.

Tip for consumers:
Check the measurement

Products used:
Dress

Service
Shipping
Returns
Quality
kizziej1
1 review
24 helpful votes
July 6th, 2020

I ordered this patriotic swim outfit for my July 4th birthday celebration and it exceeded my expectations. It fits perfectly and was just what I wanted. It came in the mail within 7 days of ordering it and material was just right for my South Padre Island birthday event. I'm wearing a size Large in the photo and wear a size 12 in womens clothing. Thanks.

emiliae12
1 review
1 helpful vote
December 21st, 2021
Verified purchase

It's my favourite online store. I always find beautiful dresses to wear. The quality is very nice, everything fit perfect and shipping is fast. I'm very pleased with Rotita.

mugdhat
3 reviews
2 helpful votes
September 30th, 2021

They really deliver good on Quality.
I really enjoy their selection & amazing new styles. From a Happy customer :)

Products used:
Dresses

Service
Value
Shipping
Returns
Quality
rosalag
7 reviews
0 helpful votes
October 15th, 2021
Verified purchase

This pencil dress is perfect for Fall and Winter. I really love the print and colors. It's really beautiful, cozy and comfy. I'm just obsessed.

shilpastylevoyagek
1 review
0 helpful votes
February 8th, 2022
Verified purchase

The dress makes you look like a princess. Beautiful red perfect for Valentine's etc.
Fabric is soft, color is vibrant.

Service
Value
Shipping
Quality
elenaf40
4 reviews
27 helpful votes
July 12th, 2021

I'm so happy with my purchases in Rotita, I always find beautiful dresses to wear and the price is really amazing! This time I've chosen a beautiful yellow striped dress which I love so much. I'll repeat soon!

Products used:
Dresses

Service
Value
Shipping
Returns
Quality
neham38
2 reviews
0 helpful votes
October 30th, 2021
Verified purchase

Got a floral jigh low hem dress for first time from this brand. It arrived on time. I loved the dress. The quality is very good, fit is true to size and designing & pattern is very trendy. Fabric is high quality, soft &comfortable. I will definitely buy more from them as its budget friendly also.

Value
Shipping
Quality
ampim
1 review
0 helpful votes
December 20th, 2021
Verified purchase

Rotita has surprised me by its high quality and by the speed of shipment of the garments. The jerseys the cardigans are wonderful, even better than what is seen on the web. The clothes fit to perfection. The customer service is great and the attention is wonderful. I recommend that you buy on this website because your collection is wonderful. I am very happy with my orders.

Service
Value
Shipping
Returns
Quality
sedlars
1 review
0 helpful votes
December 10th, 2021
Verified purchase

At first we had some confusion with my order. I had to do a return because the beautiful swimwear that I ordered just didn't fit my crazy body. But customer service kept promptly working with me until the issue was resolved. Things will get messed up sometimes, even in the best of places. But Rotita communicated with me very well and I am looking forward to doing business with them into the future. The product is well made too.

suej249
1 review
0 helpful votes
November 30th, 2021
Verified purchase

The Rotita website is a great shopping experience! I've found many tops that are, to my delight, fashionably exciting and stylish and also in great colours. I came by the website while looking at something else and remembered buying from them a few years ago. I was delighted with the new styles and am looking forward to receiving my order. The website, payment process and customer service has been great and I'm very pleased with Rotita.

codlistics
1 review
0 helpful votes
May 12th, 2021

Placed my order easy enough and then was a bit concerned on the delay of it being shipped however due to the Pandemic I understood. The customer Service team kept me updated regularly and the tracking worked perfect and even turned up 2 days before scheduled! Overall a brilliant service and most importantly the Mrs is going to love her fur coat!

Service
Value
Shipping
Returns
Quality
jenniferh1585
1 review
18 helpful votes
July 7th, 2020

I've gotten two dresses and two tops from here and I am very happy with everything. The quality is very nice, everything fit perfect (their sizing charts are on point). Shipping was very fast (took about a week, both times I ordered) and customer service is very responsive. I'm very happy I came across this company and love how affordable everything is.

mariam2777
1 review
0 helpful votes
December 20th, 2021
Verified purchase

So I ordered from Rotita on the 2nd of December and my clothes arrived literally a couple of days later. Lovely quality clothing and it feels amazing when I wear it. I bought a jumper dress that is just lovely for my figure, puts curves in your body where they should be and makes me feel amazing every time I wear it. This is such a good brand and I highly recommend other people try them out x

margareth1158
1 review
0 helpful votes
December 18th, 2021
Verified purchase

My order was placed in November as saw selection of Christmas jumpers & lovely tops to wear with trousers for an evening out.The ordering was straightforward &paid for with my Visa Debit card. Think I recall receiving one update telling me order was in transit & delivered within a couple of weeks.On opening & trying on are a good fit&look as good as in photos shown on advertising post so really pleased with purchase &would recommend to friends.

dominisd
1 review
0 helpful votes
December 1st, 2021
Verified purchase

I have ordered few times already from Rotita, and am very happy with the experience. They deliver safely, and the items arrived to Croatia even faster than announced. Their dresses are nice, often quite original with interesting patterns, comfortable. The cuts are very flattering to female bodies of all ages. I wear Medium size, but I imagine that also on larger women these dresses look spendid.

ethelannek
1 review
3 helpful votes
September 23rd, 2021
Verified purchase

Very fast service! I hesitated before ordering, having read some frightening feedback as well as positive reviews, especially since I planned to order from sale selections which I would not be able to return. I also ordered cautiously size wise, and erred on the large side.
Love both suits but in one case the bottoms are saggy and the other far too brief for my figure, so I would really appreciate an option for selecting top sizes separately from bottoms! As far as the separate bottoms I ordered, in each case they are a little too large also. Love colors and fabrics, and adjustable straps!

gailm568
1 review
2 helpful votes
November 25th, 2021
Verified purchase

I received my first order and it took only 2 weeks to get here, very fast for New Zealand.
The quality of the clothes is great, I have bought overseas only before and very disappointed with the material used. So I was very pleasantly surprised to see the quality of the material and workmanship. AAA+++ Keep it up and I will be happy to trade with you again and pass your web site on to my friends and family.

Tip for consumers:
Know that the sizing is accurate

Products used:
womens tops and jewellery

Service
Value
Shipping
Returns
Quality
arlynp5
1 review
8 helpful votes
October 2nd, 2020

I was very pleased with my purchase. I was having trouble finding a dress and stumbled onto Rotita. I was hesitant to buy from a site I'd never heard of, but the dress was truly exactly what I was looking for. I did pay extra to have it shipped quickly. I was very glad I took the chance on my purchase. I had many compliments at my son's wedding and since then.

darleneb381
1 review
0 helpful votes
January 26th, 2022
Verified purchase

My order was received and approved promptly. The product received was what I expected and more. Seams were finished as you would see in a more expensive product and fit the body as the details given stated. I am very happy with my order. I do have to say that the customer service area has been so patient and helpful. Quick to answer my inquiry; much appreciated. I certainly will shop more with Rotita company.

Q&A (920)

Answer:

Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

By Rotita R.,
See more answers (97)
Answer:

We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.

By Rotita R.,
See more answers (33)
Answer:

Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment

By Alexia W.
See more answers (56)
Answer:

Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart

By Rotita R.,
See more answers (35)
Answer:

Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy

By Alexia W.
See more answers (23)
Answer:

I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.

By Christy W.
See more answers (26)
Answer:

Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,

By Rotita R.,
See more answers (24)
Answer:

I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.

By Linda W.
See more answers (17)
Answer:

I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!

By Alana F.
See more answers (22)

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About the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices.

Company Representative

lindaw70
Rotita R.
Typically responds within 23 hours

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