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    Save Dollar Stores

Ratings On Other Platforms

Trustpilot
3.2 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

Save Dollar Stores has a consumer rating of 4.6 stars from 779 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Save Dollar Stores most frequently mention free shipping, great price and shopping experience.Save Dollar Stores ranks 11th among Discount Shopping sites.

  • Service
    10
  • Value
    2
  • Shipping
    69
  • Returns
    1
  • Quality
    2

This company responds to reviews on average within 17 hours

Positive reviews (last 12 months): 94.4%
Positive
135
Neutral
6
Negative
2
View ratings trends
1
See all photos

What reviewers want you to know

Positive highlights

  • I didn't have to deal with customer service at all, as there were no problems with payments or the product.
  • This company has fast shipping and great prices on brand new items. They also carry many hard to find products.

Critical highlights

  • My order was processed and credit card charged on 3/9/19.
How would you rate Save Dollar Stores?
Top Positive Review

“Lion brand yarn”

Crystal K.
2/3/21

My order was missing 2 of the 5 yarn rolls that I ordered. Upon contacting Save Dollar they promptly checked if they could send out the missing items, and then issued a refund when they saw that they were out of stock. They were very quick in making sure that the issue was resolved. I contacted them friday 1/29 and received the refund on Monday 2/1. Thank you for having great customer service!

See positive reviews
Top Critical Review

“Classic Bait & Switch Fraud”

Zeigh O.
7/26/20

Ordered two "36-Pack Sharpie Pens" through Google Shopping, received only two new bare pens. Google Shopping stated the advertisement was in error and full refund warranted. Returned items, but Save Dollar Store kept $5.50 because of "open package". Several other customers reporting exact same thing over the previous four years. Taking extensive work to get Google Shopping to step in and correct this and will probably have to file an AMEX complaint. Shopper BEWARE!

See critical reviews

Reviews (779)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) great prices (8) first time (9) order (58)
bonniee107
1 review
0 helpful votes
April 7th, 2021
Verified purchase

It took a bit longer purchasing this way, but I saved money and the item arrived beautifully packed! Thank you so much Save Dollar Stores.

dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
We understand that some of the items have a slightly longer estimate delivery time and we are working on improving the same.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

crystalk202
1 review
0 helpful votes
February 3rd, 2021
Verified purchase

My order was missing 2 of the 5 yarn rolls that I ordered. Upon contacting Save Dollar they promptly checked if they could send out the missing items, and then issued a refund when they saw that they were out of stock. They were very quick in making sure that the issue was resolved. I contacted them friday 1/29 and received the refund on Monday 2/1. Thank you for having great customer service!

Service
Shipping
debraf273
1 review
0 helpful votes
September 22nd, 2020
Verified site experience

Great prices. Ease of check out. Hope all turns out well so I can continue to purchase from this website!

Reason I chose this business:

Lowest price for item I was looking for

Reason I chose this product:

Saw then being used on Youtube

barbarabc
1 review
0 helpful votes
June 13th, 2021

I am very pleased with the stamp I purchased. The web site was very easy to use, and my order came very fast. I have attached a picture of the card I made for club. 10 for club plus 5 more for friends who have birthdays this month.
Barb from Anaheim, CA

Products used:
Crafting stamp for making handmade cards,

Service
Value
Shipping
Quality
dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer
Wow, we were blown away by your positive words.
We really appreciate the time you took to write such a detailed review!
And thank you for sharing the beautiful card you made.
Thank you for shopping with us.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

blues30
1 review
1 helpful vote
January 2nd, 2021
Verified site experience

Fast, easy check out and you had exactly what I wanted at a very good price. Thank you.

Reason I chose this business:

I Googled and you had it!

Reason I chose this product:

Getting started on next years Christmas cards.

johnk1901
1 review
11 helpful votes
April 20th, 2020
Verified purchase

Got a great price on Paton's wool yarn - incredible. Went to buy some cheap Red Heart yarn, and the price was about $36/skein - that's the price of an entire package of 6 or so! Anyway, I was unable to get anyone at Save Dollar Store to correct the price, and almost needless to say, I bought it elsewhere. Overall a good shopping experience, well organized web site.

lindaw1569
1 review
0 helpful votes
January 7th, 2021
Verified purchase

Arrived a few days later than expected but acceptable delivery time in this day and age. Thank you.

Shipping
shirina10
1 review
0 helpful votes
October 27th, 2020
Verified site experience

Great prices + Free Shipping! Just. Awesome.
I do have a quick suggestion:
Please update product descriptions, as many of them do not include the quantity/count.
Also, please make the Online Chat radio button functional.

Reason I chose this business:

Found through Google search.

Reason I chose this product:

Best price avail.!

sherip81
1 review
0 helpful votes
December 5th, 2020
Verified site experience

Wish I could see more products/page- pages loaded very slowly, and I was looking at a lot of things.

Reason I chose this business:

Popped up on a google search for what i wanted

Reason I chose this product:

What i wanted

traceyg129
1 review
0 helpful votes
December 18th, 2020
Verified site experience

I was thrilled to see free shipping using first class mail with usps. Most places over charge for even that. I will be back! Thanks

Reason I chose this business:

Better price, free postage, all around better options for exactly what I was looking for

Reason I chose this product:

Save Dollar Stores had exactly the product I was looking for, at the best price and the best postage deals than anywhere else that I normally shop. I'll definitely look here first in the future

junec154
1 review
0 helpful votes
March 11th, 2021
Verified site experience

Good website. User friendly and I saved $12 on my purchase. Thank you and I'll be back

johna2824
1 review
0 helpful votes
February 12th, 2021
Verified purchase

Delivery window for free delivery is longer than most other retailers but if you're patient and plan ahead, I got my items by end of the stated processing/delivery window (10 business days).

Shipping
jakes401
1 review
0 helpful votes
December 28th, 2020
Verified purchase

This puppy allows me to push and pull sewing needles through my work with ease.
Excellent for arthritic hands with dry skin.

lindal2421
6 reviews
1 helpful vote
October 17th, 2021

They saved me a lot of money on delivery, but I would prefer better support guys.
By the way, the website looks great and easy to understand.

Service
Value
Shipping
Returns
Quality
kennethp407
1 review
0 helpful votes
May 15th, 2021
Verified site experience

There is no product description. Am I getting all the prices shown of this costume or what?

Reason I chose this business:

Saw this costume on line and I need it for a play

Reason I chose this product:

Specific to a play

landingsa
1 review
9 helpful votes
May 29th, 2020
Verified site experience

Ordering and check out is very easy. Not sure about receiving the product. Hoping it is shipped in a timely manner.

Reason I chose this business:

Ease of pay. Most sites want to use a Paypal account and we cannot have one.

Reason I chose this product:

Our maintenance team can repair our A/C's without the added expense of having an outside vendor put it in and marking up the price.

janisk43
1 review
0 helpful votes
January 11th, 2021
Verified purchase

I ordered two JW Insight Clean Seed Silo Bird Feeders and I'm very satisfied. I have one that needs replacing and couldn't find them in my local pet store, found these online and so happy. Now I will always have one clean one on hand and ready for use. Thank you so much.

Shipping
deborahb1243
1 review
0 helpful votes
March 10th, 2021
Verified site experience

My experience was great and very smooth. I would definitely use this site again to purchase my craft supplies.

Reason I chose this business:

I like the fact that I could get the yarn I needed, because the Premier yarn website was sold out of the item i purchased on your site.

Reason I chose this product:

I am crocheting a blanket using the C2C stitch(corner to corner).

zeigho1
3 reviews
17 helpful votes
July 26th, 2020

Ordered two "36-Pack Sharpie Pens" through Google Shopping, received only two new bare pens. Google Shopping stated the advertisement was in error and full refund warranted. Returned items, but Save Dollar Store kept $5.50 because of "open package". Several other customers reporting exact same thing over the previous four years. Taking extensive work to get Google Shopping to step in and correct this and will probably have to file an AMEX complaint. Shopper BEWARE!

beckyc114
2 reviews
0 helpful votes
October 4th, 2020
Verified site experience

Easy to order. Shipping time seemed a bit long, but I'm okay with that this time.

Reason I chose this business:

Best price for product

Reason I chose this product:

Looking to replace broken one

brendat247
1 review
0 helpful votes
April 24th, 2020
Verified purchase

Loved the ability to collect sets of copic markers so that I could have a nice assortment to start with!

revar9
1 review
0 helpful votes
November 11th, 2021
Verified purchase

I am happy with the item I purchased and the time it took the actual shipper to deliver the package but you took way too long to actually ship the item. I checked several times over a number of days and all it said was, We are preparing your order. How long does it take to put a box in a brown envelope and paste a shipping label on it... I can do all that in an hour or two. I know I am not the only person buying from you but if you have that much business than you need to hire more workers.

They answered my email in a timely manner, but only provide me with the same information I had already read on your web site.

Service
Shipping
dans438
SaveDollar S. – Save Dollar Stores Rep

Dear Customer,
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!
Thanks
Customer Service
Savedollarstores

judym761
1 review
0 helpful votes
May 27th, 2020
Verified purchase
• Updated review

The site is not bad but the first 20 pages have the price of each item at $250.00 which is a little high for one spool of thread. Someone needs to review the site.
Update: The items I got are good and as described. Will probably do business with them again.

Shipping
The site is not bad but the first 20 pages have the...
June 12th, 2020
Verified site experience
• Previous review

The site is not bad but the first 20 pages have the price of each item at $250.00 which is a little high for one spool of thread. Someone needs to review the site.

Reason I chose this business:

Did a Bing search for a specific product

Reason I chose this product:

You are the only one that has this product at this point

arelid
1 review
0 helpful votes
January 1st, 2021
Verified site experience

Honestly I was really scared to purchase something. I never bought anything from this website. But so far Soo good, I hope I can give a 5 when I get my item!

Reason I chose this business:

It was the best price that I could find!

Reason I chose this product:

I have a lot of we r memory keepers! I love arts and crafts...

janc397
1 review
0 helpful votes
May 17th, 2021
Verified purchase

Would be helpful if you could show the items ordered when asking for a follow up. I say this because I had already filed the May 3 order paperwork away and have since order something else. I had to go back to my filed paperwork to make sure what you were asking for. In the future I would not take the time to respond to your survey if I have to go back to filed paperwork in order to answer it. If the items ordered were listed or pictured, it would be an easy answer without extra work on my part.
Thank you for your consideration of this request.

Shipping

Q&A (0)

Questions? Get answers from the Save Dollar Stores staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

SaveDollarStores is an industry growing retailer offering more than 15,000 arts, crafts, hobbies, home decor, holiday, seasonal products and office supplies at very reasonable prices and shipping is always free.

Vision Statement:
To deliver best in class reliability, quality & value in the eCommerce world.

Mission Statement:
Be the Leader in Value, Quality & Reliability to the people whose lives we touch.

Promoters:
We are a family-owned business with the Principals having a treasure trove of vast valuable business experience in diverse business activities of, manufacturing, marketing, sales, logistics, exports, imports & e-commerce.

Company Representative

dans438
SaveDollar S.
Typically responds within 17 hours

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4.6
780 reviews
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