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    ShoesPie

Ratings On Other Platforms

Trustpilot
1.3 / 5
ResellerRatings
3.1 / 5
Corporate Values

Overview

ShoesPie has a consumer rating of 3.84 stars from 489 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with ShoesPie most frequently mention good quality and snow boots.ShoesPie ranks 25th among Shoes sites.

  • Service
    103
  • Value
    115
  • Shipping
    101
  • Returns
    75
  • Quality
    108
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
View ratings trends
21
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What reviewers want you to know

Positive highlights

  • I have ordered high heels from ShoesPie and I'm completely amazed to see the quality and customer service.

Critical highlights

  • Forgot to say, sent them email with order number, photos, all they asked for and still no answer.
How would you rate ShoesPie?
Top Positive Review

“Custom fit”

Bella d.
3/21/17

I work for long hours and I always go in search of comfortable heels due to the nature of my job. I love this heels because it's so comfortable like they're custom made for me. Apart from the unique and lovely great designs which always complements my outfit, I get no injuries or toe cramps because the heels are cushioned well to give a good posture when walking. I just love the heels and glad I bought it.

See positive reviews
Top Critical Review

“Be ware! This web site is unreliable.”

Uc O.
12/13/21

I bought items from this site, took over a month to receive. No customer service number to reach anyone. Sent several emails about my order, no response. When my order finally arrived, I was shocked with what I saw. The materials does not look as quality as what they posted on their website. I received inferior materials, no sure anyone will get back to me if I return them plus cost of sending it. One of the dresses I bought is shorter in length than what they posted on their web site. I regretted ever ordering dresses from them

See critical reviews

Reviews (489)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (58) order number (16)
uco1
1 review
0 helpful votes
December 13th, 2021

I bought items from this site, took over a month to receive. No customer service number to reach anyone. Sent several emails about my order, no response. When my order finally arrived, I was shocked with what I saw. The materials does not look as quality as what they posted on their website. I received inferior materials, no sure anyone will get back to me if I return them plus cost of sending it. One of the dresses I bought is shorter in length than what they posted on their web site. I regretted ever ordering dresses from them

jacquelinet108
2 reviews
20 helpful votes
June 23rd, 2020

Complete scam! Do not order! Money came right out, but they gave me a fake order number, sent me one successful payment email. Never heard from them again! Oh wait only emails promoting there fake items! Oh and they charged a international and delivery fee. Horrible! God will deal with them one day, karma is real!

bellad13
1 review
1 helpful vote
March 21st, 2017

I work for long hours and I always go in search of comfortable heels due to the nature of my job. I love this heels because it's so comfortable like they're custom made for me. Apart from the unique and lovely great designs which always complements my outfit, I get no injuries or toe cramps because the heels are cushioned well to give a good posture when walking. I just love the heels and glad I bought it.

bj112
1 review
14 helpful votes
May 9th, 2020

Ordered in January, delay, delay. Followed up in March and offered a goodwill gesture of 8% discount if I ordered something else! Promised item was still being shipped! Followed in April and requested a refund and promised a refund - would take 10-15 days (sure they charge you quicker than that!). No refund and no further replies in May! Scam.

daniellej130
1 review
16 helpful votes
May 3rd, 2020

Made a purchase, spur of the moment, Paypal. Never received the item, emailed them to tell them how unhappy I was, especially after I read the reviews. They offered me an 8% discount off my next order. How are these companies able to operate? Advertise on Facebook? Advertise anywhere? I've learned my lesson. Just a quick glance on here let me know I was just another sucker. You can no longer enjoy a casual love affair with online shopping, clicking on what you like and impulse buying. You now have to google the site, see if they are legitimate and then close out your shopping cart or run for the hills. Its Bull$#!%. Well played ShoesPie, well Played...

tracit52
1 review
8 helpful votes
March 6th, 2020

I never received my shoes and they told me that the shoes were returned and asked for $13 dollars more to re-ship them. 6 year's later I'm still trying to get my money back. I've proved my payment through PayPal and their emails but they still giving me the run around. I'm PISSED!

andrer9
1 review
18 helpful votes
March 26th, 2016

I ordered my wife two pairs of shoes on March 5, for her birthday on March 20th. I have not heard anything in reference to my order since I made it besides a customer service person's chat a few days after making the order. All they said was that they have the order and the shoes should be on the way in a few days.
Here it is 18 days later and nothing

donnah801
1 review
3 helpful votes
July 13th, 2020

I ordered 2 pair of sneakers back in March or April- it's now July and still no sneakers- but they took my money right away around $90

sukhdevs3
1 review
0 helpful votes
January 30th, 2019

Wow... I haven't ever see the variety of shoes like this, before. Thanks "shoespie". For sharing the wonderful shoe collection...

seanl357
1 review
0 helpful votes
January 3rd, 2022
Verified purchase

A month after ordering... and status is STILL Processing... WTF. No number to call and check status... How can a company still be processing after a month!

Tip for consumers:
Avoid this site.

Products used:
Ordered several items...one month, no delivery, not even processed yet.

Service
Value
petert497
1 review
10 helpful votes
August 4th, 2020

In March I ordered a cool looking leather biker jacket through a website link on Facebook called Jaspopo, which purported to be in Germany. I received an email confirming
The order but nothing else. After fruitless efforts to contact them, some research showed this was a front for Shoespie. I contacted them and they messed me around, eventually sending me a cheap imitation leather jacket in a different style, so I opened a complaint with PayPal. Shoespie offered me a €15 part refund(I'd originally paid €42). It looks like they put fake pictures of clothing, shoes etc on their website, take your money then send you cheap Chinese tat... if you're lucky you get a partial refund but you've still paid more for the item than it is worth.

They have apparently been reported for offering people discounts or vouchers to post favorable reviews - no trustworthy company would do this.

latriced2
1 review
3 helpful votes
March 20th, 2020

They Send me a email n still took my money anyway, don't buy from this site it's fake. They will never give you your money back r the shoes because it a fake Chinese company!

vd41
1 review
2 helpful votes
March 7th, 2020

Scam company go away, try to support your business and your fraudulent. Still waiting on my dress.
When will I receive my order?

Shipping
edubigese
1 review
10 helpful votes
July 21st, 2020

Im so mad i wetting for 4 months and i got a one item total wrong for what i paid. My order was 3 dresser and they jut send me this total ugly blouse. I send out so many email no one responded back. You got my emaill.com just in case you want to replay back. And this fake fixvista send a confirmation this is a scam...

carlosz45
1 review
0 helpful votes
August 15th, 2020

Brought colourful trainers from site called Dressibe, advertised on Facebook, paid via PayPal, company who took payment was ShoesPie... took over 2 months to receive a product, after contacting them and involoving PayPal, eventually received some kind of footwear. Basically sent some tat, handed them to my daughter, as was for her, looked at me, like a was having a laugh... i wouldnt know how to describe them!

Contacted ShoesPie to inform them of their error, which they said, keep them and you can have $15 discount, i was like, you having a laugh mate! These things are not worth the $20 plus difference, i wouldn't even pay $5 for them! So they comeback with $20... i laughed and said no, want the correct shoes or full refund, they said could give me only $38.99 refund, can't refund shipping... plus only way i would get refund was once they had received the things they had sent me in perect condition, no dirt, no perfume or damage. Fair enough.

While chatting to them, i had raised a case via PayPal with them, giving them all the information, photos of the things they sent and what was actually supposed to receive... which shoesPie didn't like, as PayPal contacted them, ShoesPie were adamant i wouldn't get full refund, but PayPal has awarded me and paid me a full refund from ShoesPie.

The company uses various names, but are utter crap!... offer discount... give you spill to keep the rubbish... DON'T USE!

blancag40
1 review
3 helpful votes
April 28th, 2020

Scam website. You will never receive your stuff they will just keep your money. I never received any if my stuff i ordered over 100$

cassandram30
1 review
2 helpful votes
November 15th, 2017

Hard to check out with just one pair love love. The shoe website cant wait to buy more shoes. Really love the high hills

juliej311
1 review
2 helpful votes
March 8th, 2020

I ordered a jacket on January 18th. Almost every week for about a month I got an email apologizing for the delay and offering me crappie discounts for my next order. I emailed them asking to cancel the order, and got no response. I made a case with PayPal, and the company said that if I dropped the case they would cancel the order. I dropped the case, and heard nothing for a week. They just emailed me that they can't refund my order because they have already sent it... one week after I told them I dropped the case and want a refund.

This is a Chinese company posing as an American company. Shame on me for not researching this company further before ordering from them. This is not my first time dealing with a Chinese company that is posing as an American one.

kentrellw
1 review
1 helpful vote
April 29th, 2020

I ordered some heels for my wife and I never got them I emailed them twice no response but they took my money and now they can't answer me I will never order from y'all again

crystalw13
2 reviews
3 helpful votes
December 8th, 2020

Oreded 2 items from them arrived 30 days later an they should be ashamed of theirselves to send someone those items TRASH TRASH REFUND ME PLEASE THANK YOU RETURN TO SENDER

paulinew29
1 review
11 helpful votes
December 12th, 2019

I ordered 11/29checked the status 12/04 saying preparing, tried to make contact email and phone# w no success and was unable to cancel on their sight. Thank god I use a Govt pymt method and requested an investigation IMMEDIATELY FOR A COMPLETE REFUND OR I WOULD HAVE LOST ALL MY MONEY. THEY ARE ALSO ATTACHING THEMSELVES TO SHOE DAZZLE BECAREFUL.

idka1
1 review
3 helpful votes
November 14th, 2019

NO STARS FOR THIS COMPANY! Don't order from here! They take your money and run! They don't answer any correspondence. Place is a disgrace. This world is full of horrible people!

pamelah244
1 review
10 helpful votes
May 16th, 2019

I ordered shoes and it took me over a month to get them. I asked to cancel the order they stated that it was too late to cancel. Once I received them I contacted them for a return address and no response for two weeks. Then I returned them to the address on the envelope and it has been over a month and they still haven't credited back my account. I emailed them the receipts from me sending them back and no response over $300 down the drain. Do not use them.

Pamela Howard *******693

sabreet
1 review
12 helpful votes
March 20th, 2019

I wish I had of read the reviews about this site! What I don't like is that they are so quick to snatch your money of your credit card. But won't send you a conformation number or anything! You have to copay F. B. I. To get any type of information. I'm so upset I paid 3-8day shipping. Havent even gotten a confirmation number! But they were so quick cto take my money tho! You can't even contact anyone from customer service!

sarad154
1 review
1 helpful vote
July 13th, 2019

Very poor return advice. £58 pounds lost? No returns for full money beware Offered 30% and I could keep the sandals which do not fit. This company is a scam! Have been given an address in china to send them to. No way of getting refund once they have been sent
Have now a pair of unwearable sandals Have complained to Amazon and to paypal.

Q&A (120)

Answer:

No... I NEVER received the shoes I ordered. I paid via paypal. Thus, I filed a complaint and requested a refund. Believe the REAL reviews by the real consumers. Some of the reviews that are positve were written by the employees. You can tell by the grammar. Do not invest your hard earn money in a company that obviously does not deliver the product that is advertised. Buyer Beware!

By Angel G.
See more answers (11)
Answer:

Dear friend, Thanks for your question here. Shoespie is a super shoes online store and you can find so many wonderful and new styles shoes here with affordable price and high quality. You can pay wth paypal easily and conveniently. Just take it easy to shopping on us. Thanks! It's our great pleasure to serve to you. Best regards, Shoespie team

By Shoespie R.,
See more answers (12)
Answer:

I would strongly urge you not to. An your correct. Its an auto reply. Granted, i did get my refund. But the representaion was all false. Claimed their shoes where original, made per or to order. After months of waiting, im finally told. Its out of stock. The choice is up to you, i dont mean to discourage anyone. I just wanted to share my experience and view.

By Tonya G.
See more answers (9)
Answer:

Dear friend, Thanks for your question to us and we're so happy to serve you. Some of our items are designed by our special designers. They're stylish and high quality. You can feel free to shop here. Thank you. Best regards, Shoespie team

By Shoespie R.,
See more answers (3)
Answer:

Hi, dear Tania, please don't be worried you will receive your shoes as soon as possible. If you can tell me your order id so that I can help you check the details for your order? Thanks for your shopping at shoespie.

By Shoespie R.,
See more answers (16)
Answer:

It's out of China. I ordered shoes over a month ago and I haven't received them. I've sent them multiple emails asking for a refund. Nothing. This place is a scam. I'm out of $100. Please don't waste your money

By Jessica M.
See more answers (9)
Answer:

Dear friend, Thanks for your question to us. Shoespie is a super online shoes shop for all kinds of high heels, flat shoes and so on. All of the pictures you can see on our site were taken by our workers after being made. If you like some of them, just make an order and then wait to receive them. Thank you. Looking forward to your coming. Best regards, Shoespie team

By Shoespie R.,
See more answers (3)
Answer:

Dear customers, Thanks for your message, and we are glad to hear your voice, which will make our website better. Could you please tell me your order number so that we can solve your problems as soon as possible? If you have any problem or suggestions, please feel free to send emails to our mailbox: reviews@shoespie.com. Thanks for sharing your experience with us! Best regards!

By Shoespie R.,
See more answers (5)
Answer:

Hi, thanks for your question to us and we're so happy to help you. Our company is located in China. If you want to make order on our website, just feel free to do that and we'll do our best to serve you. Thank you. Best regards, Shoespie team

By Shoespie R.,
See more answers (4)
Answer:

Hello, Thanks for your question here. Could you please tell us your id number so that we can help you soon? Thank you. Best regards, Shoespie team

By Shoespie R.,
See more answers (3)

Can’t see your question? Ask to get answers from the ShoesPie staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Shoespie.com, the world of shoes, offers all kinds of high quality women shoes and mens shoes. Buy fashion shoes for women and men at shoespie.com!

Business History

Shoespie.com is one of leading online supplier of all kinds of shoes such as fashion heels, dress sandals, comfort flat and
Casual boots.We keep abreast with the latest trends in fashion and provide hundreds of dedicated products for global shoppers.
We have an elite team with professional skills and unlimited creativity in shoes making. Whether you are on the special
Occasions or in the daily life, our shoes can make you the focus of attention.
Esides, Shoespie offers a quick-and-easy online purchasing process in addition to offering all of our clients our dedicated and
Knowledgeable customer service.
Our tried and tested Trust Marketing and PayPal payment processes guarantee a safe and secure purchasing environment.
What's more, unlike our competitors, Shoespie.com has truly taken out the hassle of international trade—from product
Sourcing, secure payment and shipping.
With the rapidly development of Shoespie.com, there will be more challenges and difficulties, but we will try our hard to solve the problems existing in the process of our business operation, generating more convenience and benefits for our customers.

Company Representative

shoespier
Shoespie R.

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