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    StoreDress

Corporate Values

Overview

StoreDress has a consumer rating of 4.2 stars from 104 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with StoreDress most frequently mention customer service, good quality and big day.StoreDress ranks 13th among Prom Dresses sites.

  • Service
    23
  • Value
    23
  • Shipping
    23
  • Returns
    20
  • Quality
    23
View ratings trends
4
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What reviewers want you to know

Positive highlights

  • I've just received the wedding dress I ordered for my daughter from Storedress.com and we couldn't be happier!!
  • I contacted customer service 10 days later, and it is then when I found out they have a 7-day return policy.

Critical highlights

  • I ordered a dress and paid extra for custom measurements.
How would you rate StoreDress?
Top Positive Review

“I need dress”

Anna M.
9/22/15

This gown that I ordered was even more beautiful when received. Everyone I showed it to loves it. It fits like a glove. I am recommending everyone to your website. Hopefully you will get lots of customers through my recommendation. Keep up the great work. Totally happy.

See positive reviews
Top Critical Review

“Wedding Party 911!”

Marcia H.
3/30/15

Three women ordered ice blue chiffon gowns for a wedding. Dresses, purchased at same time, are completely different colors! Since we all live in differing locations, we are just realizing our dresses vary in color. And I mean color, totally! Dresses were purchased in January for early April wedding. Flora responded that fabrics differ in color, bolts of fabric can vary, and because she was not notified within seven days "kindly understand" it's just too bad.

See critical reviews

Reviews (104)

Rating

Timeframe

Other

Reviews that mention popular keywords

wedding dress (13) customer service (11) custom measurements (4) prom dress (5) 3 weeks (3)
annam127
1 review
0 helpful votes
September 22nd, 2015

This gown that I ordered was even more beautiful when received. Everyone I showed it to loves it. It fits like a glove. I am recommending everyone to your website. Hopefully you will get lots of customers through my recommendation. Keep up the great work. Totally happy.

Service
Value
Shipping
Returns
Quality
thomasn28
1 review
0 helpful votes
September 15th, 2015

This dress is amazing! Fits like a glove good quality and lovely colour!

Can not wait to wear it.

Have to point out the customer service with them is impeccable

Thank you for all your help and fast responses

I will order again in the future.

jennifera73
1 review
0 helpful votes
September 23rd, 2015

Love this dress. Very pretty. Good quality. Good fit. Lots of compliments and surprises people that I bought it online. Side on - the shape not as flattering as quite a lot of fabric draping over my pear-shape lower half but that is not the manufacturers fault; it is just that shape of dress on a pear-shaped figure. A good quality heavier fabric so the fall of it was nice overall and overall it

lilys31
1 review
0 helpful votes
September 21st, 2015

The dress is amazing and I have had many compliments on it. When contacting customer service with a question, they responded quickly! Thanks again for your great work! Will highly recommend you to my friends.

emilym63
1 review
0 helpful votes
September 25th, 2015

It is a beautiful dress, brought for a ball. Having the dress custom made for the price on special is well under the value that you would normally pay. This dress is ideal for many occasions and is so sweet. Feminine stylish. The back of the dress has small covered buttons which adds a touch of class. This dress would be suitable for all shapes and sizes. Well done. Thankyou

sophiab8
5 reviews
12 helpful votes
September 9th, 2015

I received my dress today:)
Am extremely happy with it!
Speedy delivery as well
Didn't expect it so soon
Thanks again

I have recommended this website to many people

daniex
1 review
0 helpful votes
September 24th, 2015

My daughter will get married in November. So I ordered a wedding dress for her on storedress. I often shopping on this website. Their dresses are really good. That is why I order my daughter's wedding dress here. The dress is important to my daughter. So I have to find a website that is really trustful. And storedress never make me down. My daughter love the dress so much. We will post some picture after the wedding. I just came here to say thank you.

violetw3
1 review
0 helpful votes
September 23rd, 2015

The dress is very pretty. The reason why i do not give them 5 stars is that the dress is a little small on the bust. Fortunately, they leave 2 inches additional fabric in the seam so that i can fix it in my local shop. And they paid the fixing fee. I really appreciate that. I will choose custom size next time. Thank you storedress

laurag59
2 reviews
3 helpful votes
September 12th, 2015

Beautiful dress! Looks exactly like on the picture. The only comment I would have is on the colour, I ordered 4 of these for my bridesmaids and it turned out that each one was slightly a different shade - barely noticeable though. I still love them!

jackj64
1 review
2 helpful votes
September 13th, 2015

Get the dress yesterday, well done. Fast shipping and five stars customer service. They get reply to you very soon. Very wonderful experience. I will order again

arrahl
1 review
0 helpful votes
September 24th, 2015

The dress is in one word exquisite. It's a winner on all fronts. The fit is impeccable, quality of fabric, appliques and details are wonderful. It is exactly as pictured. I originally thought i would need to order a crinoline to get the look as pictured but it comes with a crinoline sewed into the dress and several layers of fabric. Shipping time was reasonable.

jhonm19
4 reviews
16 helpful votes
June 24th, 2015

Got the dress custom made for my ball and it was a perfect fit! I got heaps of comments how how beautifully the dress was made and the dress made my night perfect! I am sure my next dress search will begin and end with your site, thank you!

Tip for consumers:
highly recommend

Service
Value
Shipping
Returns
Quality
linniep
1 review
0 helpful votes
September 25th, 2015

The actual dress is even more beautiful than the photo, and for what you are paying for the dress is unbelievably low priced compared to the beautiful detail, material, and embellishments. I ordered a crinoline stand out slip to go underneath the dress to give it the fluff that you see in the photo. I couldn't stop looking at myself in the dress once it was on, and I really didn't want to take it off to hang back in the bag. It is absolutely breathtaking and a dream of a dress. Thank you

kerissac
1 review
0 helpful votes
September 26th, 2015

I order a dress for my mum who is really big size woman. It always be hard for her to order a suitable dress. And i found storedress for accident and decide to give it a try. The price is really cheap even for plus size dress. They made the dress according to the measures i offered. The dress turn out to be perfect! My mom love it. And she said shew will order all of her dresses here. Thank you!

selint
2 reviews
4 helpful votes
September 18th, 2015

Very good delivery service. We ordered several custom size dresses. And we thought it would need another few days to receive our order. And then they just came. What a surprise!

Tip for consumers:
good delivery service

Service
Value
Shipping
Returns
Quality
asemz
4 reviews
4 helpful votes
September 19th, 2015

I got the sweet dress yesterday, and i love it. Wonderful quick service! Will order here again.

Tip for consumers:
Wonderful quick service!

Service
Value
Shipping
Returns
Quality
geetan
1 review
0 helpful votes
September 24th, 2015

Once I put this one on I fell in love with the illusion neckline. It has the feel of lace without being overdone. The skirt is light and airy. The waistline hits at my natural waist, which is a bit higher than normal peoples.
The gown I have is an 18 W and will need to be taken in a bit but I love it. It has almost a vintage feel to it.

lorir7
5 reviews
15 helpful votes
June 24th, 2015

They have met my standards in a perfect way. I bought a dress for my brother in laws wedding. The handling and shipping was FAST. Even faster than what I was told. The dress looked beautiful and I am so satisfied. I can honestly say that I have never owned a better dress than this(except for my wedding dress). I just ordered a new dress and I am so excited to get it!

lisaa86
2 reviews
2 helpful votes
September 22nd, 2015

I love the dress! Beautiful material and fits well, a tad bit longer than I expected but overall I love it. The dress arrived as scheduled.

Tip for consumers:
beautiful material and fits well

Service
Value
Shipping
Returns
Quality
banditn
1 review
0 helpful votes
September 15th, 2015

Love it, love it, love it. I have to get some minor alterations but is was worth it. The dress is beautiful, the A-Line Spaghetti is perfect. Also, the separate part of the dress make it so classic. The shipping was fast and no additional fee. I really recommend this dress you won't be desapointed. I can wait to use it. Very happy with this product. I will buy more clothes from you for sure.

donnaf25
2 reviews
3 helpful votes
September 9th, 2015

Ordered this dress for my daughter's grad. It fit perfectly. She got so many rave reviews on her special night. Thank you for making my princess feel like a real one that night. She very happy with it.

Service
Value
Shipping
Returns
Quality
meliss830
1 review
0 helpful votes
September 24th, 2015

I was asked to write a comment here. And when i try to read the reviews here and I found several bad reviews. I do not know what happened to them But luckily, my dress is pretty and arrive fast. When i open the package, i was shocked with the good quality with this low price. Such a dress will take about $600 here in America. But I only spent $200 for it. REALLY GOOD!

sonyad2
4 reviews
1 helpful vote
September 18th, 2015

I ordered this website dress for my bow renewal. I decided to take the option of custom fit. My body is awkwardly shaped but it fit beautifully. It's stunning. We were so happy with the dress a few of my guests bout their dresses from you too!

shaheda4
1 review
0 helpful votes
September 26th, 2015

Beautiful! We received it today and it was what we expected. Can't wait for my grand-
Daughter to wear it to the pageant. We will definitely purchase more gowns from you. Ordered on Tuesday afternoon and received it in California on Friday
Morning. How about that for great services!

kyrah1
1 review
0 helpful votes
September 26th, 2015

Dress arrived 10 days after ordering and is a perfect fit. Highly recommended as can dress up or down so suitable for different occasions. If you are looking forward to a cute sweet dress, I believe this is the best choice for you!

Q&A (3)

Answer:

Dear customer, Thanks for your questions. Would you please send us your order number and request to service@storedress com with the subject "Sitejabber Review"? Our related department will contact you there and solve your problem as soon as possible. Thanks, Storedress service team :)

By Storedress R., JJsHouse Rep

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About the business

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Company Representative

jamesa103
Storedress R.
JJsHouse Rep

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