Tobi has a consumer rating of 4.13 stars from 5,023 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Tobi most frequently mention free shipping, great prices and cute clothes.Tobi ranks 32nd among Women's Clothing sites.
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I had an incredible customer experience. Customer service were so helpful and replied rapidly. They went over and beyond what I thought they would and I was finally able to purchase a dress which was out of stock. Thank you. I cannot wait to try on the dress when it arrives and have had a great and reliable first experience buying from this shop for the first time. I will definitely be back for future purchases.
Waiting for a month and the shipment is shown delivered, I contacted the customer service, they said it's delivery company's problem. And just lose my US$70. It's my first time trying to buy from this company. And will not recommend anything from them in the future. Stay away from TOBI
I had an incredible customer experience. Customer service were so helpful and replied rapidly. They went over and beyond what I thought they would and I was finally able to purchase a dress which was out of stock.
Thank you. I cannot wait to try on the dress when it arrives and have had a great and reliable first experience buying from this shop for the first time. I will definitely be back for future purchases.
Customer service were so helpful, kind and patient with me and I am over the moon that I have good the PERFECT dress for my sister's wedding.
I saw a dress that I loved on Pinterest and it led me to TOBI.
Super straightforward, thanks! I needed a navy, form fitting, ankle-length bridesmaid dress for a wedding and this looked perfect! Unfortunately, the dress I received was missing part of its rear clasp so I was unable to wear it for the ceremony. Additionally, the seam on the rear was uneven and bunching so I will need to get it altered. Overall, service was seamless and delivery was quick! Highly recommend.
I really enjoyed it! I absolutely adore all of your dresses! I've been scouring the internet for weeks searching for the perfect dress for my upcoming birthday dinner date with my husband. I hadn't found anything that wowed me until I visited your site. From there my only trouble was deciding which dresses to buy! Thank you so much for making my shopping experience so pleasant!
I noticed a few Pinterest pins of yours and I really liked what I saw, so I decided to give your shop a visit. I was NOT disappointed!
The three dresses I chose today were exactly what I was looking for. They fit my personal style perfectly. They very closely resembled what I had envisioned as my ideal choice.
Tobi was a great online shopping experience. They had valid security checks and I do appreciate the time the developers took to set that up. Thank you for my wonderful birthday dress and that free leave-in conditioner! <3
I chose it for my 18th birthday coming up
I like the clothes that I buy from this site, but I do think you need to improve on your return & exchange experiences for customer. I remember returning an item in April of 2019 and not receiving a refund until 2020. However, I love the quality of the clothes, so that's why I continue to buy your clothes (would have to be more cautious of what item to buy so I don't risk running into this issue again).
The dress is cute.
I need to a dress for graduation
Price is amazing! Have never ordered from here before so i look forward to seeing my product and also how quickly it gets here :)
Looking for a Tshirt dress!
My dress came pretty quickly. Only concern is that I didn't not receive a tracking number or any updates when my order was being delivered. The dress just appeared at my door with no heads up. I'm grateful it shipped in one piece but I would have liked to be updated about my shipping process.
Your clothes are good quality!
I needed a dress for a special occasion.
Was very great! I didn't have any technical difficult at all. Everything on the site loads well. My overall experience was easy breezy! Love it!
Found you guys on Pinterest and have fallen head over heels for all of your supper cute pieces!
Your products were very beautiful. Your site represented realistic examples of how my body is shaped. I was able to find my size very easily because of this. Was also super excited that you all carry size 7 in jeans! My size exactly
Love Tobi! It's always so easy to look for certain dresses and they filter pretty good based on color or type of dress.
When I first met my fiancé I was wearing a Tobi dress, I thought it was only right to take my engagement pictures with a Tobi dress!
I have an engagement photo shoot
This whole quarantine thing is not good for my wallet. Shopping experience was great! Wish you had paypal express checkout tho.
Saw a fb ad for 60% off loungewear.
Birthday gift to myself.
Great! Wish I had free shipping despite my amount spent bit it's fine just happy to place my 1st time order
It’s about time
Just trying out some dresses on sale want to see how their clothes fit
Quick and easy! I really loved how things are categorized. I was looking for midi and maxi dresses and I was surprised to see how things were categorized within the midi and maxi dresses! It was so much easier for me to find what I wanted. Especially when I was looking for lounge clothing, I was able to find long tees right away without having to browse 8+ pages. I LOVE how easy it is to shop on your site!
I needed some new dresses for my postpartum pregnancy body!
I needed some casual, loose fitting staples in my closet to accommodate my new body <3
Your *******@tobi.com was very helpful in explaining what I needed to do to get my store credit. Thank you!
My daughter likes it.
My daughter liked them.
Nice clothes, but really ill fitting. It was final sale, so I feel like I just wasted a lot of money.
Attractive looking clothes advertised on Instagram.
They looked attractive in the pictures.
Totally cute tops and dresses for a great price, Sales prices are awesome. Will continue to shop online :)
Instead of store returns please return the funds. It would be easy buying more stuff without being skeptical about losing money for the unfitting dresses. Store credits can be used only if you like the items I don't know how long will that take.
I liked a particular dress.
Needed for a party
So pleased the dress I ordered for my daughter was delivered so quickly. It's lovely and true to size.
My daughter found Tobi through social media
The style and price were appealing.
Good so far. Can't wait to see if I will have a better experience than the last time with the shipping
For my daughter
Great site, great products, awesome sales! Everything looks like fantastic quality too! So happy I stumbled upon this brand.
Came up on Google when looking for vacation club dresses
Great sale, cute style, looks to be fantastic quality
Quick and easy, gave great suggestions while I was shopping. Very well formatted website, would definitely shop here again.
No other stores had inexpensive, cute dresses. I needed a dress to go to a family event and this store was suggested to me by a friend. I'm glad she did, I found exactly what I was looking for.
I needed a modest, cute dress to go to a family event and the dress I bought checked off everything I was looking for. Thank you for being such a great company!
Love your clothing line! I wish you had the option to get an email alert for when oos items come back in, I would totally buy half of the things here
Love your clothing style
I love Tobi, so sophisticated! But honestly would love to know when things become back in stock :(
Looks authentic and original
I live in New Zealand and wasn't charged anything for taxes for my order!
Contact customer service and tell them, this happened to me before using a few other websites and they told me to place the order anyway and gave me a refund for the items that were overcharged. Pretty annoying when you have a 50% off code to use and they mess it up!
With your best interest in mind, I would advise that you return in separate packages with labels from each order and watch it closely from beginning to end of the return so it doesn't slip through the cracks. Get a tracking number for each also.
I live in the Bay Area outside of their SF headquarters so I've rec'd my items with in 3-4 days typically.
Tobi is a "members only" online fashion boutique that sells a full range of discounted women's clothing: dresses, handbags, leggings, denim, and so on. Tobi is based near San Francisco, California.