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    Wedding Tropics

Corporate Values

Overview

Wedding Tropics has a consumer rating of 4.6 stars from 2,481 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Wedding Tropics most frequently mention customer service, great quality and linen shirt.Wedding Tropics ranks 13th among Men's Clothing sites.

  • Service
    31
  • Value
    10
  • Shipping
    11
  • Returns
    6
  • Quality
    87

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 89.8%
Positive
521
Neutral
45
Negative
14
View ratings trends
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What reviewers want you to know

Positive highlights

  • I highly recommend these folks for your beach wedding attire.
  • Great shirt (complimented by all) Great website and fantastic customer service.

Critical highlights

No critical highlights yet

How would you rate Wedding Tropics?
Business's Favorite Review

“Fast Service”

K S.
3/31/20

My sister's wedding was planned a few weeks before it happened. Wedding Tropics sent my shirts (for me & my son) quickly. When there was a size discrepancy, the return was easy & I received the shirt long before the big day (due to the global pandemic the date moved up 10 days)! They're great and do their best to meet your schedule. Will definitely use them in the future!

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Top Positive Review

“Awesome!”

Susan F.
7/17/20

Fast delivery. Product was everything I hoped for and better. Bought a beautiful ocean blue linen shirt for my nephew to propose in. He looked so Handsome!

See positive reviews

Reviews (2,481)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (90) beach wedding (24)
iolak2
2 reviews
2 helpful votes
August 8th, 2020

Keli Smith of Wedding Tropics has been wonderful to work with. We had some late-in-process orders for my daughter's beach wedding, and Keli talked me through style options and delivery times. She promptly resolved an issue that arose, and my 2 orders both arrived earlier than expected (hugely appreciated during this busy time!). The attire is perfect for the big day, and the customer service has been stellar. Highly recommend!

noahb129
1 review
1 helpful vote
June 8th, 2021
Verified purchase

An associate followed up by email promptly regarding my order; there were some stock issues with exactly what I had ordered. She quickly helped find an alternate stitch color that I think actually ended up being a nicer match for our special day, got it shipped promptly and arrived as expected. Nice quality shirt, I looked my best when it mattered! Thanks!
Noah

As previously described, very helpful in finding a great alternate as my first choice was out of stock. Very responsive.

Reason I chose this business:

Other good reviews.

Service
Quality
arlenec179
1 review
0 helpful votes
March 24th, 2022
Verified purchase

We ordered one medium long sleeve and one small short sleeve shirt along with a pair of pants for a wedding party. When they arrived, both shirts were long sleeve. I contacted them immediately and they quickly sent me a return label. I received the small sleeve shirt about 1 1/2 weeks later. The linen clothing is of great quality and they have exceptional customer service skills. I would definitely recommend them to friends and family.

petee39
1 review
0 helpful votes
September 10th, 2021
Verified purchase

I like the look of the clothes but beware of their return policy as it is not favorable to customers! If you expect it to be like most retailers it is not and they drag out the refund for 14 business days and they will apply other charges if what you send back is below a certain dollar amount. I returned some pants and bought another pair and because they were $70 they charged me additional. Although I like the clothes I will not purchase here again

kevinb112
Kevin B. – Wedding Tropics Rep

Due to covid, we are severely understaffed and simply cannot get to all the tasks timely. A large part of that is the returns processing, which is why we publish a 14 day return window on our site. We also do not pay for return shipping. We did not charge any additional other than that so not sure what you are talking about.

rekhac14
1 review
0 helpful votes
July 17th, 2021
Verified purchase

The shirts looked great in pictures. However the colors on the models, especially coral and orange looked much lighter in pictures.
It was too late to send exchange and the guest commentary at the occasion reflected the loud colors.
The quality of the shirt however was extremely good. So please choose wisely and go for lighter colors.
The shipping and delivery were spot on with no delays.
If I could exchange for 2 of the 3 shirts for lighter shades, would do that in a jiffy.

Reason I chose this business:

Looking for linen shirts online and the site showerd some good choices.

Reason I chose this product:

Shirts looked great on the kiddos and all sizes were available. So bought all 3 shirts in one single place.

Quality
dannyp257
1 review
0 helpful votes
February 11th, 2022
Verified purchase

Suit jacket fit well for my build (I'm 5'7" and weigh around 150lbs with average chest and flat stomach). Suit pants were way too long though even at S/30 the smallest size available, but this is probably for the best so you can tailor as needed. Overall good product and shipped/arrived fast.

carrieb158
Carrie B. – Wedding Tropics Rep

HI Danny. Happy to hear everything fit well. Our stock pants come unhemmed at 36 inches so you can customize based on your shoes or lack of as many people chose to go barefoot at beach weddings!

susanf752
1 review
7 helpful votes
July 17th, 2020
Verified purchase

Fast delivery. Product was everything I hoped for and better. Bought a beautiful ocean blue linen shirt for my nephew to propose in. He looked so Handsome!

minervaf11
1 review
0 helpful votes
February 11th, 2021
Verified purchase

Just what I wanted to get married elegant and simple for a beach wedding. True to the size... fitted perfect,. Very happy. Can't wait to wear in April. 100 percent satisfied.

anthonyb1094
1 review
0 helpful votes
February 4th, 2021
Verified site experience

Ordered 7 so far - great product

Reason I chose this business:

It has larger sizes and it was user friendly. Loved embroidered shirts.

carrieb158
Carrie B. – Wedding Tropics Rep

Hi Anthony! We received your order and your provided measurements look good. If our Production Team has any questions, we will be sure to reach out to you.

jenniferm2818
2 reviews
0 helpful votes
April 18th, 2021
Verified purchase
• Updated review

The clothing I received fitted as expected and in good condition. The pants require a hem which was not clear when I purchased them. Everything was shipped and arrived quickly.
The site offers Amazon payment on the billing page, but then the website requires a billing phone number and email address that isn't part of the Amazon billing address page and you can't enter it manually. So I had to back track and just manually enter all my information.
Small details that hopefully the company will correct, but overall a good experience.

Reason I chose this business:

Google searched for beach wedding attire and your site came up

Reason I chose this product:

They have a nice, relaxed appearance for a less formal, outdoor wedding.

Quality
kevinb112
Kevin B. – Wedding Tropics Rep

Hello Jennifer, thank-you for your review. We have addressed the issue with the Amazon payments. It is turnkey now and simple as it should be, the pants unhemmed is explained in the product description.

You say you offer Amazon payment, but then your website...
May 2nd, 2021
Verified site experience
• Previous review

You say you offer Amazon payment, but then your website requires a billing phone number and email address that isn't part of the Amazon billing address page and you can't enter it manually. So I had to back track and just manually enter all my information

Reason I chose this business:

Google searched for beach wedding attire and your site came up

evee24
1 review
0 helpful votes
February 25th, 2021
Verified site experience

Super smooth process. We've been eyeing the clothes for almost 3 weeks now. We spoke to Carrie and she was very helpful!

Reason I chose this business:

The clothing looks to be very high quality and a great value.

marissat49
1 review
0 helpful votes
June 15th, 2021
Verified site experience

Excellent customer service. I contacted your customer service department through email wanting to see if you all could overnight the shirt for a wedding on Saturday. Carrie has been so helpful and has exceeded all my expectations... excellent customer service. Count on me sharing this information with friends.

angelah379
3 reviews
0 helpful votes
May 21st, 2021
Verified purchase
• Updated review

Thank you Kevin for reaching out and solving my issue. I appreciate it, a lot. I have reordered another pair!

Products used:
shorts

kevinb112
Kevin B. – Wedding Tropics Rep

You're very welcome Angela, thank-you too!

Just as described
April 26th, 2021
Verified purchase
• Previous review

Had to reorder. Received new order Friday and Its just what we wanted. Fit is perfect

Took care of my issue immediately

Reason I chose this business:

All the good reviews

Reason I chose this product:

For Wedding attire

Service
Quality
davidt2041
1 review
0 helpful votes
May 11th, 2021
Verified purchase

Fast turn around, quality material, good prices, large selection. I look so good, she definitely will say "I do"!

carrieb158
Carrie B. – Wedding Tropics Rep

Thanks David! And i am positive she will say "I do!"

vivianp89
1 review
0 helpful votes
July 4th, 2021
Verified purchase

I ordered a guayabera for my nephew going to a destination wedding. The website does not give you an option for expedited shipping but I called, left a message and Cary called me right away. She overnighyed the shirt and it arrived promptly. Her customer service is among the best I have encountered! I would recommend this company to anyone wanting a quality product and exceptional service.

Excellent!

Reason I chose this business:

It had the exact guyabera I was looking for.

Reason I chose this product:

Elegant, beautiful design.

Service
Quality
taylorb203
1 review
10 helpful votes
January 9th, 2020
Verified site experience

Best customer service that I have ever experienced. Carrie was amazing and helped so much. So happy I found this place, will defiantly order from here again.

derecka1
1 review
0 helpful votes
October 9th, 2021
Verified site experience

Just received an email that my purchase is back order and may not arrive for more than Im1 month. I have an event on Oct 15 in the meantime!

glennf154
2 reviews
1 helpful vote
June 25th, 2021
Verified purchase

I ordered 3 items for my wedding coming up in October. I wasn't sure if which size to get but if you go by the chart they have for you to look at and size yourself according to the instructions on it you should get a perfect fit like I did. Also got all of my stuff really fast and everything is as described. I have no complaints with anything I bought.

christinap218
1 review
10 helpful votes
February 25th, 2020
Verified purchase

Purchased pants and a shirt for the groom and everything was perfect! Easy to order and arrived just in time for our destination wedding. I would highly recommend.
Thanks so much!

eugenek82
1 review
0 helpful votes
May 22nd, 2020
Verified site experience

Excellent experience so far. Great responsiveness from customer service made the difference. Buisnesses that call back with clarity right away, usually get the deal with me.

Reason I chose this business:

The responsiveness of the customer service made the difference... you just cant beat actual contact by real people when it comes to conducting business

Reason I chose this product:

Variety, Quality, Customer Service and "promise" of delivery... I'll follow up once product arrives as promised..

davidg4337
1 review
0 helpful votes
January 5th, 2022
Verified purchase

I ordered an Italian Linen Shirt with Aqua blue embroidery. When the shirt arrived I opened the box to see a perfectly packaged. I tried the shirt on and it was a perfect fit and was everything I expected it would be.

It the cold gray doldrums of January and my wedding isn't till July but, I am even more excited to get married.

Thank you

carrieb158
Carrie B. – Wedding Tropics Rep

HI David! Your review brightened my doldrums today! So happy to hear it was a perfect fit and i love your excitement. Happy New Year to you.

ambern133
1 review
0 helpful votes
July 18th, 2021
Verified site experience
kevinb112
Kevin B. – Wedding Tropics Rep

Thank-you Amber, it was a pleasure speaking with you as well! You were able to help us identify this issue that we were never able to see and has been ongoing! Thanks again.

michaels4661
1 review
0 helpful votes
July 16th, 2020
Verified purchase

I found a hard to find item and it was shipped quickly and sized correctly. Many thanks!

Service
Value
Shipping
Returns
Quality
elizabetht748
1 review
0 helpful votes
March 12th, 2021
Verified purchase

They look beautiful, still in their package but the color is what I was expecting. So excited!

jasonb1788
1 review
0 helpful votes
May 8th, 2021
Verified purchase

You and your product are awesome! I am very happy with all phases of my shopping experience.

Reason I chose this business:

Random. Found on the j termed!

Reason I chose this product:

Needed a shirt for son’s wedding in Puerto Rico!

Quality

Q&A (3)

Answer:

Hello Rosalyn, In domestic USA It takes approx 2-3 days. Regards, Kevin

By Kevin B., President

Can’t see your question? Ask to get answers from the Wedding Tropics staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Products (279)

Verona | Formal Style Italian Linen Stock Pants Smoke Gray
Verona | Formal Style Italian Linen Stock Pants Smoke Gray
13 reviews

To compliment the other pair.

Verona | Formal Style Italian Linen Stock Pants
Verona | Formal Style Italian Linen Stock Pants
45 reviews

Comes in long seam size for tailoring.

Bradford | Italian Linen Shirt Designer
Bradford | Italian Linen Shirt Designer
10 reviews

The shirts look beautiful I can't wait to see them and use them for our wedding day!

Colima | Relaxed Fit Italian Linen Stock Shirt
Colima | Relaxed Fit Italian Linen Stock Shirt
112 reviews

The shirt is excellent quality!

Bradford | Italian Linen Stock Shirt Pool
Bradford | Italian Linen Stock Shirt Pool
156 reviews

It looks good. But I will confirmed ones I received.

Lucas | Relaxed Fit Italian Linen Stock Shirt
Lucas | Relaxed Fit Italian Linen Stock Shirt
8 reviews

They are beautiful. And is the only place I found on line that seams good quality.

Canali| Fitted Cut Italian Linen Stock Shirt
Canali| Fitted Cut Italian Linen Stock Shirt
7 reviews

I love the design and the color for his wedding shirt the vine and the green is perfect

Isola | Relaxed Fit Italian Linen Shirt
Isola | Relaxed Fit Italian Linen Shirt
4 reviews

Love the design.

Velero | Italian Linen Drawstring Pants
Velero | Italian Linen Drawstring Pants
4 reviews

Looks comfortable and able to customize.

Bradford Boys | Italian Linen Custom Shirt
Bradford Boys | Italian Linen Custom Shirt
3 reviews

Comes in short sleeve

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About the business

Wedding Tropics carries designer custom beach wedding attire for men, women, and kids, in all colors and sizes from petite to big and tall.

Business Highlights

  • Highest quality
  • Fully customizable and tailorable
  • Dressy but casual

Company Representative

kevinb112
Kevin B.
President
Typically responds within 9 hours

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4.6
2,503 reviews
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